PetSmart Customer Service Manager Salaries in Baltimore, MD | Comparably
PetSmart Claimed Company
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more
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PetSmart Customer Service Manager Salaries in Baltimore, MD

The average PetSmart Customer Service Manager in Baltimore, MD earns an estimated $134,259 annually, which includes an estimated base salary of $119,926 with a $14,333 bonus. PetSmart's Customer Service Manager compensation is $63,967 more than the US average for a Customer Service Manager. Customer Service Manager salaries at PetSmart in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at PetSmart earns $133 more on average than the Legal Department.

Last updated 13 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$134,259
Average Compensation
$119,926
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at PetSmart

In Baltimore, MD, Customer Service Managers earn $355 more than Customer Service Managers.

Customer Service Manager
$134k*
Technical Support
$61k*
CS Rep
$57k*
* estimated salary

Compensation at PetSmart by Department

In Baltimore, MD, The Customer Support Department averages $133 more than the Legal Department, and $29,654 less than the Sales Department

Sales
$165,883 Avg. total comp.
+$30k
Customer Support
$136,229 Avg. total comp.
Legal
$136,096 Avg. total comp.
-$133

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to PetSmart reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to PetSmart reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at PetSmart Rate Their Compensation

The majority of Customer Service Managers at PetSmart believe they're not compensated fairly. 26% of Customer Service Managers at PetSmart say they receive annual bonuses, and the majority (49%) are not satisfied with their benefits. See more compensation ratings at PetSmart

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