Party City Claimed Company
Party City is a store that provides materials for parties for anything from birthday parties to holiday parties. read more
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We got along with each other
What does the leadership team need to get better at?
Actually learning how to be a leader. Need some more training how to how to lead a team especially when situations get very stressful.
Why do you feel undervalued and what would make you feel better about your compensation?
Usually when there is a complaint by a customer, it is constant feeling of it is the workers fault regardless of the situation. There are no training videos on how to help mitigate the customer's anger especially when all the proper steps are followed.
What needs to change to make the company culture better?
Have the companies help support us more often. More pay and allow us to get more workers to hire than worry about losing money and cutting many hours to save some money. It always felt like we were scraping by with employees and even having the part timers do 30+ hour weeks.
What's going wrong and how can it be improved?
No effective way to help make customers less angry other than making signs that say to place an order early for balloons especially on the weekend due to how busy it can get. Post it everywhere so they do not get mad at the longer pick up times due to their fault of waiting the last minute.
Other Employee Reviews for Party City
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