Support.com – The supervisors are not in alignment, and some are judgmental. | Comparably

Support.com – The supervisors are not in alignment, and some are judgmental.

Support.com Claimed Company
Support.com, Inc. is a leading provider of customer and tech support solutions and security software with a global network of home-based experts. read more
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649
HR or Marketing? Claim Your Free Employer Account

The supervisors are not in alignment, and some are judgmental.

What do your coworkers need to improve and how could you work together better?

More face to face interaction would be ideal.

What would you improve about your company's interview process?

Less time waiting would make for a better interview process.

What does the leadership team need to get better at?

Motivating workers and being consistent in the way they conduct business matters.

What's going wrong and how can it be improved?

There's just not enough motivation. Increasing pay and coherency in employee duties would help.

What is most positive about the culture and environment at your company?

They offer remote work, which allows for me to work in a more comfortable setting.

Why do you feel undervalued and what would make you feel better about your compensation?

It's hard work for minimum wage. The company is based out of California and they have a much higher minimum wage than the state I work remotely from. I hear conflicting things from managers and higher ups.

Other Employee Reviews for Support.com

What are some of the best things about your team?

Generally just cool people to talk to.

Team review from Customer Support Dept
What is most positive about the culture and environment at your company?

Working from home is great.

Environment review from Customer Support Dept
×
Rate your company