Public Storage Claimed Company
Today, we are the nation’s largest self-storage provider with over 2,800 properties and we couldn’t have done it without our talented team members who serve with passion. Not only do we want dedicated people to join our team, we want you to be successful. As we continue to grow, more opportunities become available for you to advance your career across our stores, call center, and corporate office. We provide opportunities to learn new skills and make a difference. read more
The company provides an important community service, but the workplace culture needs improvement. Better training, stronger leadership support, and a more team-oriented environment would improve both employee morale and customers experience.
What makes you most happy at work?
What makes me happiest at work is the opportunity to help people and turn a negative experience into a more positive one through support, professionalism, and care.
What does the leadership team need to get better at?
The workplace culture feels toxic and unsupportive. Training is poor, and employees are often left unprepared. Leadership avoids addressing customer concerns, leaving front-line staff to handle hostility and unresolved issues without proper support.
What do your coworkers need to improve and how could you work together better?
Trainers should create a more positive and professional environment. Focusing on teamwork instead of negativity about other employees or sites would improve morale and reduce the competitive culture that causes unnecessary conflict between
What is most positive about the culture and environment at your company?
The company provides an important service to the community. We often meet people during difficult moments in their lives, and it feels meaningful to be able to assist and support them when they need help most.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because the workload and expectations do not match the compensation. Incentives should reflect employee performance and effort, not NPS scores that are often impacted by unresolved corporate and operational issues outside of site staff control.
Other Employee Reviews for Public Storage
×