Syndigo Outlook Employee Reviews

Getting things fixed in the system and reporting that to the customer. Achieving a goal of delivering on a unique enhancement for our customers.

Review from Operations Dept

There are so many different pieces to the puzzle to solve which makes the job interesting and simulating to me.

Review from Operations Dept

My clients and the people I work with

Review from Customer Success Dept

My clients that I work with.

Review from Operations Dept

My coworkers make me the happiest. The collaboration makes this job 10x more enjoyable.

Review from Operations Dept

Product and Technology makes happy

Review from Engineering Dept

Helping others, learning more about the architecture of the platform.

Review from IT Dept

The people and team I work with.

Review from IT Dept

Leaning and Experiencing new things each day

Review from Engineering Dept

Get more time so that life is balanced

Review from IT Dept

Each day brings new challenges

Review from Engineering Dept

The kind of technical problems I encounter and solve are very interesting.

Review from Engineering Dept

Company culture is very good, they are focusing on work life balance

Review from Engineering Dept

Ability to make independent technical choices, if enough justification is there.

Review from Engineering Dept

I found 7 major factors that are: having a sense of purpose, feeling valued, the availability of wellness programs, feeling engaged, working in a collaborative environment, having flexibility, and being in positive workplace culture

Review from Engineering Dept

When I have clear concepts about the work I am working on.

Review from Engineering Dept

Delighting customers with technical solutions we manage

Review from Engineering Dept

The opportunity to prove myself!

Review from Operations Dept

sense of accomplishment. Ability to create something.

Review from Operations Dept

I feel like I am set up for success.

Review from Operations Dept

The structure in the company is unstable and taking care of labor hygiene is not enough. This can be improved by optimizing processes and better implementations.

Review from Operations Dept

I feel employees are stressed because of lack of resources and the. Employees are leaving the company and we are not able to backfill it. We have to reduce the pace at which we are going. Reduce no of features delivered in the monthly release.

Review from Engineering Dept

Employee's concers are least or none of the company's concerns and company's only concern is customer satisfaction

Review from Engineering Dept

Sales process doesn't work. There are data issues on a daily basis. We operate more waterfall than agile. We can't make the hard decisions not to let the highest paying client dictate what we build. The goal should be client retention across the board. It's more costly to acquire new clients.

Review from Product Dept

Top leadership only looks at metrics. They don't have a clue that people drive metrics. When you challenge that fact that PEOPLE hit goals, leadership can get aggressive. We have an EXTREMELY high turnover because TOP leadership treats people like they are disposable. No work life balance.

Review from Sales Dept

working on clean up projects get worse before they get better. can be draining

A lot of internal issues need to be fix, the other team need to be more comprehensive to see that the issue is not relate to a certain team.

Review from Customer Success Dept

Better support and recognition for employees. Better pay. Better leave for parents

Review from Sales Dept

living pay check to pay can make working pointless. but besides pay, receiving company budget to fix your office, get better equipment, more comfortable chair, standup desks, would make being in the "office" more enjoyable/comfortable. eliminating internal meetings on Fridays would be nice.

Review from Operations Dept

Hiring freeze is putting extreme pressure on the individuals who are doing their job. Platform issues continue to rise. Poor strategy on our platform to our customers.

Review from Operations Dept

There is a lack of general software best practices. I see change coming but the lack of best practice makes the work exhausting. The support structure presents more of a hurtle than a help. People too ready to close a case instead of being curious enough to get to the root of the issue.

Review from Operations Dept

Honestly its too much to fit into 300 words.

Review from Operations Dept

Office drama and bullying, favoritism, and underhanded discrimination. Better raises are needed, action needs taken on reported issues, less political judgment, more positive reinforcement, and better diversity acceptance training for local management.

Review from Product Dept

At times it feels like the ops side is expected to handle most of the issues even if it's not something we are trained or qualified to do. Especially when it needs to be client facing. Doesn't feel like there is enough support from the account teams on things.

Review from Operations Dept

We need to be paid for our value. If someone is knowledgeable about our product and bringing a lot of value to the team, then they should be paid accordingly, whether they are in the commercial/operations/or any other team. We do not have enough support to handle all the internal questions....

Review from Operations Dept

I feel isolated and like nobody is actively looking out for me or the team's best interest. It would be nice if someone would have an honest conversation with me about my career. I feel like I'm getting played

Review from IT Dept

System issues seem to be the biggest downfall and it seems priorities don't always make sense.

Review from Operations Dept

honestly the platform needs to work better. its not user friendly at all. things are always changing without proper consideration and training before changes are made. customers are frequently frustrated and i understand why

Review from Customer Support Dept

less buearacratic procedures, that waste my time

Review from Operations Dept

I feel I can be strategically providing better insights to handle the Product - Customer for certain vertical. But I have been put in to only tactical work more due to the new ORG structures and rules in place.

Review from Engineering Dept