RingCentral Employee Reviews
Out of 14878 RingCentral employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping RingCentral improve their work culture.
What does the leadership team need to get better at?
RingCentral's product training is incomplete, we only discussed the overview and never its details. We just discussed the general info, no assigned SME, the manager is rude, no immediate support, no clear goal setting, no room for improvement, only money generation focused, RingCentral should correc
Review from Sales Dept
stop biased judgement with team members
Review from Customer Support Dept
They need to understand what they really want for the money they pay. To be honest, the leadership team lives in some other universe.
Review from Engineering Dept
Invest time to help people grow in their careers Make their work valuable Have real managers, leaders with great hard skills aren't (necessarily) great managers - train team leaders and reorganize their time so they can take care of their team - or split these jobs, as many companies do
Review from Engineering Dept
More internal communication and more stability in the strategy
Review from Marketing Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued when my compensation doesn’t fully reflect the scope of my responsibilities, impact, and the level at which I contrib
Review from Design Dept · Posted 24 days ago
No pay rise in line with inflation, RSU's are no longer issued
Review from Marketing Dept · Posted a month ago
I feel undervalued because my base salary is too low relative to the high-level responsibilities I handle daily. Additionally, the high cost of HMO premiums for dependents significantly reduces my take-home pay.
Review from Sales Dept
Compensation is good. However, incentives are not really distributed equally.
Review from Engineering Dept
Though our salaries are on par with market, AI has became hot skill and the market has picked that up and my kind of skills are in demand. But still RC is going through same standard cycles which makes the outside market lucrative
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
For support, stop asking if your trained to this or to that, just answer the question to avoid long calls
Review from Customer Support Dept
Minding their own business and be more quiet
Review from Sales Dept
The manager needs to work on her behavior, trace the HR records and reports, consider the buzz, see the pattern.
Review from Sales Dept
stop biased judgement with team members
Review from Customer Support Dept
Nothing really. I'm just someone who prefers solitude when working.
Review from HR Dept
What needs to change to make the company culture better?
The company itself is good, Its the assignment that is quite challenging as it is a new group, expectations are set so high that sometimes it's unreasonable
Review from Product Dept
More positive encouragement is needed, and it should be goal-driven rather than micromanagement-based.
Review from Engineering Dept
The culture is good, but the manager's attitude and behavior is bad. New hires should be treated like so, we are just less than a month in the prod, do not expect numbers already
Review from Sales Dept
Management decisions are completely unclear. You have broken your promises, more than once. At big events you talk about how everything is fine, but in reality you only make our conditions worse. Learn to tell the truth.
Review from Engineering Dept
Give 20% of working time for self-development, return the office to St. Petersburg, think about why people leave and do something.
Review from Engineering Dept
What would you improve about your company's interview process?
The recruiters slow down the process. Offers are very slow to be sent even after verbal confirmation. Recruiters take days to get back to a candidate and then a different RC recruiter will reach out to the same candidate about a different posting! It's a mess
Review from Sales Dept
What's going wrong and how can it be improved?
time cosuming for daily at office work
Review from Marketing Dept
It's already exhausting and tiring that there are days that I feel not going to work, maybe a change in manager would be a good improvement
Review from Product Dept
I just don't feel comfortable with RingCentral right now. The job is really stressful, the workforce are so toxic. There's no proper auxes for bio breaks & rest time after call. They keep on calling out people which are still documenting their cases after call. that's so stressful .
Review from Customer Support Dept
Provide a fair schedule that agent can choose based the scorecard or performance
Review from Customer Support Dept
The training materials are generic, the discussion duration per topic is short, the manager is rude, the manager's availability 1 to none, their workload from previous class is affecting the current class. This manager is stressed out
Review from Sales Dept
What would you most like to see improved at your company?
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