61
eNPS Score
Q&A With SmileDirectClub Employees
Come be a Smile Maker with us.We need talented enthusiastic team members across all teams including manufacturing, marketing, technology, retail, and so much more!
How employees describe working at SmileDirectClub
The speed was always fast paced but the objectives were not always feasible. The C-Suite thought they could disrespect you with continued micromangement.
Giving customers aligners that fit. And giving money back
To be fair to customers, if people change there minds, refund as promised!
Customer Service and the quality of their product
Everything! Especially Employee health and wellness
What it's like to work at SmileDirectClub
- SmileDirectClub employees generally work 8.5 hrs a day
- Employees at SmileDirectClub report the work pace is extremely fast
- On a typical day, employees at SmileDirectClub have 1 meeting
- 97% of SmileDirectClub employees look forward to interacting with their team every day
- SmileDirectClub employees most often take 10-15 paid vacation and sick days each year
- 80% of SmileDirectClub employees report they are happy with their work life balance
- SmileDirectClub employees typically get valuable feedback on how to improve at work Every Week
- 90% of SmileDirectClub employees call their work environment positive
Q&A With SmileDirectClub Employees
IDX: 75 TOT: 86
How are the benefits at SmileDirectClub for employees in Sales?
SmileDirectClub's Sales team rates their overall benefits an A and most of them think the perks are Neutral. 84% of SmileDirectClub employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 10-15 days of paid vacation, and most of them believe the cash value of their benefits is $500 -$1000/mo.
How's career growth and advancement at SmileDirectClub?
72% of the same employees also feel like SmileDirectClub is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at SmileDirectClub.
How are the managers in the Sales department at SmileDirectClub?
SmileDirectClub's Sales team rates their manager an A+ or 82/100 and the majority believe their manager truly cares about them as a person. The sales team (63%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the IT department at SmileDirectClub?
SmileDirectClub's IT team rates their manager an A+ or 94/100 and the majority believe their manager truly cares about them as a person. The it team (100%) also feels pretty comfortable providing negative feedback directly to their boss.
How are the managers in the Marketing department at SmileDirectClub?
SmileDirectClub's Marketing team rates their manager an A+ or 88/100 and the majority believe their manager truly cares about them as a person. The marketing team (75%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at SmileDirectClub?
SmileDirectClub employees rates their pay and overall compensation an A- or 78/100. 85% of employees believe they are paid fairly and 66% of employees get raises every year.
Curious about what work's like at SmileDirectClub?
Anonymously Ask SmileDirectClub Employees Any Question
Should I work at SmileDirectClub?
75% of SmileDirectClub employees would encourage their friends to become coworkers, whereas 11% are neutral and 14% would not recommend working at SmileDirectClub to their friends.
| 75% | Promoters |
|---|---|
| 11% | Passive |
| 14% | Detractors |