SuperStaff Employee Reviews | Comparably
SuperStaff Claimed Company
SuperStaff was originally established in 2009 to provide exceptional support for our parent company, one of Fortune’s Best Companies to Work For in Health Care and Biopharma. Today, we provide that same level of service to enterprises of all kinds, everywhere. But because our parent company is still a client, we’re our own harshest critics. And that pushes us to be better, every day. If you are looking for a call center partner that understands what it’s like to grow a family-owned company into a thriving enterprise, look no further. read more
EMPLOYEE
PARTICIPANTS
507
TOTAL
RATINGS
7906
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SuperStaff Employee Reviews

Out of 1196 SuperStaff employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping SuperStaff improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at SuperStaff compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 5% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

BE KNOWLEDGEABLE AND NEED TO IMPROVE THE LEADERSHIP SKILL

give more room for employee to grow

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

hoping for an increase/higher compensation as the cost of living continues to rise

salary alignment with the local market

they need to give equal compensation to every employee not only to higher ups

Fair rate with both locations for the same client and same task is what we're waiting to be implemented at our account.

Low annual appraisal percentage .

What do your coworkers need to improve and how could you work together better?

Team Reviews

keep on doing what they are doing and we will be ok. because as of now, they are doing a great job!

What needs to change to make the company culture better?

Environment Reviews

Workplace. Compensation. Leadership. training a

Review from Customer Support Dept

for me personally non. Been very blessed and grateful to whatever i am getting from the company.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of SuperStaff yet.
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What's going wrong and how can it be improved?

Outlook Reviews

as of now can't think of anything.

they need to compensate us better

What would you most like to see improved at your company?

Outlook Reviews

Salary increase in the future I guess

Review from Customer Support Dept
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