Ross Stores Competitors | Comparably
Ross Stores Claimed Company
Everyone wants a career that’s engaging, exciting and exceptional in every way. That’s exactly what you’ll enjoy when you join Ross Stores, Inc. read more
EMPLOYEE
PARTICIPANTS
1579
TOTAL
RATINGS
12370
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Ross Stores Competitors

Ross Stores competitors include Target, Nordstrom, Macy's, Walmart and Burlington Coat Factory. Ross Stores ranks 3rd in Customer Net Promoter Score on Comparably vs its competitors. See below how Ross Stores compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
5th
Gender Rank
5th
Diversity Rank
4th
Product Quality
5th
NPS Rank
3rd
Pricing Rank
4th
Customer Service
5th

See Ross Stores Culture vs Competitors:

Ross Stores Competitors
RankCompanyScore
1Target67
2Nordstrom66
3Macy's62
3Walmart62
5Ross Stores62
6Burlington Coat Factory61

Ross Stores Competitors at a Glance

Product Quality Score Comparison

Ross Stores Ranks 5th in Product Quality Score

678 Customers rate Ross Stores' Product Quality Score a 3.4/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Target
    4.1 / 5
  2. 2nd
    Nordstrom
    3.8 / 5
  3. 3rd
    Burlington Coat Factory
    3.6 / 5
  4. 4th
    Walmart
    3.5 / 5
  5. 5th
    Ross Stores
    3.4 / 5
  6. 6th
    Macy's
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Target82
2Nordstrom77
3Burlington Coat Factory72
4Walmart70
5Ross Stores69
6Macy's63
NPS Comparison

Ross Stores Ranks 3rd in Net Promoter Score

797 Customers rate Ross Stores' Net Promoter Score a 9, which ranks it 3rd against its competitors, below Nordstrom. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Ross Stores to a friend?”.

  1. 1st
    Target
    36
  2. 2nd
    Nordstrom
    20
  3. 3rd
    Ross Stores
    9
  4. 4th
    Burlington Coat Factory
    9
  5. 5th
    Walmart
    7
  6. 6th
    Macy's
    -11
NPS Comparison
RankCompany Score
1Target36
2Nordstrom20
3Ross Stores9
4Burlington Coat Factory9
5Walmart7
6Macy's-11
Pricing Score Comparison

Ross Stores Ranks 4th in Pricing Score

624 Customers rate Ross Stores' Pricing Score a 3.5/5, which ranks it 4th against its competitors, below Nordstrom.

  1. 1st
    Target
    3.8 / 5
  2. 2nd
    Burlington Coat Factory
    3.7 / 5
  3. 3rd
    Nordstrom
    3.6 / 5
  4. 4th
    Ross Stores
    3.5 / 5
  5. 5th
    Walmart
    3.5 / 5
  6. 6th
    Macy's
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1Target77
2Burlington Coat Factory75
3Nordstrom73
4Ross Stores71
5Walmart70
6Macy's62
Customer Service Comparison

Ross Stores Ranks 5th in Customer Service

594 Customers rate Ross Stores' Customer Service a 3.2/5, which ranks it 5th against its competitors, below Walmart.

  1. 1st
    Target
    4 / 5
  2. 2nd
    Nordstrom
    3.7 / 5
  3. 3rd
    Burlington Coat Factory
    3.5 / 5
  4. 4th
    Walmart
    3.3 / 5
  5. 5th
    Ross Stores
    3.2 / 5
  6. 6th
    Macy's
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Target80
2Nordstrom74
3Burlington Coat Factory71
4Walmart67
5Ross Stores64
6Macy's58
Overall Culture Score Comparison

Ross Stores Ranks 5th in Overall Culture Score

1579 Employees rate Ross Stores' Overall Culture a 62/100, which ranks it 5th against its competitors, below Walmart. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Target
    67 / 100
  2. 2nd
    Nordstrom
    66 / 100
  3. 3rd
    TIED
    Macy's
    62 / 100
  4. 3rd
    TIED
    Walmart
    62 / 100
  5. 5th
    Ross Stores
    62 / 100
  6. 6th
    Burlington Coat Factory
    61 / 100
Overall Culture Score Comparison
RankCompany Score
1Target67
2Nordstrom66
3Macy's62
3Walmart62
5Ross Stores62
6Burlington Coat Factory61
eNPS Comparison

Ross Stores Ranks 5th in Employee Net Promoter Score

1245 Employees rate Ross Stores' Employee Net Promoter Score a -24, which ranks it 5th against its competitors, below Walmart. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Ross Stores to a friend?”.

  1. 1st
    Nordstrom
    -5
  2. 2nd
    Target
    -9
  3. 3rd
    Macy's
    -19
  4. 4th
    Walmart
    -23
  5. 5th
    Ross Stores
    -24
  6. 6th
    Burlington Coat Factory
    -25
eNPS Comparison
RankCompany eNPS
1Nordstrom-5
2Target-9
3Macy's-19
4Walmart-23
5Ross Stores-24
6Burlington Coat Factory-25
Gender Score Comparison

Ross Stores Ranks 5th in Gender Score

179 Employees rate Ross Stores' Gender Score a 63/100, which ranks it 5th against its competitors, below Macy's. The Gender Score tracks how positively women rate their experience at Ross Stores.

  1. 1st
    Target
    70 / 100
  2. 2nd
    Nordstrom
    69 / 100
  3. 3rd
    Walmart
    65 / 100
  4. 4th
    Macy's
    63 / 100
  5. 5th
    Ross Stores
    63 / 100
  6. 6th
    Burlington Coat Factory
    58 / 100
Gender Score Comparison
RankCompany Score
1Target70
2Nordstrom69
3Walmart65
4Macy's63
5Ross Stores63
6Burlington Coat Factory58
Diversity Score Comparison

Ross Stores Ranks 4th in Diversity Score

135 Employees rate Ross Stores' Diversity Score a 64/100, which ranks it 4th against its competitors, below Walmart. The Diversity Score tracks how positively diverse employees rate their experience at Ross Stores.

  1. 1st
    Nordstrom
    69 / 100
  2. 2nd
    Target
    68 / 100
  3. 3rd
    Walmart
    66 / 100
  4. 4th
    Ross Stores
    64 / 100
  5. 5th
    Macy's
    61 / 100
  6. 6th
    Burlington Coat Factory
    59 / 100
Diversity Score Comparison
RankCompany Score
1Nordstrom69
2Target68
3Walmart66
4Ross Stores64
5Macy's61
6Burlington Coat Factory59
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