C+
67/100
Pilot Flying J Claimed Company
Pilot Flying J is committed to making life better for America's drivers. Headquartered in Knoxville, Tennessee, Pilot Flying J has over 650 retail locations and is the largest operator of travel centers and travel plazas in North America.
The Pilot Flying J network provides customers with access to over 60,000 parking spaces for trucks, over 4,400 showers and over 4,000 diesel lanes, of which over 2,800 offer DEF at the pump. Pilot Flying J currently employs over 28,000 people and generate sales of 9 billion gallons of petroleum annually. read more
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Pilot Flying J Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Helping customers and meeting new faces
We are more then co workers were family
Some of the guests and some of my co workers
Coworkers are awesome I genuinely love the job besides management
Great team environment along with management that accommodates and cares
Every coworker is verry kind and understanding in a lot of situations.
The interaction between the employees
The few people who keep a smile
Review from Operations Dept
Acknowledgement, recognition by receiving gift cards for hard work
Some of the co workera
The people I work with..
It's highly energetic. We are encouraged to keep the music station flowing for our guest experience. I see repeat customers coming in each day and night. It is a really nice hang out for out stops or longer stays.
Review from Customer Support Dept
The drivers are great people to wait on
Everythijng ia perfectly balanced attitudes are very rwwarding
They leave me alone as l9ng as I do my job
My general manager packs me up and supports me and he's there with pilot private working his hardest
Review from Operations Dept
There is nothing positive about it absolutely nothing they do not have group meetings I don't have interactive involvement with positive displays and awards or anybody doing good thing they do nothing but gossip and complain fire and higher
We are family oriented and understanding
The working environment and colleague relationship
Review from Customer Support Dept
The store management has our backs. They will go out of their way to helps us. They've bought food for hungry employees, housed our homeless employees, and incentivise us from their own pocket
Review from Product Dept
What needs to change to make the company culture better?
Communication and respecting each other
It is so simple treat people with kindness and respect.
At the Fontana location, communication and weekly meetings to discuss department and any issues that are not being addressed.
The customers need to stop being so rude
Management needs to jold themselves to the standards that they hold their workers to.
People need to stop being so rude and have better manners both coworkers and managers need to stop using foul language with one another and Coustemers are present .
You need to get a whole new team for start to 66 you you guys are literally going to going to find yourself in a very bad legal situation if you can continue to treat people the way you guys treat people you allow years managers to treat people I've never met my district manager and yet lots to say
Needs either a less empathetic manager or supportive staff
A person that knows how to train
Smarter coworkers and caring higher ups
Review from Customer Support Dept
Management and employees that actually care
Review from Sales Dept
There are 3 employees who are bullies and intimidating at the job.
Review from Customer Success Dept
Better management equals better employees
It needs to be more professional
By fixing the gm at lebec ca
Review from Sales Dept
Find a real manager. That will work as hard as anyone else and fill in for others that are sick
Review from Customer Support Dept
New store manager Who wants someone that makes people cry
Review from Sales Dept
Need to inprove on every department and better customer service
Review from Sales Dept
A better boss and management
Review from Sales Dept
Start with Corporate trainers....they need to realize theyre talking to real people....who have brains and dont need the negative comments or behavior to do a good job. I was so disgusted with the behavior of the trainers I worked with that if this is the best Corp. has...they need to do much better
Review from Sales Dept
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