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Subway Company Culture
Subway Culture
This score is derived from employee ratings & reviews2.5/5
Subway's Overall Culture is rated D-
Top Rated Culture Dimensions
Environment
C+Professional Development
CGender
D+Office Culture
D+Diversity
DSubway CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
John Chidsey
51 /100
See More
Diversity at Subway
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Subway have rated Environment, Work Culture, and Professional Development as the highest categories they have scored
Women at Subway
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at Subway have rated Environment, Work Culture, and Outlook as the highest categories they have scored
Subway eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Recommend to a Friend?
-49
Subway employees are -49% more likely to recommend Subway as a great place to work
| 19% | Promoters |
|---|---|
| 13% | Passives |
| 68% | Detractors |
Working at Subway
Working at Subway is rated below average by 3126 employees, across various culture dimensions. Subway employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Subway’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in New York. See below in detail how working at Subway was rated by employees.
Overall Company Culture at Subway
D-
Overall Company Culture at Subway is rated D-
Last updated 4 days ago
Bottom
10%
Subway ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Subway Employee Reviews
Out of 3367 Subway employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Subway improve their work culture.
| Positive Reviews | 54% |
|---|---|
| Constructive Feedback | 46% |
Positive Reviews From Subway Employees
- What makes you most happy at work?Seeing the customers smile at me
- What is the best part about your compensation package?Im getting paid very well
- What is the best part about your compensation package?Don't have the compensation package
Constructive Feedback From Subway Employees
- What do your coworkers need to improve and how could you work together better?To do their job and not leave it for one person.
- What does the leadership team need to get better at?Being fair and hold EVERYONE accountable for thing that are not being done.
- What does the leadership team need to get better at?They also tell me that I need to lie To the health inspector about how many pieces of meat we put on our sandwich, our store is filthy because nobody else cleans on their shift and my manager doesn't even follow the Washington state dishwashing protocols, constantly Cooking food and dirty dishes
Subway Company Information
Subway Company Overview
SUBWAY is an American fast food restaurant franchise that primarily sells submarine sandwiches (subs) and salads.
Subway was founded in 1965 and its current CEO is John Chidsey. Since its inception 61 years ago, Subway has grown to 10001 employees.
Subway Mission, Vision & Values
Subway Mission & Values
The SUBWAY® system is committed to providing a wide range of great tasting, healthier food choices while reducing our environmental footprint and creating a positive influence in the communities we serve around the world.
Subway Vision Statement
Be the #1 Quick Service Restaurant (QSR) franchise in the world, while delivering fresh, delicious sandwiches and an exceptional experience.
| Headquarter | 325 Sub Way Milford, CT 06461 United States of America |
|---|---|
| Website | www.subway.com |
| Founding Date | 1965 |
| Tel | +1-415-759-1074 |
| Company Status | Private |
| Jobs | www.subway.com/en-in/careers |
| Social Sites |
Subway Competitors
Subway competitors include Chipotle, Starbucks, Domino's Pizza, and Jimmy John's. Subway ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Subway compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Subway Employees
Subway has 10001 employees. 3126 employees at Subway have reviewed Subway across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 4 days ago.
Overall, the 3126 Subway employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Subway are mostly dissatisfied with their total compensation at Subway, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Subway are mostly dissatisfied with their team. 3126 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Subway are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Subway believe the environment at Subway is positive. Most Participants believe the pace of work at Subway is comfortably fast. About 81% of the employees at Subway work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Subway are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Subway employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Subway report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Subway have 0 meetings
Meetings
A Day in the Life
63% of Subway employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Subway employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
47% of Subway employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Subway employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
53% of Subway employees call their work environment negative
Environment
Joining Subway - Employee Onboarding
The prevailing opinion from employees about joining Subway is that the company was unprepared on their first day. Subway employees concluded that their overall onboarding experience was positive. 64% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Subway KPIs and OKRs
At Subway 35% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Subway's KPIs and OKRs is essential for its success. Out of 63 Subway employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 28 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Press for Subway
Featured Articles
Subway CEO & Leadership
Subway CEO - John Chidsey
51 /100
Subway’s CEO John Chidsey started in this role in 2019. John’s approval rate is lower compared to CEOs at similar sized companies, putting John in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in New York. John Chidsey’s employees rank Subway in the Top 50% for Environment, in the Bottom 45% for Professional Development, and in the Bottom 25% for Office Culture. Chidsey is generally unpopular with Subway employees, but ranks especially low with employees in the Legal department, and by Non-Binary employees and employees in the Engineering department. However, employees in the Design department have a slightly more favorable view of the CEO. When compared to Subway’s competitors, John Chidsey ranks below Jimmy John's CEO James North.
Subway Leadership
The Subway Executive Team is rated a “D-” and led by CEO John Chidsey, Cfo Pedro Arazoza, and CFO Joe Connolly
John Chidsey CEO / President
John Chidsey serves as the CEO / President of Subway.
Pedro Arazoza Cfo
Pedro Arazoza serves as the Cfo of Subway.
Joe Connolly CFO
Joe Connolly serves as the CFO of Subway.
Cindy Eadie Executive Vice President
Cindy Eadie serves as the Executive Vice President of Subway. Cindy started at Subway in Aug of 2010. Cindy currently... read more
Michele DiNello Vice President Public Relations,Communications and Events
Michele DiNello serves as the Vice President Public Relations,Communications and Events of Subway. Michele started at... read more
Amy Anderson Vice President, Analytics & Insights
Amy Anderson serves as the Vice President, Analytics & Insights of Subway. Amy started at Subway in Jul of 2017. Amy... read more
James Walker Vice President North America
James Walker serves as the Vice President North America of Subway. James started at Subway in Apr of 2018. James... read more
Sonja Tilki Vice President, Brand Voice
Sonja Tilki serves as the Vice President, Brand Voice of Subway.
carolyn hudgens Vice President of Operations
carolyn hudgens serves as the Vice President of Operations of Subway.
Subway Salaries
How much does Subway pay?
How much do people at Subway get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Subway is $123,393, or $59 per hour, while the estimated median salary is $121,637, or $58 per hour.
At Subway, the highest paid job is a Director of Sales at $234,991 annually and the lowest is a Sales Associate at $30,000 annually. Average Subway salaries by department include: Design at $98,717, Legal at $107,997, HR at $124,542, and Product at $160,002. Half of Subway salaries are above $121,637.
1572 employees at Subway rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 4732 ratings) while 1523 employees at Subway rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 1572 ratings).
Salaries contributed from Subway employees include job titles like Developer, Marketing Manager, Inventory, and Receptionist. Comparably data has a total of 8 salary records from Subway employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $55k | $55k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $121k | $121k | 33rd Percentile |
50th Percentile $171k | $171k | 50th Percentile |
67th Percentile $212k | $212k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $272k | $272k | 100th Percentile |
$123,393*
Average Compensation
$121,637*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Subway Salaries by City
Subway Salaries by Department
Diversity & Inclusion at Subway
Diverse employees at Subway score the company 57/100 across various culture categories, placing Subway in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Subway across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Subway Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Subway PTO
Subway's PTO and Vacation policy typically gives 0-10 days off a year with 62% of employees expected to be work free while out of office. Paid Time Off is Subway's 3rd most important benefit besides Healthcare when ranked by employees, with 16% of employees saying it is the most important benefit. Subway's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Subway Careers
Subway Jobs
No Recent Jobs found for Subway on Comparably
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Overview of Candidates Interested in Subway on Comparably
Candidates By Department
All Industries | 36% | |
|---|---|---|
IT | 9% | |
Operations | 9% | |
Marketing | 9% | |
Customer Support | 9% | |
Other | 27% |
Candidates By Location
New York City | 45% | |
|---|---|---|
Stamford | 9% | |
Wethersfield | 9% | |
Charlotte | 9% | |
Lindenhurst | 9% | |
Other | 18% |
Subway Internship Program
Acquiring a position in Subway's Internship Program is generally does not offer internships. Why intern at Subway? Employees are not so happy at Subway and rate their office perks as terrible. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Subway employees say they’re never bored at work. Additionally, 46% have developed close friendships with their co-workers.
How difficult is it to get an internship at Subway?
Customer Support
Sales
Very Difficult33%
Somewhat Difficult0%
Not Difficult33%
Difficult34%
Does Not Offer Internships0%
Answered by 3 Customer Support Interns
Very Difficult7%
Somewhat Difficult31%
Not Difficult31%
Difficult0%
Does Not Offer Internships31%
Answered by 13 Sales Interns
Frequently Asked Questions regarding Subway
What is Subway address?
Subway location is at 325 Sub Way
Who is the CEO of Subway?
Subway CEO is John Chidsey, their score by employees is 51
What is Subway eNPS?
The eNPS for Subway is -49
What is the salary for Sales Manager in Subway?
Sales Manager average salary in the US is 55k
What are the salaries in the Communications in Subway?
The average salaries for Communications in Subway is 272k
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