Raising Cane's Employee Reviews
Out of 1539 Raising Cane's employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Raising Cane's improve their work culture. The HR team, with 97% positive reviews, reports the best experience at Raising Cane's compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 28% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Help team members to be successful
They need to be better at understanding that were human and deserve to be treated like one.
Review from Sales Dept
not being so hostile to coworkers
speaking to people respectfully. they are rude
Being decent people that work with ethics
Why do you feel undervalued and what would make you feel better about your compensation?
if i didnt have to do so much extra work to work here...
Crewmember get no insurance. They change your time without you knowing
They dont acknowlage you unless they need somthing from you and their very not understanding when problems happem outside of work.
Review from Sales Dept
I have not been paid
I have been working for canes for over a year and half and havent really gotten a raisewith my time and knowledge and experience, im certified trainer and barely making the same as someone who just starts
What do your coworkers need to improve and how could you work together better?
Talk. Meting. Training. Work together.
Learn how to speak to one another.Have better communication and learn how to stay off the phones
Review from Product Dept
Being nice to lower staff.
Review from Sales Dept
Communication, no jumping from station to station just to be next to your friend
A lot of them like to work independently instead of as a team
What needs to change to make the company culture better?
Have people who are qualified in the positions that are needed
Review from Product Dept
better crew motivation and better OMs and GMs
Fairness overall with everyone for sure
Management Accountability and concern for their crew members. Nobody holds our managers accountability because they take things personal and then take it out on crew members
Understanding that us crewmembers are human and make mistakes
What would you improve about your company's interview process?
Be honest about the hours that you are giving the workers. When you Hire them. Don't change the hours after you get hired
Review from Product Dept
The person who hired me didn't share my correct available hours to the correct person
Mangent being mire pistive really telling ppl how the work place is
Nobody ever shows up after the interview!!
Review from Customer Success Dept
I would change how long I talk to the employee because mine was super short asked me about a handful of questions then it was over.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Communication and respect for the needs of crew members and their hard work can be improved.
Review from Customer Success Dept
Management needs to be serious
Our food is always nasty, or fresh… there’s never any in between guest love how the tenders are supposed to be cooked. The managers don’t really know the flow of the restaurant like crew, so they’ll waste an insane out of product sometimes after
The managment is very bad, they ignore the employess concerns about mangers behaviors as well as concerns about errors in the pay.
Better support for employees that are being mistreated
What would you most like to see improved at your company?
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