PetSmart CS Rep Salary | Comparably
PetSmart Claimed Company
There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging! read more
EMPLOYEE
PARTICIPANTS
683
TOTAL
RATINGS
7154
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PetSmart CS Rep Salary

The average PetSmart CS Rep earns an estimated $47,360 annually, which includes an estimated base salary of $45,560 with a $1,800 bonus. PetSmart's CS Rep compensation is $4,443 less than the US average for a CS Rep. CS Rep salaries at PetSmart can range from $35,650 - $58,000.

The Customer Support Department at PetSmart earns $11,496 more on average than the IT Department.

Last updated 2 months ago.

$13k
$23k
$32k
$41k
$12.04M
$47,360
Average Compensation
$45,560
avg. base
$1,800
avg. bonus

CS Rep Salaries at PetSmart

CS Reps earn $667 more than CS Reps, and $20,813 less than Technical Supports.

Customer Service Manager
$72k*
Technical Support
$68k*
CS Rep
$47k*
* estimated salary

Compensation at PetSmart by Department

The Customer Support Department averages $11,496 more than the IT Department, and $13,936 less than the Finance Department

Finance
$83,735 Avg. total comp.
+$14k
Customer Support
$69,799 Avg. total comp.
IT
$58,303 Avg. total comp.
-$11k

CS Rep Compensation by Gender (All Companies)

The average female CS Rep at companies similar size to PetSmart reported making $42,803, while the average male CS Rep at similar sized companies reported making $51,559.

CS Rep Compensation by Ethnicity (All Companies)

The average Native American CS Rep at companies similar size to PetSmart reported making $68,667, while the average African American/Black CS Rep at similar sized companies reported making $38,012.

How CS Reps at PetSmart Rate Their Compensation

The majority of CS Reps at PetSmart believe they're not compensated fairly. 26% of CS Reps at PetSmart say they receive annual bonuses, and the majority (48%) are not satisfied with their benefits. See more compensation ratings at PetSmart

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