RingCentral Employee Reviews
Out of 15077 RingCentral employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping RingCentral improve their work culture.
Briefly describe your overall experience at your company
Review from Customer Success Dept · Posted 4 days ago
Review from Finance Dept · Posted 5 days ago
Good so far, I am pretty sure it will only increase over time.
Review from Engineering Dept · Posted 5 days ago
has a good/ positive vibes and there is no pressure or power tripping happens
Review from Sales Dept
What do you like best about the leadership team?
**** **** **** ****** ****
Review from Customer Success Dept · Posted 4 days ago
They are open for suggestions, especial on the improvement of the company.
Review from Finance Dept · Posted 5 days ago
Our leadership does an amazing job building an energetic work culture where learning and team support always come first.
Review from IT Dept · Posted 5 days ago
Clarity in vision, making products market fit much ahead of time.
Review from Engineering Dept · Posted 5 days ago
They seem to really care about you as a person and they value your contributions
Review from HR Dept
What does the leadership team need to get better at?
RingCentral's product training is incomplete, we only discussed the overview and never its details. We just discussed the general info, no assigned SME, the manager is rude, no immediate support, no clear goal setting, no room for improvement, only money generation focused, RingCentral should correc
Review from Sales Dept
stop biased judgement with team members
Review from Customer Support Dept
They need to understand what they really want for the money they pay. To be honest, the leadership team lives in some other universe.
Review from Engineering Dept
Invest time to help people grow in their careers Make their work valuable Have real managers, leaders with great hard skills aren't (necessarily) great managers - train team leaders and reorganize their time so they can take care of their team - or split these jobs, as many companies do
Review from Engineering Dept
More internal communication and more stability in the strategy
Review from Marketing Dept
What is the best part about your compensation package?
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Review from Customer Success Dept · Posted 4 days ago
Nicely split up into basic and retirals.
Review from Engineering Dept · Posted 5 days ago
My HMO plan covers for my daughter.
Review from HR Dept
unlimited commission and lot of spiffs
Review from Sales Dept
The cash component is good, but the stock component could have been better.
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
It might need to increase due to the current economic situation.
Review from Finance Dept · Posted 5 days ago
The company did not honor the promised compensation package, citing unforeseen business constraints.
Review from IT Dept · Posted 5 days ago
I'm fully committed to my work and often go above and beyond, including working extended hours. While I enjoy what I do, my current package (13 LPA, with 11 fixed) feels below market standards for my role and effort. A market correction with a slightly better package would help me feel valued
Review from Engineering Dept
I feel undervalued because my compensation does not fully reflect my experience, the complexity of the work I handle, and the level of responsibility and ownership I take on.
Review from IT Dept
feel undervalued because the level of responsibility, ownership, and effort required in my role does not always seem to be reflected in my compensation. Customer-facing roles often require balancing multiple priorities, resolving complex issues.
Review from Customer Success Dept
What are some of the best things about your team?
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Review from Customer Success Dept · Posted 4 days ago
They are approachable especially when you need it.
Review from Finance Dept · Posted 5 days ago
While the team is technically skilled and knowledgeable, internal politics create a workplace dynamic that lacks psychological safety.
Review from IT Dept · Posted 5 days ago
Hard working, Smart and they live in AI world
Review from Engineering Dept · Posted 5 days ago
They are genuinely happy to celebrate your wins and your success
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
For support, stop asking if your trained to this or to that, just answer the question to avoid long calls
Review from Customer Support Dept
Minding their own business and be more quiet
Review from Sales Dept
The manager needs to work on her behavior, trace the HR records and reports, consider the buzz, see the pattern.
Review from Sales Dept
stop biased judgement with team members
Review from Customer Support Dept
Nothing really. I'm just someone who prefers solitude when working.
Review from HR Dept
What is most positive about the culture and environment at your company?
*** ** aaaa bbb ccc
Review from Customer Success Dept · Posted 4 days ago
its a young organization, we accept changes as we need to process to application of technology in our workings especially integration of AI.
Review from Finance Dept · Posted 5 days ago
Vibrant, Good Bonding and lots of positivity
Review from Engineering Dept · Posted 5 days ago
I like it that most of the senior leaders here seem to have grown from the ranks and are compassionate
Review from HR Dept
positive environment and no micro management
Review from Sales Dept
What needs to change to make the company culture better?
The company itself is good, Its the assignment that is quite challenging as it is a new group, expectations are set so high that sometimes it's unreasonable
Review from Product Dept
More positive encouragement is needed, and it should be goal-driven rather than micromanagement-based.
Review from Engineering Dept
The culture is good, but the manager's attitude and behavior is bad. New hires should be treated like so, we are just less than a month in the prod, do not expect numbers already
Review from Sales Dept
Management decisions are completely unclear. You have broken your promises, more than once. At big events you talk about how everything is fine, but in reality you only make our conditions worse. Learn to tell the truth.
Review from Engineering Dept
Give 20% of working time for self-development, return the office to St. Petersburg, think about why people leave and do something.
Review from Engineering Dept
What did you like most about the interview process?
fast and efficient. Ask the right questions
Review from HR Dept
It was a while ago - but I felt like I got a good sense of the team and what it would be like to work at RingCentral.
Review from HR Dept
I got to meet a LOT of the current team.
Review from HR Dept
Hiring team is core to the process. Very little outside influence which means that candidates get to meet / talk to the people they will be working with every day. Short process too. 2-3 conversations rather than 5+ at other companies.
Review from Operations Dept
Great to meet with your future co-workers. I also go to spend enough time at the office that I had a real sense of what it was going to like to work there.
Review from HR Dept
What would you improve about your company's interview process?
The recruiters slow down the process. Offers are very slow to be sent even after verbal confirmation. Recruiters take days to get back to a candidate and then a different RC recruiter will reach out to the same candidate about a different posting! It's a mess
Review from Sales Dept
What makes you most happy at work?
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Review from Customer Success Dept · Posted 4 days ago
I think the challenges that we are facing, especially when there is restructuring.
Review from Finance Dept · Posted 5 days ago
New challenges everyday is the main motivation
Review from Engineering Dept · Posted 5 days ago
It's the thought that i have made a great and positive impact to the business and that i have represented my team well
Review from HR Dept
very casual no pressure at all
Review from Sales Dept
What's going wrong and how can it be improved?
time cosuming for daily at office work
Review from Marketing Dept
It's already exhausting and tiring that there are days that I feel not going to work, maybe a change in manager would be a good improvement
Review from Product Dept
I just don't feel comfortable with RingCentral right now. The job is really stressful, the workforce are so toxic. There's no proper auxes for bio breaks & rest time after call. They keep on calling out people which are still documenting their cases after call. that's so stressful .
Review from Customer Support Dept
Provide a fair schedule that agent can choose based the scorecard or performance
Review from Customer Support Dept
The training materials are generic, the discussion duration per topic is short, the manager is rude, the manager's availability 1 to none, their workload from previous class is affecting the current class. This manager is stressed out
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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