Premera Blue Cross Leadership Employee Reviews
What do you like best about the leadership team?
They are understanding and help with issues
Does a really good job pretending everything is fine
The leadership team actively seeks out input and ideas from front line employees to continually work to improve the customer?
The support, and recognition of value
A little stiff and formal
They are afraid of the executive leadership, it is perfection rather than progress which doesn't allow them to truly care for the employees and customer experience.
What does the leadership team need to get better at?
Careing about their social responsibility to their employees and community
Alignment and focus at a company level rather than division level
STOP MICROMANAGING. GET TRAINERS WHO ACTUALLY TRAIN AND KNOW THE MATERIAL.
Pay a living wage. If I can't support a family why work for you? Why do you get millions that we made but you get that check? Words of affirmation don't pay the bills. Pay us. Pay us. Pay us. It seems like Jeff is mad that he can't literally own people. Pay us. Pay us. Pay us. This isn't a request
Direct managers can't do anything for you. Executive team keeps trying to digitize everything while outsourcing key parts of our company (like claims processing and customer service) in order to save money, but it doesn't work so internal teams have to work more to fix their problems and hold times
Inclusivity, being an employer of choice as far as DEI/flexibility/innovation.
Help break down silos between divisions and be open to employee feedback. Leaders need to be more approachable and accessible.
Executing on strategy, developing stronger teams, being more honest with the company. A lot.