


Diverse employees at Pilot have rated Team, Leadership, and Manager as the highest categories they have scored
Women at Pilot have rated Team, Executive Team, and Happiness as the highest categories they have scored
Pilot employees are 52% more likely to recommend Pilot as a great place to work
| 65% | Promoters |
|---|---|
| 22% | Passives |
| 13% | Detractors |










Working at Pilot is rated highly by 125 employees, across various culture dimensions. Pilot employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Pilot’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in San Francisco. See below in detail how working at Pilot was rated by employees.
Overall Company Culture at Pilot is rated A+
Last updated months ago
Pilot ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Out of 502 Pilot employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Pilot improve their work culture.
| Positive Reviews | 95% |
|---|---|
| Constructive Feedback | 5% |
What is most positive about the culture and environment at your company?Great work life balance, i have a good relationship with my manager, and I dont feel like I have anyone breathing down my neck or constantly telling me that i'm doing something wrong. I'm recognized for my hard work while also pushed to grow and be better.
What is most positive about the culture and environment at your company?Very diverse company with people from various backgrounds. Culture is mature.
What do you like best about the leadership team?The leadership team has created a positive and comfortable culture at Pilot. I feel personally invested in the growth of the company. I also feel VALUED and appreciated.
Why do you feel undervalued and what would make you feel better about your compensation?More competitive compensation and benefits
Why do you feel undervalued and what would make you feel better about your compensation?Matching 401(k) and a competitive salary would be nice.
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business. Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.
Pilot was founded in 2016 and its current CEO is Waseem Daher. Since its inception 10 years ago, Pilot has grown to 368 employees.
Our mission is to build the future of the financial back office to help small and medium sized businesses grow and flourish. To accomplish our mission, our values guide us. Themes embedded in our values include: ownership, focus, quality, impact, trust, teamwork, collaboration, justice.
| Headquarter | 353 Sacramento St San Francisco, CA 94111 United States of America |
|---|---|
| Website | www.pilot.com |
| Founding Date | 2016 |
| Tel | (415) 745-8101 |
| Company Status | Private |
| Jobs | ats.comparably.com/api/v2/pilot/posts |
| Social Sites |







Pilot has 368 employees. 125 employees at Pilot have reviewed Pilot across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 125 Pilot employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Pilot are extremely happy with their total compensation at Pilot, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Pilot are extremely happy with their team. 125 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Pilot are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Pilot believe the environment at Pilot is positive. Most Participants believe the pace of work at Pilot is comfortably fast. About 70% of the employees at Pilot work 8 hours or less.
Overall, the employees at Pilot are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Pilot's KPIs and OKRs is essential for its success. Out of 119 Pilot employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 117 have said yes.
Pilot’s CEO Waseem Daher started in this role in 2016. Waseem’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. With a high CEO score, Waseem Daher has won the Best CEOs for Women in 2023. Pilot’s CEO is highly regarded especially by Hispanic or Latino employees, employees with Entry Level experience, and employees in the Sales department. However, employees in the Product department, employees identified with Other ethnicities, and employees in the Operations department have a less favorable view of the CEO and believe there is room for improvement. Under Daher’s leadership, Pilot employee respondents are most happy about their Compensation and the company’s Environment. eNPS and Gender are two areas, according to respondents, where Pilot could stand to see real improvement.
The Pilot Executive Team is rated an “A+” and led by CEO Waseem Daher, COO Jeff Arnold, and CTO Jessica McKellar
Waseem Daher CEO / President
Waseem Daher is CEO and cofounder of Pilot, a company that provides finance, accounting, and tax services for startups... read more
Jeff Arnold COO
Mr. Jeff Arnold is a Co-Founder, Chief Operating Officer and Board Chairman at Pilot. Prior to founding Pilot, he was... read more
Jessica McKellar CTO
Jessica McKellar is an author, founder, and CTO at Pilot, the largest bookkeeping firm in the U.S. In the past 15 years,... read more
Rao Adavikolanu CMO
Rao Adavikolanu is the Chief Marketing Officer of Pilot. He has over 15 years of B2B Tech Saas marketing leadership... read more
Chloe Stewart CRO
Chloe Stewart serves as the CRO of Pilot.
Mariana Antcheva General Counsel
Mariana Antcheva is Pilot's General Counsel and responsible for all legal matters at Pilot. Previously, she held General... read more
Diverse employees at Pilot score the company 87/100 across various culture categories, placing Pilot in the Top 10% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pilot across various culture dimensions.
Building a diverse, equitable, and inclusive high-performing team is core to Pilot’s success as a business. We are committed to: ,,Developing a diverse team - Hiring, developing, advancing, and retaining a team that reflects the diverse demographics of the communities in which we operate, at all levels of the organization.,,Growing our community - Being deeply rooted in our local communities, investing in real, long-term relationships that provide economic opportunity for people who have lacked access to the tech industry in the past.,,Building a culture of respect - Building and maintaining a culture where everyone takes personal responsibility to treat each other with respect, fairness, and dignity.,
Unlimited PTO, FSA
Pilot's PTO and Vacation policy typically gives unlimited days off a year.

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What is Pilot address?
Pilot location is at 353 Sacramento St
Who is the CEO of Pilot?
Pilot CEO is Waseem Daher, their score by employees is 89
What is Pilot eNPS?
The eNPS for Pilot is 52
How many employees work in Pilot?
Pilot has 368 employees
What are the benefits at Pilot?
Pilot perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Free Food, Pet-Friendly, Company Social Outings, Work From Home Policy & Unique Office Space