61
eNPS Score
Q&A With SmileDirectClub Employees
Come be a Smile Maker with us.We need talented enthusiastic team members across all teams including manufacturing, marketing, technology, retail, and so much more!
How employees describe working at SmileDirectClub
The speed was always fast paced but the objectives were not always feasible. The C-Suite thought they could disrespect you with continued micromangement.
Giving customers aligners that fit. And giving money back
To be fair to customers, if people change there minds, refund as promised!
Customer Service and the quality of their product
Everything! Especially Employee health and wellness
What it's like to work at SmileDirectClub
- SmileDirectClub employees generally work 8.5 hrs a day
- Employees at SmileDirectClub report the work pace is extremely fast
- On a typical day, employees at SmileDirectClub have 1 meeting
- 97% of SmileDirectClub employees look forward to interacting with their team every day
- SmileDirectClub employees most often take 10-15 paid vacation and sick days each year
- 80% of SmileDirectClub employees report they are happy with their work life balance
- SmileDirectClub employees typically get valuable feedback on how to improve at work Every Week
- 90% of SmileDirectClub employees call their work environment positive
Q&A With SmileDirectClub Employees
IDX: 50 TOT: 80
What kind of relocation or moving stipends does SmileDirectClub offer?
we will support living and working in different states by flying you here every week and providing hotel accommodations indefinitely.
How are the career growth opportunities on the Sales team at SmileDirectClub?
open for growth when you perform and meet goals set in front of you
What is SmileDirectClub's policy towards pets in the workplace?
no idea
What skills do you need to be successful in the Operations department at SmileDirectClub?
A caring heart!
What skills do you need to be successful in the Engineering department at SmileDirectClub?
Advanced Excel, soft skills (teamwork, leadership)
How are layoffs handled in the Engineering department at SmileDirectClub?
Current support to different areas (not only setup) is given
How are the career growth opportunities on the Engineering team at SmileDirectClub?
It is a new department in Costa Rica, so there should be upcoming opportunities, at this point the crew is short to identify what kind of growth options will come up
How's the feedback process at SmileDirectClub?
Response from SmileDirectClub
7 years ago
Team members receive regular merit reviews, and we encourage team members and leaders to give constructive feedback often to help team members improve and to celebrate their strengths and accomplishments.
Good and very helpful
What kind of interview questions do they ask when hiring someone in the Sales department at SmileDirectClub?
Do you have any sales experience?
What does the ideal candidate in the Sales department look like at SmileDirectClub?
They don't have a ”look” but they do need to be clean, have good hygiene. And be very friendly and understanding
How's the leadership on the Product team at SmileDirectClub?
GREAT
What kind of interview questions do they ask when hiring someone in the Product department at SmileDirectClub?
WHAT CAN I EXPECT FROM YOU, BEING AN EMPLOYEE OF SMILE DIRECT CLUB?
What does the ideal candidate in the Product department look like at SmileDirectClub?
NO 'IDEAL CANDIDATE', JUST SOME WHO IS WILLING TO WORK, BEING PRESENT AND ON TIME.
What's the internship program like at SmileDirectClub?
NONE
What HR department questions did SmileDirectClub ask during your job interview?
Salary expectations? Career Goals?
How does SmileDirectClub measure success and growth in the Sales department?
they care a lot about if you’re making sales. they want you to be successful and make sales. growth is exprected
Who did you meet with during your interview? And how long did it take to hear back from SmileDirectClub?
People Support Manager, Director, CFO and one of the investors. Several days
BE THE FIRST TO ANSWER
Dear Madam/Sir,
On your website, I saw you are looking for a Sales Associate for the Netherlands . Is there a Specific HR department in the Netherlands? And how can I contact them?
Thank you in advance
Kind regards,
BE THE FIRST TO ANSWER
for a current employer who opted out of insurance, does the company offer help if they are having mental health issues?
Curious about what work's like at SmileDirectClub?
Anonymously Ask SmileDirectClub Employees Any Question
Should I work at SmileDirectClub?
75% of SmileDirectClub employees would encourage their friends to become coworkers, whereas 11% are neutral and 14% would not recommend working at SmileDirectClub to their friends.
| 75% | Promoters |
|---|---|
| 11% | Passive |
| 14% | Detractors |