Steve Madden Competitors | Comparably
"Steve Madden designs, sources, markets, and sells fashion-forward name brand and private label footwear for women, men, and children." read more
EMPLOYEE
PARTICIPANTS
131
TOTAL
RATINGS
872

Steve Madden Competitors

Steve Madden competitors include Cato Corporation , Nordstrom, Macy's, Stitch Fix and Everlane. Steve Madden ranks 2nd in Customer Net Promoter Score on Comparably vs its competitors. See below how Steve Madden compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
5th
Gender Rank
6th
Diversity Rank
4th
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
3rd

See Steve Madden Culture vs Competitors:

Steve Madden Competitors
RankCompanyScore
1Cato Corporation 68
2Nordstrom66
3Macy's62
4Stitch Fix62
5Everlane60
6Steve Madden53

Steve Madden Competitors at a Glance

Product Quality Score Comparison

Steve Madden Ranks 3rd in Product Quality Score

192 Customers rate Steve Madden's Product Quality Score a 3.8/5, which ranks it 3rd against its competitors, below Nordstrom.

  1. 1st
    Stitch Fix
    3.9 / 5
  2. 2nd
    Nordstrom
    3.8 / 5
  3. 3rd
    Steve Madden
    3.8 / 5
  4. 4th
    Everlane
    3.7 / 5
  5. 5th
    Cato Corporation
    3.4 / 5
  6. 6th
    Macy's
    3.1 / 5
Product Quality Score Comparison
RankCompany Score
1Stitch Fix78
2Nordstrom77
3Steve Madden76
4Everlane75
5Cato Corporation 69
6Macy's63
NPS Comparison

Steve Madden Ranks 2nd in Net Promoter Score

270 Customers rate Steve Madden's Net Promoter Score a 19, which ranks it 2nd against its competitors, below Nordstrom. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Steve Madden to a friend?”.

  1. 1st
    Nordstrom
    20
  2. 2nd
    Steve Madden
    19
  3. 3rd
    Stitch Fix
    16
  4. 4th
    Everlane
    12
  5. 5th
    Cato Corporation
    4
  6. 6th
    Macy's
    -11
NPS Comparison
RankCompany Score
1Nordstrom20
2Steve Madden19
3Stitch Fix16
4Everlane12
5Cato Corporation 4
6Macy's-11
Pricing Score Comparison

Steve Madden Ranks 2nd in Pricing Score

165 Customers rate Steve Madden's Pricing Score a 3.6/5, which ranks it 2nd against its competitors, below Nordstrom.

  1. 1st
    Nordstrom
    3.6 / 5
  2. 2nd
    TIED
    Steve Madden
    3.6 / 5
  3. 2nd
    TIED
    Stitch Fix
    3.6 / 5
  4. 4th
    Everlane
    3.6 / 5
  5. 5th
    Cato Corporation
    3.4 / 5
  6. 6th
    Macy's
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1Nordstrom73
2Steve Madden72
2Stitch Fix72
4Everlane72
5Cato Corporation 68
6Macy's62
Customer Service Comparison

Steve Madden Ranks 3rd in Customer Service

152 Customers rate Steve Madden's Customer Service a 3.6/5, which ranks it 3rd against its competitors, below Nordstrom.

  1. 1st
    Stitch Fix
    3.9 / 5
  2. 2nd
    Nordstrom
    3.7 / 5
  3. 3rd
    Steve Madden
    3.6 / 5
  4. 4th
    Everlane
    3.6 / 5
  5. 5th
    Cato Corporation
    3.6 / 5
  6. 6th
    Macy's
    2.9 / 5
Customer Service Comparison
RankCompany Score
1Stitch Fix78
2Nordstrom74
3Steve Madden73
4Everlane72
5Cato Corporation 72
6Macy's58
Overall Culture Score Comparison

Steve Madden Ranks 6th in Overall Culture Score

131 Employees rate Steve Madden's Overall Culture a 53/100, which ranks it 6th against its competitors, below Everlane. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Cato Corporation
    68 / 100
  2. 2nd
    Nordstrom
    66 / 100
  3. 3rd
    Macy's
    62 / 100
  4. 4th
    Stitch Fix
    62 / 100
  5. 5th
    Everlane
    60 / 100
  6. 6th
    Steve Madden
    53 / 100
Overall Culture Score Comparison
RankCompany Score
1Cato Corporation 68
2Nordstrom66
3Macy's62
4Stitch Fix62
5Everlane60
6Steve Madden53
eNPS Comparison

Steve Madden Ranks 5th in Employee Net Promoter Score

106 Employees rate Steve Madden's Employee Net Promoter Score a -36, which ranks it 5th against its competitors, below Stitch Fix. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Steve Madden to a friend?”.

  1. 1st
    Nordstrom
    -5
  2. 2nd
    Cato Corporation
    -7
  3. 3rd
    Macy's
    -19
  4. 4th
    Stitch Fix
    -20
  5. 5th
    Steve Madden
    -36
  6. 6th
    Everlane
    -48
eNPS Comparison
RankCompany eNPS
1Nordstrom-5
2Cato Corporation -7
3Macy's-19
4Stitch Fix-20
5Steve Madden-36
6Everlane-48
Gender Score Comparison

Steve Madden Ranks 6th in Gender Score

15 Employees rate Steve Madden's Gender Score a 62/100, which ranks it 6th against its competitors, below Macy's. The Gender Score tracks how positively women rate their experience at Steve Madden.

  1. 1st
    Cato Corporation
    70 / 100
  2. 2nd
    Nordstrom
    69 / 100
  3. 3rd
    Everlane
    66 / 100
  4. 4th
    Stitch Fix
    64 / 100
  5. 5th
    Macy's
    63 / 100
  6. 6th
    Steve Madden
    62 / 100
Gender Score Comparison
RankCompany Score
1Cato Corporation 70
2Nordstrom69
3Everlane66
4Stitch Fix64
5Macy's63
6Steve Madden62
Diversity Score Comparison

Steve Madden Ranks 4th in Diversity Score

16 Employees rate Steve Madden's Diversity Score a 61/100, which ranks it 4th against its competitors, below Macy's. The Diversity Score tracks how positively diverse employees rate their experience at Steve Madden.

  1. 1st
    Cato Corporation
    74 / 100
  2. 2nd
    Nordstrom
    69 / 100
  3. 3rd
    Macy's
    61 / 100
  4. 4th
    Steve Madden
    61 / 100
  5. 5th
    Stitch Fix
    58 / 100
Diversity Score Comparison
RankCompany Score
1Cato Corporation 74
2Nordstrom69
3Macy's61
4Steve Madden61
5Stitch Fix58

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