Subway Employee Reviews | Comparably
Subway Claimed Company
SUBWAY is an American fast food restaurant franchise that primarily sells submarine sandwiches (subs) and salads. read more
EMPLOYEE
PARTICIPANTS
3167
TOTAL
RATINGS
30512
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Subway Employee Reviews

Out of 3385 Subway employee reviews, 55% were positive. The remaining 45% were constructive reviews with the goal of helping Subway improve their work culture. The Business Development team, with 67% positive reviews, reports the best experience at Subway compared to all other departments at the company. The HR team offered the most constructive feedback, with 57% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Everything!! communication the gossiping in the drama needs to stop!!

EVERYWHERE leadership is full of themselves

Communication and respect of it's employees

Everything needs to be improved. From the top down. Why cant an employee speak to someone directly and only customers can submit complaints

Being a team everyone that works there is family and best friends store side and subway and they are all stealing food out the cooler and taking up for each other

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Hourly is not fair for a restaurant manager. You cannot fire us for talking to sandwich artists and telling them to get off their smartphones and stop texting in front of customers

Posted 24 days ago

I feel like I need more hours and more pay because I have more experience than everybody. I’ve gotten less hours just because of what others feel about m

Because the store manager has been taking my tips and I have text she says she does and that she turns them into corporate which by law in the state of Ms that's considered wage theft

Just wanted to be treated with some respect it isn't hard. My toddler can do it. Made me feel less than because I was the most recent hire yet the only one that actually worked when I came in. I want my missed day that I should've had if it wasn't for some stupid beef with dearest manager.

Higher pay, any benefits. Any help for overtime/weekend. Literally anything.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Everything , they need to stop gossiping

Payroll should not be something the manager picks and chooses to do for certain people. i closed the restaurant 6 to 7 days a week at some point, getting above overtime. but didn’t receive my cut of credit card tips on my paychecks. now i’m unable to file my ta

To do their job and not leave it for one person.

Review from Sales Dept

We are forced to work one person per shift most of the time. Even on busy season. The manager pockets the profits that she saved.

communication, speed, accuracy, and reliability.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Everything they need to stop the gossiping and running their mouth and spreading rumors

Needs a new manager becayse the one now is corrupt

Review from Sales Dept

Embrace people from other backgrounds instead of just mexican.

Different management, better training for staff.

They need to get rid of Herbert

What would you improve about your company's interview process?

Interviews Reviews

It was easy because I never received an interview. I took the Subway University test in one day and was making sandwiches the next... Closing the store by the end of the week by myself. Again it reflects on poor management.

Actually keep there word after hiring you

Not much on this part they do a normal job for interviews

Review from Sales Dept

Actually interview people instead of hiring whoever walks through the door

A liar and not very honest about how the way they run their business

What's going wrong and how can it be improved?

Outlook Reviews

The company is too focused on shareholder outcomes to be concerned with their customers

We are in desperate need of new manager

Cleaning the customer service the management

The managers are married and abuse the power carolyn fires people by putting in complaints that arent real and the owner refuses to act on it

Nothing just don't want to be there

What would you most like to see improved at your company?

Outlook Reviews

Honestly I don’t work there any longer but they corporate should be insight more and all chains should be trained uniform

I would just like to make more

Review from Operations Dept

management hours customer service salary organization

Review from Sales Dept

I would like to see subway expand it food.

increase my pay or provide more time off and earn more

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