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Pilot Flying J Claimed Company
Pilot Flying J is committed to making life better for America's drivers. Headquartered in Knoxville, Tennessee, Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America.
The Pilot Flying J network provides customers with access to over 60,000 parking spaces for trucks, over 4,400 showers and over 4,000 diesel lanes, of which over 2,800 offer DEF at the pump. Pilot Flying J currently employs over 28,000 people and generate sales of 9 billion gallons of petroleum annually. read more
Pilot Flying J Company Culture
Pilot Flying J Culture
This score is derived from employee ratings & reviews2.8/5
Pilot Flying J's Overall Culture is rated D+
Top Rated Culture Dimensions
Environment
C+Professional Development
CeNPS
CCompensation
C-Perks & Benefits
C-Pilot Flying J CEO
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
63 /100
See More
Diversity at Pilot Flying J
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Pilot Flying J have rated Environment, Perks And Benefits, and Outlook as the highest categories they have scored
Women at Pilot Flying J
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Women at Pilot Flying J have rated Environment, Outlook, and Professional Development as the highest categories they have scored
Pilot Flying J eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-12
Pilot Flying J employees are -12% more likely to recommend Pilot Flying J as a great place to work
| 37% | Promoters |
|---|---|
| 14% | Passives |
| 49% | Detractors |
Working at Pilot Flying J
Working at Pilot Flying J is rated below average by 1736 employees, across various culture dimensions. Pilot Flying J employees rate Environment highest among all categories, and think that Meetings and Team have the most room for improvement, putting Pilot Flying J’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Morristown, TN. See below in detail how working at Pilot Flying J was rated by employees.
Overall Company Culture at Pilot Flying J
D+
Overall Company Culture at Pilot Flying J is rated D+
Last updated 4 days ago
Bottom
25%
Pilot Flying J ranks in the Bottom 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Pilot Flying J Employee Reviews
Out of 1336 Pilot Flying J employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Pilot Flying J improve their work culture.
| Positive Reviews | 66% |
|---|---|
| Constructive Feedback | 34% |
Positive Reviews From Pilot Flying J Employees
- What do you like best about the leadership team?Care and concern for employees.
- What is the best part about your compensation package?I guess it would be the compensation
- What makes you most happy at work?When it comes time to actually go home
Constructive Feedback From Pilot Flying J Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Poor 401k match for size of company
- What does the leadership team need to get better at?Recognize people for there hard work.
- What do your coworkers need to improve and how could you work together better?Everyone is so burned out that no one cares.
Pilot Flying J Company Information
Pilot Flying J Company Overview
Pilot Flying J is committed to making life better for America's drivers. Headquartered in Knoxville, Tennessee, Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. The Pilot Flying J network provides customers with access to over 60,000 parking spaces for trucks, over 4,400 showers and over 4,000 diesel lanes, of which over 2,800 offer DEF at the pump. Pilot Flying J currently employs over 28,000 people and generate sales of 9 billion gallons of petroleum annually.
Pilot Flying J Mission, Vision & Values
Pilot Flying J Mission Statement
Connecting people & places with comfort, care and a smile at every stop.
Pilot Flying J Vision Statement
Fueling Life's Journeys
Pilot Flying J Values
- People
- Working Hard
- Working Together
- Getting Results
| Headquarter | 5508 Lonas Dr Knoxville, TN 37909 United States of America |
|---|---|
| Website | jobs.pilotflyingj.com |
| Founding Date | 1958 |
| Tel | 877-866-7378 |
| Company Status | Private |
| Jobs | jobs.pilotflyingj.com/ |
| Social Sites |
Pilot Flying J Competitors
Pilot Flying J competitors include Love's Travel Stops & Country Stores and TravelCenters of America. Pilot Flying J ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Pilot Flying J compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Pilot Flying J Employees
Pilot Flying J has 27100 employees. 1736 employees at Pilot Flying J have reviewed Pilot Flying J across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.
Overall, the 1736 Pilot Flying J employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Pilot Flying J are not very pleased with their total compensation at Pilot Flying J, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Pilot Flying J are not very pleased with their team. 1736 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Pilot Flying J are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Pilot Flying J believe the environment at Pilot Flying J is positive. Most Participants believe the pace of work at Pilot Flying J is extremely fast. About 71% of the employees at Pilot Flying J work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Pilot Flying J are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Pilot Flying J employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Pilot Flying J report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Pilot Flying J have 1 meeting
Meetings
A Day in the Life
69% of Pilot Flying J employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Pilot Flying J employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
45% of Pilot Flying J employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Pilot Flying J employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
50% of Pilot Flying J employees call their work environment positive
Environment
Joining Pilot Flying J - Employee Onboarding
The prevailing opinion from employees about joining Pilot Flying J is that the company was prepared on their first day. Pilot Flying J employees concluded that their overall onboarding experience was positive. 86% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Pilot Flying J KPIs and OKRs
At Pilot Flying J 20% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Pilot Flying J's KPIs and OKRs is essential for its success. Out of 17 Pilot Flying J employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 13 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Pilot Flying J CEO & Leadership
Pilot Flying J CEO
63 /100
is generally unpopular with Pilot Flying J employees, but ranks especially low with employees in the Engineering department, and by employees identified with Other ethnicities and employees in the Customer Success department. However, employees in the HR department have a slightly more favorable view of the CEO. When compared to Pilot Flying J’s competitors, ranks below Love's Travel Stops & Country Stores CEO Tom Love.
Pilot Flying J Leadership
The Pilot Flying J Executive Team is rated a “C-”
Mark Romano Sr. Vice President, Operations
Mark Romano serves as the Sr. Vice President, Operations of Pilot Flying J. Mark started at Pilot Flying J in Apr of... read more
David Hughes Sr. Vice President of Sales
David Hughes serves as the Sr. Vice President of Sales of Pilot Flying J.
Najib Tegey VP of Operations
Najib Tegey serves as the VP of Operations of Pilot Flying J.
Ashley Jones Director, Executive Development and Team Member Engagement
Ashley Jones serves as the Director, Executive Development and Team Member Engagement of Pilot Flying J. Ashley started... read more
Whitney Johnson Chief Experience Officer (CXO)
Whitney Johnson serves as the Chief Experience Officer (CXO) of Pilot Flying J.
Shameek Konar Chief Strategy Officer
Shameek Konar serves as the Chief Strategy Officer of Pilot Flying J. Shameek started at Pilot Flying J in June of 2017.... read more
Kelly Brown Executive Director
Kelly Brown serves as the Executive Director of Pilot Flying J.
Patsy Hagaman Marketing Assisant to VP of Marketing
Patsy Hagaman serves as the Marketing Assisant to VP of Marketing of Pilot Flying J.
Brad Jenkins Sr. Vice President of Supply and Distribution
Brad Jenkins serves as the Sr. Vice President of Supply and Distribution of Pilot Flying J. Brad started at Pilot Flying... read more
Pilot Flying J Salaries
How much does Pilot Flying J pay?
How much do people at Pilot Flying J get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Pilot Flying J is $129,719, or $62 per hour, while the estimated median salary is $131,473, or $63 per hour.
At Pilot Flying J, the highest paid job is a Director of Sales at $228,401 annually and the lowest is a CS Rep at $46,541 annually. Average Pilot Flying J salaries by department include: Admin at $62,816, Business Development at $159,280, Communications at $238,110, and Design at $123,344. Half of Pilot Flying J salaries are above $131,473.
718 employees at Pilot Flying J rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 2146 ratings) while 695 employees at Pilot Flying J rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 710 ratings).
Salaries contributed from Pilot Flying J employees include job titles like Jr Designer, Account Executive, CS Rep, and IT Support Engineer. Comparably data has a total of 0 salary records from Pilot Flying J employees.
Last updated 7 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $101k | $101k | 17th Percentile |
33rd Percentile $123k | $123k | 33rd Percentile |
50th Percentile $184k | $184k | 50th Percentile |
67th Percentile $238k | $238k | 67th Percentile |
83rd Percentile $266k | $266k | 83rd Percentile |
100th Percentile $297k | $297k | 100th Percentile |
$129,719*
Average Compensation
$131,473*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Pilot Flying J Salaries by Department
Diversity & Inclusion at Pilot Flying J
Diverse employees at Pilot Flying J score the company 55/100 across various culture categories, placing Pilot Flying J in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pilot Flying J across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Pilot Flying J Perks & Benefits
Pilot Flying J offers great benefits to all Team Members, both part-time and full-time. All Team Members are paid weekly and have access to health benefits, such as medical, vision, dental, HRA and FSA, financial assistance, including 401(k), tuition and adoption reimbursement, paid time off, parental leave, training and development opportunities, and perks like free meals and drinks during hourly shifts.
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Free Food
Pilot Flying J PTO
Pilot Flying J's PTO and Vacation policy typically gives 0-10 days off a year with 78% of employees expected to be work free while out of office. Paid Time Off is Pilot Flying J's most important benefit besides Healthcare when ranked by employees, with 38% of employees saying it is the most important benefit. Pilot Flying J's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Pilot Flying J Careers
Pilot Flying J Jobs
No Recent Jobs found for Pilot Flying J on Comparably
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H1B Visa
In 2019, Pilot Flying J applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Pilot Flying J has a total of 27100 employees
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Pilot Flying J Know You Want To Work There
Overview of Candidates Interested in Pilot Flying J on Comparably
Candidates By Department
Marketing | 50% | |
|---|---|---|
Executive | 50% |
Candidates By Location
Knoxville | 50% | |
|---|---|---|
Georgetown | 50% |
Frequently Asked Questions regarding Pilot Flying J
What is Pilot Flying J address?
Pilot Flying J location is at 5508 Lonas Dr
What is Pilot Flying J eNPS?
The eNPS for Pilot Flying J is -12
What is the salary for Desktop Support in Pilot Flying J?
Desktop Support average salary in the US is 55k
What are the salaries in the Sales in Pilot Flying J?
The average salaries for Sales in Pilot Flying J is 151k
How many employees work in Pilot Flying J?
Pilot Flying J has 27100 employees
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