Syndigo Employee Reviews
Out of 1015 Syndigo employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping Syndigo improve their work culture. The HR team, with 98% positive reviews, reports the best experience at Syndigo compared to all other departments at the company. The Product team offered the most constructive feedback, with 26% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
It is fun to work at a company where everyone is excited about growth of the company.
Review from Operations Dept
What do you like best about the leadership team?
Very approachable group of people.
Review from Operations Dept
Please keep collaboration between teams going.
Review from Operations Dept
They LISTEN and proactively equip us to be successful in everything that we do.
Review from Customer Success Dept
communication and the culture the company offers.
Review from Operations Dept
No idea who they are
Review from Operations Dept
What does the leadership team need to get better at?
Stop hiring based on personal reference and stop discriminating based on region. Provide equal opportunity irrespective of having hired by the managers reference and the managers region/language.
Review from Operations Dept
Making sure employee's roles and responsibilities align with their interests instead of company's interests and goals
Review from Engineering Dept
Setting a clear vision, enabling structured career development, increasing salary, and increasing transparency of what is happening for the future of the company.
Review from Product Dept
Better work life balance and match market based compensation
Review from IT Dept
Communication and transparency need to be improved, and culture also needs to be improved
Review from Finance Dept
What is the best part about your compensation package?
Allowed to use Charity time off versus PTO.
Review from Operations Dept
healthcare, summer hours and volunteer time off.
Review from Operations Dept
Combination of salary, benefits, and leave time
Review from IT Dept
Normal compared to other company employess get
Review from IT Dept
Everything is good and clear
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I think the bigger the accounts you work on that support staff should get a percentage of their sales growth.
Review from Operations Dept
The standard rate for a raise is 3%. That does not account for the cost of inflation in the 2 main cities where we have offices. Chicago and Nashville are two very expensive cities and 3% does not nearly cover the cost of living adjustment with inflation. There should be a minimum of 6-8% raise.
Review from Operations Dept
An accurate depiction of my responsibilities in the position, and compensation for that.
Review from Operations Dept
The current pay at Syndigo as compared to other companies is lower.
Review from IT Dept
It is not standard as per the roles and responsibilities I have taken in my current position
Review from Engineering Dept
What are some of the best things about your team?
Always willing to help out. Extremely smart group of people working on the system.
Review from Operations Dept
Everyone knows something different and adds value.
Review from Operations Dept
Collaboration and the KIND culture
Review from Customer Success Dept
We work and communicate well with each out. When someone has not work and others do, my team members will shares the work.
Review from Operations Dept
Mutual respect for each other
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Coworkers have to stop thinking they are superior just because they were directly hired on the reference of manager and head of the department and actually put in the effort to understand KT given by existing employees.
Review from Operations Dept
Being more professional, committing to solve issues/problems, bringing ideas and apply them, being responsible with their work and not pretend like we don't have problems or that those problems are not their concern because seems that is not their department.
Review from Sales Dept
better collaboration tools. Maybe access to Jira, Ms. Planner, or a good collaborative tool. We all depend on someone else . easier meeting scheduling tool, timezones are an issue. more "employee virtual get togethers" that are not work related. easier way to tell what is the role & duty of a person
Review from Operations Dept
I would like to see my coworkers exhibit more dedication to our department.
Communicating better, cut back on cliques, bullying, and backbiting, learning how to leave personal prejudice and politics at home.
Review from Product Dept
What is most positive about the culture and environment at your company?
There is always an opportunity to learn.
Review from Operations Dept
The customers are happy with the steps we take, to help them succeed.
Review from Operations Dept
The people! My co-workers are all kind
Review from Customer Success Dept
The variety of fun Lunch N Learns, the opportunity to do (learn) Yoga, our biweekly team meetings. Lets us put work aside and get to know the people in our company.
Review from Operations Dept
Viewing the results or take aways from researching data for customers. Specifically, getting feedback on how the my efforts improved data quality in a specific area of the platform.
Review from IT Dept
What needs to change to make the company culture better?
STOP hiring based on region/language! Focus on work life balance for employees. Put in a lil effort to help improve employees productivity by providing much needed basic assets like a simple monitor.
Review from Operations Dept
Provide transparency from the top. Where is the company going? Why are we acquiring so many firms each year? There will be endless integration pains. Provide a visible and clear road to growth and reward employees with growth to keep them motivated.
Review from Product Dept
They need to pay attention outside of US.
Review from Customer Success Dept
More team building events that include remote workers (don't feel like we have a connection to each other) , more fun rewards like gift cards or free meals, and more growth oppourinities
Review from Operations Dept
Needs to be a total overhaul. The leadership just tries to force/fake culture, but really they don't care about the employees.
Review from Sales Dept
What did you like most about the interview process?
It was quick and straightforward.
Review from Sales Dept
The questions I was asked by the leaders I spoke with were very well thought out. I could tell that they truly wanted to get to know me and that their culture was very important. When leaders care that much about the culture, I want to be there.
The questions from the leadership team I talked with. They truly wanted to know who I was and how I would fit into their organization.
Review from HR Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Syndigo yet.
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What makes you most happy at work?
Getting things fixed in the system and reporting that to the customer. Achieving a goal of delivering on a unique enhancement for our customers.
Review from Operations Dept
There are so many different pieces to the puzzle to solve which makes the job interesting and simulating to me.
Review from Operations Dept
My clients and the people I work with
Review from Customer Success Dept
My clients that I work with.
Review from Operations Dept
My coworkers make me the happiest. The collaboration makes this job 10x more enjoyable.
Review from Operations Dept
What's going wrong and how can it be improved?
The structure in the company is unstable and taking care of labor hygiene is not enough. This can be improved by optimizing processes and better implementations.
Review from Operations Dept
I feel employees are stressed because of lack of resources and the. Employees are leaving the company and we are not able to backfill it. We have to reduce the pace at which we are going. Reduce no of features delivered in the monthly release.
Review from Engineering Dept
Employee's concers are least or none of the company's concerns and company's only concern is customer satisfaction
Review from Engineering Dept
Sales process doesn't work. There are data issues on a daily basis. We operate more waterfall than agile. We can't make the hard decisions not to let the highest paying client dictate what we build. The goal should be client retention across the board. It's more costly to acquire new clients.
Review from Product Dept
Top leadership only looks at metrics. They don't have a clue that people drive metrics. When you challenge that fact that PEOPLE hit goals, leadership can get aggressive. We have an EXTREMELY high turnover because TOP leadership treats people like they are disposable. No work life balance.
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of Syndigo yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Syndigo yet.
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