
Able to work from home.
Lots of learning opportunity. No fixed routine, highly flexible worktime as long as you are not on shift.
Everyone is willing to help out each others. If you are on shift but you need someone to replace you due to some emergency situation, they are always willing to replace or swap the shift with you.
I got an increment early this year, but it's still lower than my colleague who joined after me without any increment yet. It's just disappointing because I handled much more tickets and completed the given tasks ontime. Hopefully, I'll get a better pay when I got promoted to higher title.