RLDatix – My overall experience has been disappointing from the beginning. I work to keep my team sheltered from the overall chaos that is Contraxx. | Comparably

RLDatix – My overall experience has been disappointing from the beginning. I work to keep my team sheltered from the overall chaos that is Contraxx.

RLDatix Claimed Company
Every single day around the world, thousands of patients are harmed from care delivery errors, many of which are preventable. We want to change that. RLDatix is on a mission to improve healthcare by enabling a world where patients receive the best and safest care possible. Trusted by thousands of clients around the world, our connected healthcare operations platform combines software and trusted services to empower organizations with critical data insights across risk, safety, compliance, provider lifecycle and workforce management. RLDatix is truly global, with over 2,000 employees across the UK, Europe, Middle East, Australia, Canada, and the United States. Our strategy is fueled by organic and inorganic growth that brings together the brightest minds and the latest technology to deliver marketing leading solutions for our clients. We are looking for people to join our team who are passionate about making a positive change in healthcare. Come join us! read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
298
TOTAL
RATINGS
8631

My overall experience has been disappointing from the beginning. I work to keep my team sheltered from the overall chaos that is Contraxx.

Briefly describe your overall experience at your company

Again, we do not feel a part of RLDatix and this is directly due to poor executive leadership.

What is most positive about the culture and environment at your company?

The people, specifically peers, developers, architects.

Why do you feel undervalued and what would make you feel better about your compensation?

Salaries for similiar remote positions pay between $165K and $200K for the same position.

Why do you feel undervalued and what would make you feel better about your compensation?

When reviewing available positions in other companies, I am paid anywhere from 20-30K less for the same work and less fulfilling benefits.

What does the leadership team need to get better at?

Communication, understanding difficulties around client, be proactive vs. reactive, mentor staff, mean what you say, provide education for staff, share goals to ensure upstream/downstream alignment

What's going wrong and how can it be improved?

I fill out these surveys every year and don't see any changes. We all know Contraxx has a limited lifespan and would appreciate knowing the plan.

What's going wrong and how can it be improved?

Our software is insufficient, ineffective, inefficient. There are no plans or budget to make it better. It is NOT a SAAS solution and is built on XML -- old, old, old.

What are some of the best things about your team?

My team is vested in providing quality enhancements that are sustainable for the client. They are vested in improving our product and retaining the client. They support each other and other peers.

What is most positive about the culture and environment at your company?

I believe that RLDatix has a lot to offer, but we do not have visibility or access to that culture. I read a lot about how great RLD is to work for -- awards and other internal/external postings I follow.

What does the leadership team need to get better at?

The lack of support makes it so that my team and I cannot perform our jobs successfully for our client. Major issues remain unaddressed: 1. the product department does not address issues, 2. leadership does not have enough knowledge about our business, 3. leadership bashes our client.

What are some of the best things about your team?

My team is intelligent and dedicated -- they work in support of the team and the client 100%. Our client was mismanaged and had a migration go wrong in 2020, and my team works to right that ship every day. They are dedicated to fixing problems created before us and RLD is lucky to have each of them

×
Rate your company