St. Luke's Hospital Employee Reviews
Out of 103 St. Luke's Hospital employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping St. Luke's Hospital improve their work culture. The Admin team, with 100% positive reviews, reports the best experience at St. Luke's Hospital compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 26% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Admin Dept
What do you like best about the leadership team?
My leadership team is understanding and fair.
They are a caring and thoughtful group.
Review from Admin Dept
We get the job done efficiently and swiftly. They always give positive feedback in areas that could use improvement. theyre always uplifting and make work enjoyable
Review from Admin Dept
fast responses on issues needed fixed
Review from Operations Dept
The are supportive and honest. They are always willing to assist whenever needed. They have the perfect balance of strict with compassion.
Review from Operations Dept
What does the leadership team need to get better at?
Listen to the actual workers not the leaders because they will make everything seem to be smooth. Look at the data. For example - employee turnover rates. Question why new hires are leaving before one year is over. The culture in Pharmacy is toxic. Only lazy people are given attention and recognitio
Need to keep things professional at work and not take sides.
Treating all the co workers the same and be more strict on certain things
Being better at communicating and taking care of employees over profits.
Review from Operations Dept
Spending, protocols, continuity of practice
Review from Customer Support Dept
What is the best part about your compensation package?
Paid well benefits very good.
I like having health benefits and free flu shots.
Review from Admin Dept
The different cost options and packages
Review from Customer Support Dept
My copay is the best part of my compensation package
Review from Admin Dept
Earned time off, paid holidays, weekend premium.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Paid lunch, comparable pay to other hospitals, paid holidays since we are open 365 days a year, paid for BSN degree...we sacrifice our weekends, holidays, often times lunch because we are busy. Just want our sacrifice to be appreciated.
Review from Customer Support Dept
work very hard, need more compensation
Review from Operations Dept
What are some of the best things about your team?
They are friendly and funny.
Review from Admin Dept
They are very friendly and welcoming
Review from Customer Support Dept
We are like a family..everyone is positive, everyone pulls their weight, and if someone is struggling...its like second nature that one of us steps in and helps
Review from Admin Dept
Great group and very helpful
Review from Admin Dept
We work together very well.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Please remember you willingly came to work. Be positive about being at work and do your best. When things go wrong make the best of the situation. Don't go blaming everybody around you and complaining. Leaders stop encouraging the blame game. It is really tiring.
Co workers are friends with manager. Manager is uneducated and doesn't know how to handle co-workers
More flexibility, reliability, less gossip...again people work better when they feel appreciated and valued.
Review from Customer Support Dept
less meetings and shorter in time
Review from Operations Dept
What is most positive about the culture and environment at your company?
There are caring nurses everywhere!
Review from Admin Dept
There is a variety of different ethnic backgrounds and everyone gets along
Review from Customer Support Dept
The positive energy that all the staff, and patients bring
Review from Admin Dept
The communicating between coworkers and staff.
Review from Operations Dept
Everyone is positive about the reason we are there.
Review from Operations Dept
What needs to change to make the company culture better?
Respect every employee despite their rank in the company. Train, educate and equip employees with the tools needed to do their job safely. Ensure there is adequate number of employees per shift to prevent burn out. Encourage employees to use their PTO to rest. Recognize those that go above and beyon
Stop letting employees take charge and treating other employees horrible. And manager is her best friend so she does what she wants. And HR was a joke!!
Better management, opportunities for self betterment like a clinical ladder, more value on employees work, honesty in patient care, and consistent policy among facilities
Review from Customer Support Dept
better pay and hours for us
Review from Operations Dept
What did you like most about the interview process?
Probing questions and multiple interviewers
They were proficient and on time. Did not waste my time.
Review from Admin Dept
that i didnt feel like i was in an interview.
Review from Admin Dept
The friendliness of the interviewers.
Review from Operations Dept
Meeting the manager and other members of the pharmacy team.
Review from Operations Dept
What would you improve about your company's interview process?
The interviewers should try to focus less on the persons interview skills and tune in to who the person is. Consider the targeted culture of your department and hire people who align with that target. Most of those good at interviewing are actors. Their work ethic is non existent
Giving people a chance to prove their potential
Better organized and better questions
Review from Customer Support Dept
What makes you most happy at work?
I like to accomplish things and be busy.
Review from Admin Dept
It's fun, quiet and nice coworkers
Review from Customer Support Dept
knowing that im going to help others
Review from Admin Dept
Taking care of people and making them feel better.
Review from Operations Dept
That I play an important role in patient care.
Review from Operations Dept
What's going wrong and how can it be improved?
Constant stress, unknown in the work day, holes in the schedule. We are run by management who says yes to all prospective clients regardless of our capability or training. Better decision making especially in upper management. More involvement in rule making by those who work In patient care.
Review from Customer Support Dept
What would you most like to see improved at your company?
people oriented upper management