ServiceNow Leadership Employee Reviews | Comparably
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At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity. With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE World’s Admired Companies®. This is the future of work. For more information, visit www.servicenow.com. read more
EMPLOYEE
PARTICIPANTS
508
TOTAL
RATINGS
4385
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ServiceNow Leadership Employee Reviews

What do you like best about the leadership team?

They are passionate and professional

They are authentic and visionaries

Review from Sales Dept

Good planning before hand and balance

Responsive and reactive to requests

leadership is great at ServiceNow

Cooperation, understanding and effective and efficient workflow

Very focused and encouraging talent

They are down-to-earth and genuine. Everyone's accessible and happy to lean in with customers. Integrity is important and they have it.

visionary and great at execution

The transparency to their teams!

They do listen to feedback and take action

They have proved to be good leaders given the company's track record

genuine interest and support for me personally and professionally

Really helpful and concern about growth

The transparency is greatly appreciated

Their focus on education and company culture

Vision , Planning and Execution

promising management, still way to go

Amazing, humble and one of the best

Everyone knows Bill McDermott is amazing but frankly the team under him especially the sales leadership is the top of the industry. That goes down my whole chain personally. They truly care about you as an employee and I don't mean just through words. Through actions they show you everyday here.

What does the leadership team need to get better at?

They preach transparency, but keep everything close to the chest and end up doing the opposite of what is talked about in company all hands.

More transparency and ethical. Words and actions don't match

They've been trying to grow for so long they've accumilated a large amount of technical and process debt across the company. Things get done through heroic efforts and not through tools and processes. The platform itself is difficult to use without years of expertise; that needs to be fixed.

We are racing towards sales goals in an unsustainable mannee

Keeping founders culture, stop chasing Bay area identity

Allocate budget to hire qualified and sought after candidates. High performing employees tend to get hired away and we're left with leftovers which is deflating all around.

Stop talking about this fake family culture, and start acting like it instead of the reality of a toxic culture where who points finger the fastest wins. Forces you to be a jerk of throwing others under the bus.

Seemed like a bunch of b players who had been there since the early days and promoted upwards.

Leading, empathy, compassion, caring for employees, etc.

Treat people the same regardless of the skin colour

Review from IT Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated ServiceNow Leadership the Highest

  • Department - Marketing
    +9%
  • Department - Sales
    +8%
  • Ethnicity - African American/Black
    +7%

Rated ServiceNow Leadership the Lowest

  • Department - Design
    -25%
  • Department - Product
    -24%
  • Ethnicity - Asian or Pacific Islander
    -20%
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