Pilot Flying J Employee Reviews | Comparably
Pilot Flying J Claimed Company
Pilot Flying J is committed to making life better for America's drivers. Headquartered in Knoxville, Tennessee, Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America. The Pilot Flying J network provides customers with access to over 60,000 parking spaces for trucks, over 4,400 showers and over 4,000 diesel lanes, of which over 2,800 offer DEF at the pump. Pilot Flying J currently employs over 28,000 people and generate sales of 9 billion gallons of petroleum annually. read more
EMPLOYEE
PARTICIPANTS
1739
TOTAL
RATINGS
14091
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Pilot Flying J Employee Reviews

Out of 1336 Pilot Flying J employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Pilot Flying J improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Pilot Flying J compared to all other departments at the company. The Sales team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Recognize people for there hard work.

corporate does care about anyone, just how to make the job harder.

Infoming the employers of the things that are going on and keeping postivity around the company

Prioritizing the validity of every employees concerns and emotions

Communication, complete training. Don't just hire someone and throw them in to work situations.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Poor 401k match for size of company

Corporate needs educated how to set priorities.

I think the more experience, should be more pay

I made about half of what smaller companies had offeered me for the same job with half the work load

Productivity was undercut by comanagement via verbal sabotoge, and suggesting usually subordinate employees take unusual insubordinate actions

What do your coworkers need to improve and how could you work together better?

Team Reviews

Everyone is so burned out that no one cares.

Communication and respecting each other

My cowokers need to lean how to work together

A couple of select coworkers always take every chance they get to throw extra work onto Graveyard shift while also claiming we don't do anything.

Concentrate on their job, not others.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

Communication and respecting each other

It is so simple treat people with kindness and respect.

At the Fontana location, communication and weekly meetings to discuss department and any issues that are not being addressed.

The customers need to stop being so rude

Management needs to jold themselves to the standards that they hold their workers to.

What would you improve about your company's interview process?

Interviews Reviews

Very easy, but not at all thurough

Better online access. Takes forever.

I'm not sure because he hires people that have been rehired and they end up leaving and I don't know I don't know what can improve that

Have only the department manger there instead of managers from other departments .

Review from Customer Success Dept

No refernce or background checks involved. No resumes needed. They have no knowkedge of background job experience on new hires. Extreme turnover.

What's going wrong and how can it be improved?

Outlook Reviews

Educate corporate to set priorities and not targeting those with handicap.

The company cares less about it's employees than it does about profit

This company needs to improve HR, GM to DM interactions and employee appreciation.

Review from Customer Support Dept

Poor communication by management. Hire a manager that's willing to work with staff.

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What would you most like to see improved at your company?

Outlook Reviews

Equally first and foremost. There are too many indiscrepancies within building

Review from Sales Dept
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