Subway Employee Reviews
Out of 3367 Subway employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Subway improve their work culture. The Business Development team, with 67% positive reviews, reports the best experience at Subway compared to all other departments at the company. The HR team offered the most constructive feedback, with 59% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Being fair and hold EVERYONE accountable for thing that are not being done.
Review from Sales Dept
They also tell me that I need to lie To the health inspector about how many pieces of meat we put on our sandwich, our store is filthy because nobody else cleans on their shift and my manager doesn't even follow the Washington state dishwashing protocols, constantly Cooking food and dirty dishes
Teamwork and being kind and understanding and not throw a little child fit
Maybe don't make your manager the alcoholic on staff and don't take everything they say as honest cause it isn't. Also listen to your employees when they are telling you something isn't right.
I was trained for two days and on the third day expected to close the store by myself. What happened to training for 2 weeks like most? The store needs to be investigated and audited. I feel bad for the owners.
Why do you feel undervalued and what would make you feel better about your compensation?
Just wanted to be treated with some respect it isn't hard. My toddler can do it. Made me feel less than because I was the most recent hire yet the only one that actually worked when I came in. I want my missed day that I should've had if it wasn't for some stupid beef with dearest manager.
Higher pay, any benefits. Any help for overtime/weekend. Literally anything.
Compensation is satisfactory but benefits leave much to be desired.
If they fixed the issues
I have to assume the position of a manager and tell people to pick up the pace then the immature kids report me cause they feel as if I'm attacking them. They don't understand how a job works. The manager doesn't talk to me about issues so they just took my tomorrow shift from me
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
To do their job and not leave it for one person.
Review from Sales Dept
We are forced to work one person per shift most of the time. Even on busy season. The manager pockets the profits that she saved.
communication, speed, accuracy, and reliability.
Review from Sales Dept
Communication staying over till 2nd shift arrives
They treat work like school the have thin skin and can't take confrontation 3 employees have busted out crying next to me and 2 have had mental breakdowns it's like running a preschool and I'm one of the only one who cares to try and do something about it and better the store cause it's MY JOB
Review from Sales Dept
What needs to change to make the company culture better?
Needs a new manager becayse the one now is corrupt
Review from Sales Dept
Embrace people from other backgrounds instead of just mexican.
Different management, better training for staff.
They need to get rid of Herbert
The whole restaurant needs improvement
What would you improve about your company's interview process?
It was easy because I never received an interview. I took the Subway University test in one day and was making sandwiches the next... Closing the store by the end of the week by myself. Again it reflects on poor management.
Actually keep there word after hiring you
Not much on this part they do a normal job for interviews
Review from Sales Dept
Actually interview people instead of hiring whoever walks through the door
A liar and not very honest about how the way they run their business
What's going wrong and how can it be improved?
The company is too focused on shareholder outcomes to be concerned with their customers
We are in desperate need of new manager
Cleaning the customer service the management
The managers are married and abuse the power carolyn fires people by putting in complaints that arent real and the owner refuses to act on it
Nothing just don't want to be there
What would you most like to see improved at your company?
Honestly I don’t work there any longer but they corporate should be insight more and all chains should be trained uniform
I would just like to make more
Review from Operations Dept
management hours customer service salary organization
Review from Sales Dept
I would like to see subway expand it food.
increase my pay or provide more time off and earn more