Support.com Claimed Company
Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more
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Overworked and underpaid. Extensive training, but still felt like I was being thrown to the wolves on the first day out. Upper management stacks new duties on us daily with no training and throws us to the wolves.
What is most positive about the culture and environment at your company?
Everyone agrees that the environment isn't great.
What did you like most about the interview process?
Everyone was somewhat clear about what would happen.
What do you like best about the leadership team?
The immediate managers are empathetic with what we have to go through.
What do your coworkers need to improve and how could you work together better?
More actual team meetings, rather than meetings with random people and random managers.
What's going wrong and how can it be improved?
Overworked and underpaid. Upper management needs to work a day in our shoes.
Why do you feel undervalued and what would make you feel better about your compensation?
The higher-ups stack more duties on us with no training and no additional pay.
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