Subway Employee Reviews
Out of 3385 Subway employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Subway improve their work culture. The Business Development team, with 67% positive reviews, reports the best experience at Subway compared to all other departments at the company. The Legal team offered the most constructive feedback, with 67% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 21 days ago
What do you like best about the leadership team?
Well i am the leadership team so fabulous
Posted 21 days ago
Sometimes they help me out with leave time since I can't walk well.
honesty punctuality and hard working and happiness
Review from Sales Dept
the best leadership honesty and punctuality all over team
Team work and good opportunity in future
What does the leadership team need to get better at?
Everything!! communication the gossiping in the drama needs to stop!!
EVERYWHERE leadership is full of themselves
Communication and respect of it's employees
Everything needs to be improved. From the top down. Why cant an employee speak to someone directly and only customers can submit complaints
Being a team everyone that works there is family and best friends store side and subway and they are all stealing food out the cooler and taking up for each other
What is the best part about your compensation package?
Im getting paid very well
Don't have the compensation package
Review from Sales Dept
I get paid very well there
Getting health care benfits mainly
Never got anything but i fo got a wage
Why do you feel undervalued and what would make you feel better about your compensation?
Hourly is not fair for a restaurant manager. You cannot fire us for talking to sandwich artists and telling them to get off their smartphones and stop texting in front of customers
Posted 21 days ago
I feel like I need more hours and more pay because I have more experience than everybody. I’ve gotten less hours just because of what others feel about m
Because the store manager has been taking my tips and I have text she says she does and that she turns them into corporate which by law in the state of Ms that's considered wage theft
Just wanted to be treated with some respect it isn't hard. My toddler can do it. Made me feel less than because I was the most recent hire yet the only one that actually worked when I came in. I want my missed day that I should've had if it wasn't for some stupid beef with dearest manager.
Higher pay, any benefits. Any help for overtime/weekend. Literally anything.
What are some of the best things about your team?
We all claim to want better for the store
The other employees on my level were super cool and mostly nice and helpful.
my work it's my part of my life
Review from Sales Dept
all team working honesty and punctuality and happiness
my coworkers have my back and a fun but management is horribel
What do your coworkers need to improve and how could you work together better?
Everything , they need to stop gossiping
Payroll should not be something the manager picks and chooses to do for certain people. i closed the restaurant 6 to 7 days a week at some point, getting above overtime. but didn’t receive my cut of credit card tips on my paychecks. now i’m unable to file my ta
To do their job and not leave it for one person.
Review from Sales Dept
We are forced to work one person per shift most of the time. Even on busy season. The manager pockets the profits that she saved.
communication, speed, accuracy, and reliability.
Review from Sales Dept
What is most positive about the culture and environment at your company?
The customers coming in. Ive had several to say they stipped coming to that particular subway because of service but now theyre returning
The fact that you can watch the employees make your food from fresh ingredients
The owners trust and empowerment.
Review from Customer Support Dept
The kids that work there are great. The adults need to take tips. And not from our jar.
There really isn't anything positive.
What needs to change to make the company culture better?
Everything they need to stop the gossiping and running their mouth and spreading rumors
Needs a new manager becayse the one now is corrupt
Review from Sales Dept
Embrace people from other backgrounds instead of just mexican.
Different management, better training for staff.
They need to get rid of Herbert
What did you like most about the interview process?
How quick and easy it was
One on one or the face to face.
Review from Customer Support Dept
I like your company HR department
Review from Sales Dept
Clear questions on my availability.
They took the time to get to know me personally. They took an interest in me, but after i started working there, it's like it all flew out the window.
What would you improve about your company's interview process?
It was easy because I never received an interview. I took the Subway University test in one day and was making sandwiches the next... Closing the store by the end of the week by myself. Again it reflects on poor management.
Actually keep there word after hiring you
Not much on this part they do a normal job for interviews
Review from Sales Dept
Actually interview people instead of hiring whoever walks through the door
A liar and not very honest about how the way they run their business
What makes you most happy at work?
Seeing the customers smile at me
Every once in a while, there is a nice customer who makes me happy.
I was a part of a great team.
Review from Customer Support Dept
honesty and punctuality my team and happiness
Review from Sales Dept
Only for my duty first
What's going wrong and how can it be improved?
The company is too focused on shareholder outcomes to be concerned with their customers
We are in desperate need of new manager
Cleaning the customer service the management
The managers are married and abuse the power carolyn fires people by putting in complaints that arent real and the owner refuses to act on it
Nothing just don't want to be there
What do you like best about your company?
The customers relationships and product knowledge and satisfaction I am able to give.
I have a great boss
Review from Operations Dept
It's a easy job to do.
the food sanwiches and the soup
Review from Sales Dept
everyone I work with is amazing
What would you most like to see improved at your company?
Honestly I don’t work there any longer but they corporate should be insight more and all chains should be trained uniform
I would just like to make more
Review from Operations Dept
management hours customer service salary organization
Review from Sales Dept
I would like to see subway expand it food.
increase my pay or provide more time off and earn more