Pilot Culture | Comparably
Best CEO for Women
Pilot Claimed Company
Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business. Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
125
TOTAL
RATINGS
3550

Pilot Company Culture

Pilot Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.9/5

Top Rated Culture Dimensions

Pilot CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Waseem Daher Pilot's CEO
Waseem Daher
89 /100

Diversity at Pilot

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Pilot have rated Team, Leadership, and Manager as the highest categories they have scored

Women at Pilot

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Women at Pilot have rated Team, Executive Team, and Happiness as the highest categories they have scored

Pilot eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 15%Top 15% of Similar Size Companies on Comparably

Recommend to a Friend?

52

Pilot employees are 52% more likely to recommend Pilot as a great place to work

65%Promoters
22%Passives
13%Detractors

Pilot Company News

Working at Pilot

Working at Pilot is rated highly by 125 employees, across various culture dimensions. Pilot employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Pilot’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in San Francisco. See below in detail how working at Pilot was rated by employees.

Overall Company Culture at Pilot

A+

Overall Company Culture at Pilot is rated A+

Last updated months ago

Top
5%

Pilot ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 125 Employees

View Results
0
20
40
60
80
100
Finance
90
Finance90
Sales
90
Sales90
HR
89
HR89
Engineering
86
Engineering86
Product
84
Product84

Pilot Employee Reviews

Out of 502 Pilot employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Pilot improve their work culture.

95%
5%
Positive Reviews95%
Constructive Feedback5%

Positive Reviews From Pilot Employees

  • What is most positive about the culture and environment at your company?
    Great work life balance, i have a good relationship with my manager, and I dont feel like I have anyone breathing down my neck or constantly telling me that i'm doing something wrong. I'm recognized for my hard work while also pushed to grow and be better.
  • What is most positive about the culture and environment at your company?
    Very diverse company with people from various backgrounds. Culture is mature.
  • What do you like best about the leadership team?
    The leadership team has created a positive and comfortable culture at Pilot. I feel personally invested in the growth of the company. I also feel VALUED and appreciated.

Constructive Feedback From Pilot Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    More competitive compensation and benefits
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Matching 401(k) and a competitive salary would be nice.

Pilot Company Information

Pilot Company Overview

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business. Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.

Pilot was founded in 2016 and its current CEO is Waseem Daher. Since its inception 10 years ago, Pilot has grown to 368 employees.

Pilot Mission, Vision & Values

Pilot Mission Statement

Our mission is to build the future of the financial back office to help small and medium sized businesses grow and flourish. To accomplish our mission, our values guide us. Themes embedded in our values include: ownership, focus, quality, impact, trust, teamwork, collaboration, justice.

Pilot Values

  • Do it well or don’t do it
  • Care more than they expect
  • Seek justice
  • Share the work and the win
  • Fix the systemic issue
  • Always be closing
Headquarter353 Sacramento St
San Francisco, CA 94111
United States of America
Websitewww.pilot.com
Founding Date2016
Tel(415) 745-8101
Company StatusPrivate
Jobsats.comparably.com/api/v2/pilot/posts
Social Sites

Pilot Employees

Pilot has 368 employees. 125 employees at Pilot have reviewed Pilot across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 125 Pilot employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Pilot are extremely happy with their total compensation at Pilot, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Pilot are extremely happy with their team. 125 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Pilot are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Pilot believe the environment at Pilot is positive. Most Participants believe the pace of work at Pilot is comfortably fast. About 70% of the employees at Pilot work 8 hours or less.

Overall, the employees at Pilot are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Pilot employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Pilot report the work pace is comfortably fast
Work Pace
A Day in the Life
99% of Pilot employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Pilot employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
93% of Pilot employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Pilot employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
98% of Pilot employees call their work environment positive
Environment

Joining Pilot - Employee Onboarding

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Pilot KPIs and OKRs

Employees’ understanding of Pilot's KPIs and OKRs is essential for its success. Out of 119 Pilot employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 117 have said yes.

AnswerPercent
Yes98%
No2%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Pilot CEO & Leadership

Waseem Daher Pilot's CEO
89 /100

Pilot CEO Awards and Recognitions

Best CEOs for Women 2023 (Small & Midsize Companies)

Pilot’s CEO Waseem Daher started in this role in 2016. Waseem’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. With a high CEO score, Waseem Daher has won the Best CEOs for Women in 2023. Pilot’s CEO is highly regarded especially by Hispanic or Latino employees, employees with Entry Level experience, and employees in the Sales department. However, employees in the Product department, employees identified with Other ethnicities, and employees in the Operations department have a less favorable view of the CEO and believe there is room for improvement. Under Daher’s leadership, Pilot employee respondents are most happy about their Compensation and the company’s Environment. eNPS and Gender are two areas, according to respondents, where Pilot could stand to see real improvement.

Pilot Leadership

The Pilot Executive Team is rated an “A+” and led by CEO Waseem Daher, COO Jeff Arnold, and CTO Jessica McKellar

  • Waseem Daher  CEO / President

    Waseem Daher CEO / President

    Waseem Daher is CEO and cofounder of Pilot, a company that provides finance, accounting, and tax services for startups... read more

  • Jeff Arnold COO

    Mr. Jeff Arnold is a Co-Founder, Chief Operating Officer and Board Chairman at Pilot. Prior to founding Pilot, he was... read more

  • Jessica McKellar CTO

    Jessica McKellar is an author, founder, and CTO at Pilot, the largest bookkeeping firm in the U.S. In the past 15 years,... read more

  • Rao Adavikolanu CMO

    Rao Adavikolanu is the Chief Marketing Officer of Pilot. He has over 15 years of B2B Tech Saas marketing leadership... read more

  • Chloe Stewart CRO

    Chloe Stewart serves as the CRO of Pilot.

  • Paul Jun CFO

    Paul Jun is the Chief Financial Officer at Pilot. He previously served as VP of Corporate Finance & Strategy at Dropbox... read more

  • Mariana Antcheva General Counsel

    Mariana Antcheva is Pilot's General Counsel and responsible for all legal matters at Pilot. Previously, she held General... read more

Diversity & Inclusion at Pilot

Diverse employees at Pilot score the company 87/100 across various culture categories, placing Pilot in the Top 10% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pilot across various culture dimensions.

Building a diverse, equitable, and inclusive high-performing team is core to Pilot’s success as a business. We are committed to: ,,Developing a diverse team - Hiring, developing, advancing, and retaining a team that reflects the diverse demographics of the communities in which we operate, at all levels of the organization.,,Growing our community - Being deeply rooted in our local communities, investing in real, long-term relationships that provide economic opportunity for people who have lacked access to the tech industry in the past.,,Building a culture of respect - Building and maintaining a culture where everyone takes personal responsibility to treat each other with respect, fairness, and dignity.,

Ranked Culture the Highest

Women 90/100
Department - Finance
Men 91/100
Department - Sales
Diverse Employees 92/100
Department - HR

Ranked Culture the Lowest

Women 82/100
Department - Engineering
Men 80/100
Department - Operations
Diverse Employees 77/100
Department - Product

Pilot Perks & Benefits

Unlimited PTO, FSA

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Pilot PTO

Pilot's PTO and Vacation policy typically gives unlimited days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Pilot Careers

Pilot Jobs

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Frequently Asked Questions regarding Pilot

What is Pilot address?

Pilot location is at 353 Sacramento St

Who is the CEO of Pilot?

Pilot CEO is Waseem Daher, their score by employees is 89

What is Pilot eNPS?

The eNPS for Pilot is 52

How many employees work in Pilot?

Pilot has 368 employees

What are the benefits at Pilot?

Pilot perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Free Food, Pet-Friendly, Company Social Outings, Work From Home Policy & Unique Office Space

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