Pilot Flying J Employee Reviews
Out of 1367 Pilot Flying J employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Pilot Flying J improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Pilot Flying J compared to all other departments at the company. The Sales team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Not fire they good workers and take the bad ones out 491 store has employees that will call corporate and act like customers to get others fired if they don't like you
Teamwork and communication for everyone
Recognize people for there hard work.
corporate does care about anyone, just how to make the job harder.
Infoming the employers of the things that are going on and keeping postivity around the company
Why do you feel undervalued and what would make you feel better about your compensation?
Adequate training n pay for what we do. We r the foundation of the company. Good workers need good pay to stay with company,we have families to feed n bills to pay too. I feel this wud decrease turnover of staff. Less turnover makes for a better team.
Was fired for being a good employee
Poor 401k match for size of company
Corporate needs educated how to set priorities.
I think the more experience, should be more pay
What do your coworkers need to improve and how could you work together better?
Better communication less drama thanks
Everyone is so burned out that no one cares.
Communication and respecting each other
My cowokers need to lean how to work together
A couple of select coworkers always take every chance they get to throw extra work onto Graveyard shift while also claiming we don't do anything.
What needs to change to make the company culture better?
Get better worker's at 491
Communication and respecting each other
It is so simple treat people with kindness and respect.
At the Fontana location, communication and weekly meetings to discuss department and any issues that are not being addressed.
The customers need to stop being so rude
What would you improve about your company's interview process?
Very easy, but not at all thurough
Better online access. Takes forever.
I'm not sure because he hires people that have been rehired and they end up leaving and I don't know I don't know what can improve that
Have only the department manger there instead of managers from other departments .
Review from Customer Success Dept
No refernce or background checks involved. No resumes needed. They have no knowkedge of background job experience on new hires. Extreme turnover.
What's going wrong and how can it be improved?
Pumps don't work,cards don't work at pump,showers down a lot. Interior falling apart n outdated. Potholes,uneven cement spot
Educate corporate to set priorities and not targeting those with handicap.
The company cares less about it's employees than it does about profit
This company needs to improve HR, GM to DM interactions and employee appreciation.
Review from Customer Support Dept
Poor communication by management. Hire a manager that's willing to work with staff.
What would you most like to see improved at your company?
Equally first and foremost. There are too many indiscrepancies within building
Review from Sales Dept