Smith's Food and Drug Culture | Comparably
A leading regional supermarket chain operating in the Southwest, read more
EMPLOYEE
PARTICIPANTS
186
TOTAL
RATINGS
1787

Smith's Food and Drug Company Culture

Smith's Food and Drug Culture

This score is derived from employee ratings & reviews
2.3/5
Smith's Food and Drug's Overall Culture is rated F

Top Rated Culture Dimensions

Smith's Food and Drug CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Larry Smith Smith's Food and Drug's CEO
Larry Smith
50 /100

Diversity at Smith's Food and Drug

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Smith's Food and Drug have rated Retention, Environment, and Compensation as the highest categories they have scored

Women at Smith's Food and Drug

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at Smith's Food and Drug have rated Environment, Perks And Benefits, and Compensation as the highest categories they have scored

Smith's Food and Drug eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-52

Smith's Food and Drug employees are -52% more likely to recommend Smith's Food and Drug as a great place to work

15%Promoters
18%Passives
67%Detractors

Working at Smith's Food and Drug

Working at Smith's Food and Drug is rated below average by 186 employees, across various culture dimensions. Smith's Food and Drug employees rate Professional Development highest among all categories, and think that Work Culture and Team have the most room for improvement, putting Smith's Food and Drug’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Salt Lake City. See below in detail how working at Smith's Food and Drug was rated by employees.

Overall Company Culture at Smith's Food and Drug

F

Overall Company Culture at Smith's Food and Drug is rated F

Last updated 4 days ago

Bottom
5%

Smith's Food and Drug ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 186 Employees

View Results
0
20
40
60
80
100
Customer Support
59
Customer Support59
Sales
57
Sales57
Customer Success
48
Customer Success48
Operations
41
Operations41

Smith's Food and Drug Employee Reviews

Out of 187 Smith's Food and Drug employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Smith's Food and Drug improve their work culture.

59%
41%
Positive Reviews59%
Constructive Feedback41%

Positive Reviews From Smith's Food and Drug Employees

  • What makes you most happy at work?
    Going home at the wnd of the dae
  • What is most positive about the culture and environment at your company?
    The show managers put on for customers
  • What did you like most about the interview process?
    That every level of store support were there and gave me an honest assessment of how the position would be

Constructive Feedback From Smith's Food and Drug Employees

  • What would you improve about your company's interview process?
    Having an actual interview, not just hiring whoever they like or don't like. Hiring is based on what the person has experience in, and not hiring someone for a manager who has had zero experience as one or even in a retail workplace.
  • What do your coworkers need to improve and how could you work together better?
    Work ethic, respect, responsibility. This is not high school and must not be treated as a hang-out session. I don't think there is any way to work together better.
  • What does the leadership team need to get better at?
    Being involved with the team and there when they are needed, not off wandering or sitting in the office on their phone. Not acting like it's not their job to handle an issue that comes up. Treat everyone with respect, not just those of family or those in the inner circle.

Smith's Food and Drug Company Information

Smith's Food and Drug Company Overview

A leading regional supermarket chain operating in the Southwest,

Smith's Food and Drug Mission, Vision & Values

Smith's Food and Drug Mission & Values

We’re on a mission to end hunger in the communities we call home and eliminate waste across our company by 2025.

HeadquarterSalt Lake City, UT
United States of America
Websitesmithsfoodanddrug.com
Founding Date1948

Smith's Food and Drug Competitors

Smith's Food and Drug competitors include Quality Food Centers, Ralphs, Albertsons Companies, and Fred Meyer. Smith's Food and Drug ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Smith's Food and Drug compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Quality Food Centers' Logo
    Quality Food Centers
    3.7/5
  2. #2
    Ralphs' Logo
    Ralphs
    2.8/5
  3. #3
    Albertsons Companies' Logo
    Albertsons Companies
    2.8/5
  4. #4
    Fred Meyer's Logo
    Fred Meyer
    2.8/5
  5. #5
    Smith's Food and Drug's Logo
    Smith's Food and Drug
    2.3/5
  • Culture Video

Smith's Food and Drug Employees

186 employees at Smith's Food and Drug have reviewed Smith's Food and Drug across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.

Overall, the 186 Smith's Food and Drug employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Smith's Food and Drug are mostly dissatisfied with their total compensation at Smith's Food and Drug, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Smith's Food and Drug are mostly dissatisfied with their team. 186 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Smith's Food and Drug are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Smith's Food and Drug believe the environment at Smith's Food and Drug is negative. Most Participants believe the pace of work at Smith's Food and Drug is extremely fast. About 77% of the employees at Smith's Food and Drug work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Smith's Food and Drug are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Smith's Food and Drug employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Smith's Food and Drug report the work pace is extremely fast
Work Pace
A Day in the Life
57% of Smith's Food and Drug employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Smith's Food and Drug employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
72% of Smith's Food and Drug employees call their work environment negative
Environment

Joining Smith's Food and Drug - Employee Onboarding

The prevailing opinion from employees about joining Smith's Food and Drug is that the company was somewhat prepared on their first day. Smith's Food and Drug employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Smith's Food and Drug KPIs and OKRs

Employees’ understanding of Smith's Food and Drug's KPIs and OKRs is essential for its success. Out of 3 Smith's Food and Drug employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Smith's Food and Drug CEO & Leadership

Smith's Food and Drug CEO - Larry Smith

Larry Smith Smith's Food and Drug's CEO
50 /100

Larry’s approval rate is lower compared to CEOs at similar sized companies, putting Larry in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Salt Lake City. Larry Smith’s employees rank Smith's Food and Drug in the Top 20% for Professional Development, in the Bottom 25% for Environment, and in the Bottom 20% for Compensation. Smith is generally unpopular with Smith's Food and Drug employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the Operations department and employees with Over 10 Years experience. However, employees with 1 to 3 Years experience have a slightly more favorable view of the CEO. When compared to Smith's Food and Drug’s competitors, Larry Smith ranks below both Fred Meyer CEO Joe Grieshaber and Albertsons Companies CEO Vivek Sankaran.

Smith's Food and Drug Leadership

The Smith's Food and Drug Executive Team is rated a “F” and led by CEO Larry Smith, Vice President Operations Rick Heffner, and Managing Director Saniya Jones

  • Larry Smith  CEO / President

    Larry Smith CEO / President

    Larry Smith serves as the CEO / President of Smith's Food and Drug.

  • Rick Heffner Vice President Operations

    Rick Heffner serves as the Vice President Operations of Smith's Food & Drug Centers. Rick started at Smith's Food & Drug... read more

  • Saniya Jones Managing Director

    Saniya Jones serves as the Managing Director of Smith's Food and Drug.

  • Colleen Juergensen Vice President

    Colleen Juergensen serves as the Vice President of Smith's Food and Drug.

  • Tricia Wesley-Holmes Managing Director

    Tricia Wesley-Holmes serves as the Managing Director of Smith's Food & Drug Centers. Tricia started at Smith's Food &... read more

  • Abigail Hancock Head Bookkeeper

    Abigail Hancock serves as the Head Bookkeeper of Smith's Food & Drug Centers. Abigail currently resides in the Reno,... read more

  • Gary Boyd Vice President of Finance & Controller

    Gary Boyd serves as the Vice President of Finance & Controller of Smith's Food & Drug Centers. Gary currently resides in... read more

  • Zane Day Vice President Sale and Merchandising

    Zane Day serves as the Vice President Sale and Merchandising of Smith's Food & Drug Centers. Zane currently resides in... read more

  • Kenny Kimball VP of merch

    Kenny Kimball serves as the VP of merch of Smith's Food & Drug Centers. Kenny currently resides in the Greater Salt Lake... read more

Smith's Food and Drug Salaries

How much does Smith's Food and Drug pay?

How much do people at Smith's Food and Drug get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Smith's Food and Drug is $127,316, or $61 per hour, while the estimated median salary is $119,969, or $57 per hour.

At Smith's Food and Drug, the highest paid job is a Director of Sales at $226,690 annually and the lowest is a Desktop Support at $34,826 annually. Average Smith's Food and Drug salaries by department include: Business Development at $137,084, Sales at $176,495, Customer Support at $56,418, and Marketing at $124,691. Half of Smith's Food and Drug salaries are above $119,969.

92 employees at Smith's Food and Drug rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 268 ratings) while 87 employees at Smith's Food and Drug rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 89 ratings).

Last updated a month ago.

1st Percentile
$59k
$59k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$179k
$179k50th Percentile
67th Percentile
$236k
$236k67th Percentile
83rd Percentile
$265k
$265k83rd Percentile
100th Percentile
$301k
$301k100th Percentile
$127,316*
Average Compensation
$119,969*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Smith's Food and Drug Salaries by Department

Explore Smith's Food and Drug Salaries

Diversity & Inclusion at Smith's Food and Drug

Diverse employees at Smith's Food and Drug score the company 50/100 across various culture categories, placing Smith's Food and Drug in the Bottom 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Smith's Food and Drug across various culture dimensions.

Ranked Culture the Highest

Women 60/100
Department - Sales
Men 78/100
Department - Customer Support
Diverse Employees 59/100
Department - Sales

Ranked Culture the Lowest

Women 38/100
Department - Customer Support
Men 48/100
Department - Sales
Diverse Employees 52/100
Department - Customer Success

Smith's Food and Drug Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Smith's Food and Drug PTO

Smith's Food and Drug's PTO and Vacation policy typically gives 0-10 days off a year. Smith's Food and Drug's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time100%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Smith's Food and Drug Careers

Smith's Food and Drug Jobs

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Let Smith's Food and Drug Know You Want To Work There

Overview of Candidates Interested in Smith's Food and Drug on Comparably

Candidates By Department

All Industries
50%
Operations
25%
Customer Support
25%

Candidates By Location

Salt Lake City
100%

Frequently Asked Questions regarding Smith's Food and Drug

Who is the CEO of Smith's Food and Drug?

Smith's Food and Drug CEO is Larry Smith, their score by employees is 50

What is Smith's Food and Drug eNPS?

The eNPS for Smith's Food and Drug is -52

What is the salary for Sales Engineer in Smith's Food and Drug?

Sales Engineer average salary in the US is 93k

What are the salaries in the Business Development in Smith's Food and Drug?

The average salaries for Business Development in Smith's Food and Drug is 137k

Who are Smith's Food and Drug competitors?

Smith's Food and Drug main competitors are Quality Food Centers, Ralphs, Albertsons Companies, Fred Meyer

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