RingCentral Employee Reviews
Out of 14033 RingCentral employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping RingCentral improve their work culture.
What does the leadership team need to get better at?
RingCentral's product training is incomplete, we only discussed the overview and never its details. We just discussed the general info, no assigned SME, the manager is rude, no immediate support, no clear goal setting, no room for improvement, only money generation focused, RingCentral should correc
Review from Sales Dept · Posted 4 days ago
stop biased judgement with team members
Review from Customer Support Dept
They need to understand what they really want for the money they pay. To be honest, the leadership team lives in some other universe.
Review from Engineering Dept
Invest time to help people grow in their careers Make their work valuable Have real managers, leaders with great hard skills aren't (necessarily) great managers - train team leaders and reorganize their time so they can take care of their team - or split these jobs, as many companies do
Review from Engineering Dept
More internal communication and more stability in the strategy
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
My role is customer-facing where I facilitate training sessions to companies in the US. I think I deserve more compensation.
Review from Business Development Dept · Posted 3 days ago
There were multiple days that I wasn't able to take my lunch since I was still on a call until my shift ended. I was just saddened to know since it was not an announced OT need within those times that it happened that it will become unpaid. That is all that I am not happy about.
Review from Operations Dept · Posted 3 days ago
stop biased judgement with team members
Review from Customer Support Dept
probably because of a bit slower promotion system
Review from Finance Dept
To get a raise. I haven't gotten one for more than 4 years now. Plus inflation is sky high.
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
For support, stop asking if your trained to this or to that, just answer the question to avoid long calls
Review from Customer Support Dept · Posted 3 days ago
Minding their own business and be more quiet
Review from Sales Dept · Posted 3 days ago
The manager needs to work on her behavior, trace the HR records and reports, consider the buzz, see the pattern.
Review from Sales Dept · Posted 4 days ago
stop biased judgement with team members
Review from Customer Support Dept
Nothing really. I'm just someone who prefers solitude when working.
Review from HR Dept
What needs to change to make the company culture better?
The culture is good, but the manager's attitude and behavior is bad. New hires should be treated like so, we are just less than a month in the prod, do not expect numbers already
Review from Sales Dept · Posted 4 days ago
Management decisions are completely unclear. You have broken your promises, more than once. At big events you talk about how everything is fine, but in reality you only make our conditions worse. Learn to tell the truth.
Review from Engineering Dept
Give 20% of working time for self-development, return the office to St. Petersburg, think about why people leave and do something.
Review from Engineering Dept
Changes in the management I answered before Have a real remote tool and culture where I can be with my team as I could be in an office. Remote means no commute but does not mean no human connection. Work meeting aren't there for human connection
Review from Engineering Dept
Yearly company meetups at a physical location.
Review from Engineering Dept
What would you improve about your company's interview process?
The recruiters slow down the process. Offers are very slow to be sent even after verbal confirmation. Recruiters take days to get back to a candidate and then a different RC recruiter will reach out to the same candidate about a different posting! It's a mess
Review from Sales Dept
What's going wrong and how can it be improved?
Provide a fair schedule that agent can choose based the scorecard or performance
Review from Customer Support Dept · Posted 3 days ago
The training materials are generic, the discussion duration per topic is short, the manager is rude, the manager's availability 1 to none, their workload from previous class is affecting the current class. This manager is stressed out
Review from Sales Dept · Posted 4 days ago
Company financial reports. Looks like we loose more money than earn. I think we should get profit when reselling third party solutions but I feel like we sometimes loose money on reselling. And our business model should be checked to ensure profit. Also huge "Selling & Marketing Expense expenses"
Review from Engineering Dept
stop biased judgement with team members
Review from Customer Support Dept
I feel that executive management doesn't care about people. For example Vlad Vendrow is very good at demotivation. Decisions like "return to office or you will be fired" is a good example too. Promotion process is extremely slow
Review from Engineering Dept
What would you most like to see improved at your company?
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