Serena & Lily brings a sophisticated mix of pattern and color to every room in the house from the nursery to the living room and beyond. read more
Serena & Lily Company Culture
Serena & Lily Culture
This score is derived from employee ratings & reviews2.2/5
Serena & Lily's Overall Culture is rated F
Top Rated Culture Dimensions
Perks & Benefits
CCompensation
DOutlook
D-eNPS
D-CEO Rating
FSerena & Lily CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Lori Greeley
36 /100
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Diversity at Serena & Lily
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Serena & Lily
N/A
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Anonymously Rate Your Experience & Make Work BetterSerena & Lily eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Recommend to a Friend?
-66
Serena & Lily employees are -66% more likely to recommend Serena & Lily as a great place to work
| 17% | Promoters |
|---|---|
| 0% | Passives |
| 83% | Detractors |
Working at Serena & Lily
Working at Serena & Lily is rated below average by 7 employees, across various culture dimensions. Serena & Lily employees rate Perks And Benefits highest among all categories, and think that Work Culture and Team have the most room for improvement, putting Serena & Lily’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in San Francisco. See below in detail how working at Serena & Lily was rated by employees.
Overall Company Culture at Serena & Lily
F
Overall Company Culture at Serena & Lily is rated F
Last updated months ago
Bottom
5%
Serena & Lily ranks in the Bottom 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSerena & Lily Employee Reviews
Out of 10 Serena & Lily employee reviews, 11% were positive. The remaining 89% were constructive reviews with the goal of helping Serena & Lily improve their work culture.
| Positive Reviews | 11% |
|---|---|
| Constructive Feedback | 89% |
Constructive Feedback From Serena & Lily Employees
- What needs to change to make the company culture better?They should care about their employees and their general well being not just if they are smiling at a client
- What does the leadership team need to get better at?Listen to their team, and let them be part of the bigger conversations. Empower and help them grow, and not just micromanage them.
- What does the leadership team need to get better at?Paying fair wages, listening to complaints, approaching employee's respectfully
Serena & Lily Company Information
Serena & Lily Company Overview
Serena & Lily brings a sophisticated mix of pattern and color to every room in the house from the nursery to the living room and beyond.
| Headquarter | 10 liberty ship way, Suite 350 Sausalito, CA United States of America |
|---|---|
| Website | www.serenaandlily.com |
| Founding Date | 2003 |
| Tel | (415)331-4199 |
| Company Status | Private |
Serena & Lily Competitors
Serena & Lily competitors include Pier 1 Imports, Lowe's Home Improvement, Kirkland's, and Bed Bath & Beyond. Serena & Lily ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Serena & Lily compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Serena & Lily Employees
7 employees at Serena & Lily have reviewed Serena & Lily across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 Serena & Lily employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Serena & Lily are mostly dissatisfied with their total compensation at Serena & Lily, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Serena & Lily are mostly dissatisfied with their team. 7 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Serena & Lily are effective, and less half look forward to interacting with their coworkers.
The majority of employees at Serena & Lily believe the environment at Serena & Lily is negative. Most Participants believe the pace of work at Serena & Lily is comfortably fast. About 33% of the employees at Serena & Lily work 8 hours or less.
Overall, the employees at Serena & Lily are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Serena & Lily - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Serena & Lily KPIs and OKRs
At this moment no Serena & Lily employees have provided insight into whether or not they clearly understand Serena & Lily's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Serena & Lily CEO & Leadership
Serena & Lily CEO - Lori Greeley
36 /100
Lori’s approval rate is lower compared to CEOs at similar sized companies, putting Lori in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in San Francisco. Lori Greeley’s employees rank Serena & Lily in the Bottom 40% for Perks And Benefits, in the Bottom 15% for Compensation, and in the Bottom 10% for Outlook. When compared to Serena & Lily’s competitors, Lori Greeley ranks below both Bed Bath & Beyond CEO Mark Tritton and Kirkland's CEO Steven C. Woodward.
Serena & Lily Leadership
The Serena & Lily Executive Team is rated a “F” and led by CEO Lori Greeley, CFO Phil Neri, and SVP Finance & Operations Brett Hilton
Lori Greeley CEO / President
Lori Greeley serves as the CEO / President of Serena & Lily.
Phil Neri CFO
Phil Neri serves as the CFO of Serena & Lily.
Brett Hilton SVP Finance & Operations
Brett Hilton serves as the SVP Finance & Operations of Serena & Lily. Brett started at Serena & Lily in June of 2017.... read more
Carla Rummo VP of Direct Marketing and Ecommerce
Carla Rummo serves as the VP of Direct Marketing and Ecommerce of Serena & Lily. Carla started at Serena & Lily in... read more
Allyson McGrath Vice President, Design Shops
Allyson McGrath serves as the Vice President, Design Shops of Serena & Lily. Allyson started at Serena & Lily in March... read more
Wayne Bautista Vice President of Sourcing
Wayne Bautista serves as the Vice President of Sourcing of Serena & Lily. Wayne started at Serena & Lily in September of... read more
Aaron Mutscheller EVP Brand, Product Design & Development
Aaron Mutscheller serves as the EVP Brand, Product Design & Development of Serena & Lily.
Emily Cooper VP, HR & Talent
Emily Cooper serves as the VP, HR & Talent of Serena & Lily. Emily started at Serena & Lily in June of 2018. Emily... read more
Kirsty Williams VP Design
Kirsty Williams serves as the VP Design of Serena & Lily. Kirsty started at Serena & Lily in May of 2012. Kirsty... read more
Serena & Lily Salaries
How much does Serena & Lily pay?
How much do people at Serena & Lily get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Serena & Lily is $123,944, or $59 per hour, while the estimated median salary is $145,747, or $70 per hour.
At Serena & Lily, the highest paid job is a Director of Engineering at $185,836 annually and the lowest is a CS Rep at $56,354 annually. Average Serena & Lily salaries by department include: Product at $135,087, IT at $105,540, Customer Support at $72,731, and Admin at $78,222. Half of Serena & Lily salaries are above $145,747.
3 employees at Serena & Lily rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 9 ratings) while 3 employees at Serena & Lily rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 3 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $83k | $83k | 1st Percentile |
20th Percentile $115k | $115k | 20th Percentile |
40th Percentile $146k | $146k | 40th Percentile |
60th Percentile $211k | $211k | 60th Percentile |
80th Percentile $250k | $250k | 80th Percentile |
100th Percentile $346k | $346k | 100th Percentile |
$123,944*
Average Compensation
$145,747*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Serena & Lily Salaries by Department
Diversity & Inclusion at Serena & Lily
The Diversity score provides insights into how diverse employees feel and rate their work experience at Serena & Lily across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Serena & Lily PTO
Serena & Lily PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Serena & Lily Careers
Serena & Lily Jobs
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Overview of Candidates Interested in Serena & Lily on Comparably
Candidates By Department
Marketing | 100% |
|---|
Candidates By Location
San Francisco | 100% |
|---|
Frequently Asked Questions regarding Serena & Lily
What is Serena & Lily address?
Serena & Lily location is at 10 liberty ship way, Suite 350
Who is the CEO of Serena & Lily?
Serena & Lily CEO is Lori Greeley, their score by employees is 36
What is Serena & Lily eNPS?
The eNPS for Serena & Lily is -66
What is the salary for CS Rep in Serena & Lily?
CS Rep average salary in the US is 56k
What are the salaries in the Customer Support in Serena & Lily?
The average salaries for Customer Support in Serena & Lily is 73k
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