Ross Stores Employee Reviews
Out of 1117 Ross Stores employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Ross Stores improve their work culture. The Product team, with 100% positive reviews, reports the best experience at Ross Stores compared to all other departments at the company. The Admin team offered the most constructive feedback, with 71% of that department's reviews constructive in nature.
What do you like best about the leadership team?
they genuinely care about you & team members. One of my managers brings us waters & food almost daily.
focused and hard working, many many Indians
The Manager herself is approachable and gives kudos to those who are deserving.
Willingness to train his employees and a great bunch of ppl to work with
The leadership team has a pretty positive attitude. Ive worked many retail positions and if the regular enployees are being treated the way they are, being a manager at this company (salaried nonetheless) I am sire is no walk in the park.
Review from Sales Dept
What does the leadership team need to get better at?
Communication and showing their employees appreciation
Hiring better people, better communication instead of yelling and belittling people, TEAM WORK! Being more understanding and empathetic to workers.
Creating flowing training processes for every department, and consistently training new employees and updating training for others. Replacing old nonworking tools, and equipment, and having enough people staffed to take care of the work.
they need to get better at doing their job
Communicate, work together. Be more respectful and encouraging. Stop pointing fingers and placing blame.
What is the best part about your compensation package?
overall payment, ESPP. 401K matching
Many ways to improve yourself and care for your family.
Store i work at allowed me time off. Allowed me to care for my brother when he was dying of cancer. They kept me full time, eventhough i went down to only one day a week.
I love that I get 20 percent off and sometimes 40 percent
Being able to get the thing I need done.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation is not competitive at all. Management has scheduling issues providing conflict with both the store's productivity and employee's personal schedules. Trainings are not clearly followed or implemented by management.
Stock room jobs are mainly production and should be paid production wages
The company always goes over our payroll.
It's a minimum wage job with no benefits. You will be scheduled 4 hours a week regardless of speed.
Review from Sales Dept
Just being treated fairly and bein train the same .
Review from Sales Dept
What are some of the best things about your team?
The staff are friendly. Try to help each other as much as we can. The management arw the only ones who dont seem like they like to help
Willing to learn about the process for this retail model.
My coworkers are very likable. Some team members are very reliable.
My co-workers were very hard working
The team we have is ready to tackle anything in the store that needs done, even if it is bot necesssarily in their job description or the expectations exceed what is possible. Its good they are able to move around and still stay positive!
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Communication between management and associates needs to improve for company wide changes. Daily meetings for every store, consistently training
I think we need team building exercises to bulid team engagement. Being more kind to one another
Accountability, and knowing their own role and not worrying bout others roles
Review from Sales Dept
Better communication between management and associates.
We never had meetings when I worked here.
What is most positive about the culture and environment at your company?
my coworkers & leads! They're extremely friendly. On some good days you meet really cool customers.
The culture of support is productive.
A handful of dedicated workers creates a good teamwork . Positive interaction with customers make the day a brighter one.
The coworkers was all o looked forward too
So far the kost positive part of the company have been the managers. After getting hired and helping to open up a new store, i realized even their opening procdeure was unorganized and chaotic. Speaking from expereince as I also helped to set up a Meijer in Kent a few years ago, much smoother.
Review from Sales Dept
What needs to change to make the company culture better?
Better working conditions and culture.
Management needs to be more empathetic Management need to stop speaking negative to workers about each other. Management need to know boundaries, and respect employees personal space and privacy
Everything from management to how work is supposed to be handled efficiently.
Culture of fear cultivates fakeness and everyone pretending to be happy with mediocre pay, management, etc
Respect everyone... Stop lieing on employees.... Stop talking bad to employees
Review from Sales Dept
What did you like most about the interview process?
The interviewer was friendly, yet clear about what the position entailed.
Interview was short and questions were easy.
I didn't feel intimidated. The managers were very friendly.
The interview process was quick and to the point, however the availability i discussed was not the availability i was given once hired in. I found it odd you couldnt negotiate a salary increase based on experience. I wasnt told the salary at my interview either (they forgot to send my offer letter)
Review from Sales Dept
Showing me around at what I will be doing
What would you improve about your company's interview process?
One on one interviews are better than interviews with 10 other people competing for the same position
Ask different questions than just asking for my avalibility
They are very unorganized and did not give me my paperwork until my 21st day working there, which was months in.
Review from Sales Dept
be more clear on whether or not its a phone interview or in person
Management not enough cashier are sales floor associate.
Review from Sales Dept
What makes you most happy at work?
Doing my best every tome I come in and seeing satisfied customers.
working with happy coworkers, being paid while I do my steps; discounts
My coworkers' friendly faces and warm greetings when I enter the building. Rarely, I would complete a project unbothered, like sizing or reticketing, and it would be very satisfying seeing the progress. I enjoy my discount, especially double discount days.
My coworkers being there a
What makes me most happy at work is being well compensated for our hard work and dedication to keeping our store, neat and shoppable for all of our lovely customers. I love helping customers find things as well, which is much harder in this stores environment/hours given.
Review from Sales Dept
What's going wrong and how can it be improved?
More staffing. Replacing old broken equipment, better loss prevention measures, lack of. Communication.
Better training. Improvement in management. Have more team meetings and respect your associates.
Management needs to be reviewed
Ross will never be able to be fixed or at least the one I work at in Yuba City, CA. That place is doomed. People treat it like it's a joke and walk out with stuff because they know nothing will happen to them.
Most everything is wrong. Management gave me a fake number for HR, then told me there was no HR. Hours were cut without the mandated notice time, and people were regularly expexted to work off the clock and be grateful for it. Employees get contact high (meth, fentynal) from customers smoking
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