Qualfon – I walked out after hearing a manager dress down an employee who hung up on a frequent caller who called in to sexualy harassed us. The employee was upset and told them she'd been assaulted before and she couldn't handle the call. The whole floor could hear. Unprofessional, uncaring management. | Comparably

Qualfon – I walked out after hearing a manager dress down an employee who hung up on a frequent caller who called in to sexualy harassed us. The employee was upset and told them she'd been assaulted before and she couldn't handle the call. The whole floor could hear. Unprofessional, uncaring management.

Qualfon Claimed Company
Qualfon has a strong track record of customer service and back-office processing growth. read more
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I walked out after hearing a manager dress down an employee who hung up on a frequent caller who called in to sexualy harassed us. The employee was upset and told them she'd been assaulted before and she couldn't handle the call. The whole floor could hear. Unprofessional, uncaring management.

What needs to change to make the company culture better?

Remember you employ people and not robots.

What do your coworkers need to improve and how could you work together better?

Have actual meetings at work.

What did you like most about the interview process?

You get the job if you have a pulse.

What does the leadership team need to get better at?

Have a heart. Show some of the empathy you preach.

What's going wrong and how can it be improved?

Heartless management, horrible scripts and QA, unsatisfied customers, unlivable wages. Fix those.

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