Ross Stores Outlook Employee Reviews | Comparably
Ross Stores Claimed Company
Everyone wants a career that’s engaging, exciting and exceptional in every way. That’s exactly what you’ll enjoy when you join Ross Stores, Inc. read more
EMPLOYEE
PARTICIPANTS
1553
TOTAL
RATINGS
12212
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Ross Stores Outlook Employee Reviews

What makes you most happy at work?

Doing my best every tome I come in and seeing satisfied customers.

working with happy coworkers, being paid while I do my steps; discounts

My coworkers' friendly faces and warm greetings when I enter the building. Rarely, I would complete a project unbothered, like sizing or reticketing, and it would be very satisfying seeing the progress. I enjoy my discount, especially double discount days.

My coworkers being there a

What makes me most happy at work is being well compensated for our hard work and dedication to keeping our store, neat and shoppable for all of our lovely customers. I love helping customers find things as well, which is much harder in this stores environment/hours given.

Review from Sales Dept

The customers are one of the better parts of the job

Just talking to all kinds of people trying to make them laugh and hopefully make their day a little better.

Some of the people I work with are great!

Having enough to clean up so when it's closing you can just do overs and unders.

The people that i work with

My coworkers because we all help each other out with anything that needs to be done.

The people i work with, low prices, customers, and getting stuff done.

co worksrs are a great time!

Knowing that the customer is pleased with their shopping experience makes me most happy.

When I walk into work and I'm greated by my coworkers and customers

Being able to help others.

Review from Operations Dept

The managers at least showing appreciation for your efforts.

Review from Operations Dept

my coworkers - we can bond about the trials and tribulations of retail and laugh it off.

Customers, and knowing I do my best.

Seeing my coworkers & the merchandise that come in.

What's going wrong and how can it be improved?

More staffing. Replacing old broken equipment, better loss prevention measures, lack of. Communication.

Better training. Improvement in management. Have more team meetings and respect your associates.

Management needs to be reviewed

Ross will never be able to be fixed or at least the one I work at in Yuba City, CA. That place is doomed. People treat it like it's a joke and walk out with stuff because they know nothing will happen to them.

Most everything is wrong. Management gave me a fake number for HR, then told me there was no HR. Hours were cut without the mandated notice time, and people were regularly expexted to work off the clock and be grateful for it. Employees get contact high (meth, fentynal) from customers smoking

Pay us more money and give us shelves and racks they don't look like they were made in the 1990s so that people can actually put merchandise up and they stay there without the store looking like shit

Thiefts get away with the impression that it sok to steal as long as they are being allowed

Review from Operations Dept

They need to treat us fairly as there employees

Pay raises, more people in the registers and salesfloor. And proper training.

Higher better managers, even at the top (ex: district managers, store managers).

Not enough staff to keep up with the high paced environment. Enployees who have been working for ross should get bonuses for staying through holidays. If someone calls off, other employees should be compensated with what that person would have made for that shift for doing extra work for the team

Everything from hiring to managment

INTEGRITY, HONESTY, NO FAVORITISM, EQUALITY, ACCOUNTABILITY

Review from Sales Dept

Get us a bew store manager that cares bout the employees and store & not about useing her position to manipulate others

No payroll for the floor

Not even associates to supervise the floor.

If I can get payed for the work I was giving

the store manager is always mad and rude

Review from Customer Support Dept

Its just a terrible place to work. No room for improvement or advancement

Review from Operations Dept

Personally, in a monotonous role with little to no upward path

Review from Operations Dept

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Review Sentiment at Ross Stores

68
68%
32
32%

About Ross Stores' Outlook

D+
60/100

Where This Score Ranks Ross Stores' Outlook

BOTTOM
25%

In the Bottom 25% of 1226 similar size companies on Comparably

BOTTOM
20%

In the Bottom 20% of 789 companies in San Francisco

6th

6th place versus 5 competitors rated on Comparably

Ross Stores' Outlook is scored a D+ by 2417 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Ross Stores' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Operations department’s negative scores cause Outlook to be one of Ross Stores' weaker culture attributes amongst employees. Use the filters below to understand Ross Stores employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Department - Product
    +16%
  • Ethnicity - African American/Black
    +11%
  • Experience - Entry Level
    +7%

Rate Outlook the Lowest

  • Experience - Over 10 Years
    -14%
  • Ethnicity - Other
    -12%
  • Department - Operations
    -11%

How Ross Stores' Outlook Score is Calculated

FILTER RATINGS BY

Results from 1516 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

61
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic16%
Good32%
Neutral36%
Bad10%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes54%
No46%
Are you typically excited about going to work each day?
×
Rate your company