85
out of 100
Specsavers Claimed Company
At Specsavers, our purpose is simple: to change lives through better sight and hearing.
For the last 42 years, we’ve remained a proudly family-run business, working in partnership with our store Partners and colleagues to deliver high-quality, accessible optometry, audiology, and healthcare services. This unique partnership model allows us to combine clinical expertise with local care, ensuring the best outcomes for our customers.
Today, Specsavers operates across the UK, Ireland, the Netherlands, the Nordics, Australia, New Zealand, and Canada. With a global team of more than 45,000 people, we support over 2,800 optical, audiology, domiciliary, and ophthalmology businesses, alongside our support offices and supply chain network.
Together, we’re committed to making expert care more affordable, more accessible, and more impactful for communities around the world. read more
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Specsavers Competitors
Specsavers competitors include Vision Express and Boots Opticians. Specsavers ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Specsavers compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
1st
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
1st
Customer Service
1st
See Specsavers Culture vs Competitors:
- 1stSpecsavers68 / 100
CEO Ratings Comparison
Specsavers' CEO Score Ranks 2nd
49 Employees at Specsavers rate a 72 out of 100, which ranks them 2nd below Vision Express' CEO,. Last rating was 18 days ago.
- 1st
Vision Express4 Employees at Vision Express rate a 85 out of 100, which ranks them 1st out of Specsavers' competitors. Last rating was months ago.
- 3rdBoots Opticians58out of 100
5 Employees at Boots Opticians rate a 58 out of 100, which ranks them 3rd out of Specsavers' competitors. Last rating was months ago.
Product Quality Score Comparison
Specsavers Ranks 2nd in Product Quality Score
47 Customers rate Specsavers' Product Quality Score a 3.7/5, which ranks it 2nd against its competitors, below Vision Express.
NPS Comparison
Specsavers Ranks 3rd in Net Promoter Score
62 Customers rate Specsavers' Net Promoter Score a 23, which ranks it 3rd against its competitors, below Vision Express. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Specsavers to a friend?”.
Pricing Score Comparison
Specsavers Ranks 1st in Pricing Score
45 Customers rate Specsavers' Pricing Score a 3.7/5, which ranks it 1st against its competitors.
Customer Service Comparison
Specsavers Ranks 1st in Customer Service
45 Customers rate Specsavers' Customer Service a 3.6/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Specsavers Ranks 1st in Overall Culture Score
71 Employees rate Specsavers' Overall Culture a 68/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Specsavers Ranks 2nd in Employee Net Promoter Score
55 Employees rate Specsavers' Employee Net Promoter Score a 11, which ranks it 2nd against its competitors, below Vision Express. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Specsavers to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Specsavers
Anonymously rate my experience at SpecsaversDiversity Score Comparison
Specsavers Ranks 1st in Diversity Score
4 Employees rate Specsavers' Diversity Score a 75/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Specsavers.
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