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Fantastic talent, culture, and quality of teammates. The highlight of this company is the peoiple.
What is most positive about the culture and environment at your company?
Funny, sharp, open and honest people. You'll laugh alot with your coworkers and people are so approachable here.
Why do you feel undervalued and what would make you feel better about your compensation?
Salary is much lower than the market and bonuses are based on KPIs that have not been adjusted for several quarters. Bonuses don't scale properly and what worked when the company was smaller doesn't work given the current scale.
What's going wrong and how can it be improved?
Some overpromising in the sales cycle, which isn't uncommon. Main issues are related to slow support responses due to no direct contacts at the FC level and outsourced fulfillment centers. Leads to multiple day lags to get anything resolved and frustrated merchants.
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