23
NPS
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TCS (Tata Consultancy Services)
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About TCS (Tata Consultancy Services) Brand
TCS Among its major competitors, TCS (Tata Consultancy Services) is ranked in 4th place for NPS while Amazon is 1st, and Publicis Sapient is 2nd. Overall, TCS (Tata Consultancy Services) has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $881.03M
Brand at a Glance
83%
Customer Loyalty
3.8/5
Product Quality
3.8/5
Pricing
3.9/5
Customer Service
TCS (Tata Consultancy Services) Ranking
- #2 / 4 of its competitors
TCS (Tata Consultancy Services) NPS
TCS (Tata Consultancy Services)'s Net Promoter Score (NPS) is a 23 with 53% Promoters, 17% Passives, and 30% Detractors. Net Promoter Score tracks whether TCS (Tata Consultancy Services)'s customers would recommend using the product based on a scale of -100 to 100.
TCS (Tata Consultancy Services) Overall NPS
| 53% | Promoters |
|---|---|
| 17% | Passives |
| 30% | Detractors |
TCS (Tata Consultancy Services) NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2024 22 | Nov 2024 | 22 |
Dec 2024 22 | Dec 2024 | 22 |
Jan 2025 22 | Jan 2025 | 22 |
Feb 2025 22 | Feb 2025 | 22 |
Mar 2025 24 | Mar 2025 | 24 |
Apr 2025 24 | Apr 2025 | 24 |
May 2025 24 | May 2025 | 24 |
Jun 2025 24 | Jun 2025 | 24 |
Jul 2025 22 | Jul 2025 | 22 |
Aug 2025 22 | Aug 2025 | 22 |
Sep 2025 22 | Sep 2025 | 22 |
Dec 2025 22 | Dec 2025 | 22 |
How Other Brands Compare
TCS (Tata Consultancy Services) is ranked second for NPS among its competitors. Amazon and Accenture come in first and third, with Cognizant Technology Solutions coming in at #4. Among those competitors, it is the lowest valued company behind Amazon.
TCS (Tata Consultancy Services) |  Amazon |  Accenture |  Cognizant Technology Solutions | |
| Global Ranking | #- | #9 | #124 | #423 |
| NPS | 23 | 49 | 20 | 5 |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | - | Neutral |
| Valuation Updated every 24 hours for public companies | $881.03M | $1.64T | $168.12B | $26.75B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TCS (Tata Consultancy Services) NPS by Gender
Female customers rated TCS (Tata Consultancy Services)'s NPS 2 points higher than Male customers.
Male
12
TCS (Tata Consultancy Services)'s NPS was rated 12 by Male customers on Comparably.
47%
Promoters
18%
Passives
35%
Detractors
Female
14
TCS (Tata Consultancy Services)'s NPS was rated 14 by Female customers on Comparably.
46%
Promoters
22%
Passives
32%
Detractors
TCS (Tata Consultancy Services) NPS by Ethnicity
TCS (Tata Consultancy Services)'s NPS was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -28 | Caucasian | -28 |
African American/Black 20 | African American/Black | 20 |
Asian or Pacific Islander 20 | Asian or Pacific Islander | 20 |
Other -18 | Other | -18 |
TCS (Tata Consultancy Services) NPS by Age
TCS (Tata Consultancy Services)'s NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.
TCS (Tata Consultancy Services) NPS by Usage
TCS (Tata Consultancy Services)'s NPS was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 21 | Less than 1 Year | 21 |
1 to 2 Years -34 | 1 to 2 Years | -34 |
2 to 5 Years 35 | 2 to 5 Years | 35 |
5 to 10 Years 11 | 5 to 10 Years | 11 |
Over 10 Years 0 | Over 10 Years | 0 |
TCS (Tata Consultancy Services) NPS vs. Competitors
Compared to its competitors, TCS (Tata Consultancy Services)'s NPS is rated right above Accenture, and is preceded by Wipro Limited.
| COMPANY | NPS Score | |
|---|---|---|
| Amazon | 49 |
 | Publicis Sapient | 49 |
 | Wipro Limited | 28 |
| TCS (Tata Consultancy Services) | 23 |
| Accenture | 20 |
 | Infosys | 15 |
 | Capgemini | 15 |
 | Serco | 13 |
| Cognizant Technology Solutions | 5 |
TCS (Tata Consultancy Services) Customer Reviews
Out of the 4 TCS (Tata Consultancy Services) customer reviews 3 were positive and 1 was constructive. TCS (Tata Consultancy Services) customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
TCS (Tata Consultancy Services) Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of TCS (Tata Consultancy Services) users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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TCS (Tata Consultancy Services) Customer Loyalty Score by Gender
Male customers rated TCS (Tata Consultancy Services)'s Customer Loyalty score 6% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of TCS (Tata Consultancy Services).
Male
87%
Yes
Female
81%
Yes
TCS (Tata Consultancy Services) Customer Loyalty Score by Ethnicity
TCS (Tata Consultancy Services)'s Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of TCS (Tata Consultancy Services).
74
out of 100
Caucasian
82
out of 100
African American/Black
91
out of 100
Asian or Pacific Islander
84
out of 100
Other
TCS (Tata Consultancy Services) Customer Loyalty Score by Age
TCS (Tata Consultancy Services)'s Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of TCS (Tata Consultancy Services).
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 93% | 18-25 | 93% |
26-30 78% | 26-30 | 78% |
31-35 78% | 31-35 | 78% |
36-40 73% | 36-40 | 73% |
41-45 78% | 41-45 | 78% |
51-55 100% | 51-55 | 100% |
TCS (Tata Consultancy Services) Customer Loyalty Score by Usage
TCS (Tata Consultancy Services)'s Customer Loyalty score was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.
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TCS (Tata Consultancy Services) Customer Loyalty Score by Industry
TCS (Tata Consultancy Services)'s Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
TCS (Tata Consultancy Services) Customer Loyalty vs. Competitors
Compared to its competitors, TCS (Tata Consultancy Services)'s Customer Loyalty score is rated right above Infosys, and is preceded by Wipro Limited.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Serco | 93% |
| Amazon | 89% |
| Wipro Limited | 85% |
| TCS (Tata Consultancy Services) | 83% |
| Infosys | 82% |
| Cognizant Technology Solutions | 82% |
| Capgemini | 77% |
| Publicis Sapient | 73% |
| Accenture | 71% |
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TCS (Tata Consultancy Services) Product Quality
3.8/5
TCS (Tata Consultancy Services) has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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TCS (Tata Consultancy Services) Product Information
TCS (Tata Consultancy Services)’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Banking and Financial Services industry rated TCS (Tata Consultancy Services)'s product the highest. Reviewers from the Architecture and Planning industry rated TCS (Tata Consultancy Services) the lowest at 3.
- Website
- http://www.tcs.com
- Company Size
- 10,000+ Employees
Industry
Business Services
SaaS
Quick Insights into TCS (Tata Consultancy Services) Product Quality
TCS (Tata Consultancy Services)'s Product Quality score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by customers ages 36-40.
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Ranked TCS (Tata Consultancy Services) Product Quality the Highest
Ranked TCS (Tata Consultancy Services) Product Quality the Lowest
TCS (Tata Consultancy Services) Product Quality Score by Gender
Male customers rated TCS (Tata Consultancy Services)'s Product Quality score 0.2 stars higher than Female customers.
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Male
3.9/5
Female
3.7/5
TCS (Tata Consultancy Services) Product Quality Score by Ethnicity
TCS (Tata Consultancy Services)'s Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of TCS (Tata Consultancy Services).
0
1
2
3
4
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.1 | Caucasian | 3.1 |
African American/Black 3.8 | African American/Black | 3.8 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 3.7 | Other | 3.7 |
TCS (Tata Consultancy Services) Product Quality Score by Age
TCS (Tata Consultancy Services)'s Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of TCS (Tata Consultancy Services).
0
1
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3
4
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| Summary | Age | Score |
|---|---|---|
18-25 4.1 | 18-25 | 4.1 |
26-30 4 | 26-30 | 4 |
31-35 3.5 | 31-35 | 3.5 |
36-40 2.8 | 36-40 | 2.8 |
41-45 4.1 | 41-45 | 4.1 |
51-55 3.5 | 51-55 | 3.5 |
TCS (Tata Consultancy Services) Product Quality Score by Usage
TCS (Tata Consultancy Services)'s Product Quality score was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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TCS (Tata Consultancy Services) Product Quality Score by Industry
TCS (Tata Consultancy Services)'s Product Quality score was rated the highest by Banking and Financial Services industry customers, and the lowest by Architecture and Planning industry customers.
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TCS (Tata Consultancy Services) Product Quality vs. Competitors
Compared to its competitors, TCS (Tata Consultancy Services)'s Product Quality score is rated right above Accenture, and is preceded by Serco.
| COMPANY | Product Quality Score | |
|---|---|---|
| Amazon | 4.2/5 |
| Wipro Limited | 3.9/5 |
| Serco | 3.9/5 |
| TCS (Tata Consultancy Services) | 3.8/5 |
| Accenture | 3.7/5 |
| Infosys | 3.7/5 |
| Capgemini | 3.7/5 |
| Publicis Sapient | 3.5/5 |
| Cognizant Technology Solutions | 3.4/5 |
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TCS (Tata Consultancy Services) Pricing
TCS (Tata Consultancy Services) ROI & Value For Money
3.8/5
TCS (Tata Consultancy Services) has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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TCS (Tata Consultancy Services) Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Architecture and Planning industry think that they had the lowest ROI from TCS (Tata Consultancy Services).
Quick Insights into TCS (Tata Consultancy Services) ROI
TCS (Tata Consultancy Services)'s ROI score was rated highest by customers ages 41-45, and rated lowest by customers who have used TCS (Tata Consultancy Services)'s products/services for Over 10 Years.
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Ranked TCS (Tata Consultancy Services) ROI the Highest
Ranked TCS (Tata Consultancy Services) ROI the Lowest
TCS (Tata Consultancy Services) ROI Score by Gender
Female customers rated TCS (Tata Consultancy Services)'s ROI score 0.1 stars higher than Male customers.
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Male
3.7/5
Female
3.8/5
TCS (Tata Consultancy Services) ROI Score by Ethnicity
TCS (Tata Consultancy Services)'s ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of TCS (Tata Consultancy Services).
0
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| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.4 | Caucasian | 3.4 |
African American/Black 4 | African American/Black | 4 |
Asian or Pacific Islander 3.7 | Asian or Pacific Islander | 3.7 |
Other 3.2 | Other | 3.2 |
TCS (Tata Consultancy Services) ROI Score by Age
TCS (Tata Consultancy Services)'s ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of TCS (Tata Consultancy Services).
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 3.8 | 26-30 | 3.8 |
31-35 3.2 | 31-35 | 3.2 |
36-40 3 | 36-40 | 3 |
41-45 4.7 | 41-45 | 4.7 |
51-55 3.6 | 51-55 | 3.6 |
TCS (Tata Consultancy Services) ROI Score by Usage
TCS (Tata Consultancy Services)'s ROI score was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.
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TCS (Tata Consultancy Services) ROI Score by Industry
TCS (Tata Consultancy Services)'s ROI score was rated the highest by Consulting industry customers, and the lowest by Architecture and Planning industry customers.
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TCS (Tata Consultancy Services) Pricing vs. Competitors
Compared to its competitors, TCS (Tata Consultancy Services)'s ROI score is rated right above Infosys, and is preceded by Wipro Limited.
| COMPANY | Pricing Score | |
|---|---|---|
| Amazon | 4.1/5 |
| Capgemini | 3.8/5 |
| Wipro Limited | 3.8/5 |
| TCS (Tata Consultancy Services) | 3.8/5 |
| Infosys | 3.7/5 |
| Accenture | 3.6/5 |
| Serco | 3.6/5 |
| Cognizant Technology Solutions | 3.5/5 |
| Publicis Sapient | 3.4/5 |
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TCS (Tata Consultancy Services) Customer Satisfaction (CSAT)
TCS (Tata Consultancy Services) Customer Satisfaction (CSAT) Score
75 / 100
TCS (Tata Consultancy Services) has an overall Customer Satisfaction score of 75 rated by its users and customers.
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Very Satisfied
40%
Satisfied
35%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
5%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into TCS (Tata Consultancy Services) Customer Satisfaction
TCS (Tata Consultancy Services)'s Customer Satisfaction score was rated highest by customers from the Banking and Financial Services industry, and rated lowest by customers from the Arts and Entertainment industry.
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Ranked TCS (Tata Consultancy Services) Customer Satisfaction the Highest
Ranked TCS (Tata Consultancy Services) Customer Satisfaction the Lowest
TCS (Tata Consultancy Services) Customer Satisfaction Score by Gender
Female customers rated TCS (Tata Consultancy Services)'s Customer Satisfaction score 3 points higher than Male customers.
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71 / 100
MaleVery Satisfied | 42% | |
|---|---|---|
Satisfied | 29% | |
Neither Satisfied nor Dissatisfied | 16% | |
Dissatisfied | 3% | |
Very Dissatisfied | 10% |
74 / 100
FemaleVery Satisfied | 26% | |
|---|---|---|
Satisfied | 48% | |
Neither Satisfied nor Dissatisfied | 13% | |
Dissatisfied | 4% | |
Very Dissatisfied | 9% |
TCS (Tata Consultancy Services) Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
TCS (Tata Consultancy Services) Customer Satisfaction (CSAT) score was rated 58% according to Caucasian users and customers.
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58 / 100
Very Satisfied
29%
Satisfied
29%
Neither Satisfied nor Dissatisfied
29%
Dissatisfied
0%
Very Dissatisfied
13%
CSAT according to African American/Black
TCS (Tata Consultancy Services) Customer Satisfaction (CSAT) score was rated 60% according to African American/Black users and customers.
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60 / 100
Very Satisfied
40%
Satisfied
20%
Neither Satisfied nor Dissatisfied
40%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
TCS (Tata Consultancy Services) Customer Satisfaction (CSAT) score was rated 77% according to Asian or Pacific Islander users and customers.
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77 / 100
Very Satisfied
38%
Satisfied
39%
Neither Satisfied nor Dissatisfied
10%
Dissatisfied
3%
Very Dissatisfied
10%
CSAT according to Other
TCS (Tata Consultancy Services) Customer Satisfaction (CSAT) score was rated 73% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of TCS (Tata Consultancy Services).
73 / 100
Very Satisfied
27%
Satisfied
46%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
9%
Very Dissatisfied
9%
TCS (Tata Consultancy Services) Customer Satisfaction Score by Age
TCS (Tata Consultancy Services)'s Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of TCS (Tata Consultancy Services).
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 81% | |||||||||||||||
| 26-30 | 69% | |||||||||||||||
| 31-35 | 34% | |||||||||||||||
| 36-40 | 50% | |||||||||||||||
| 41-45 | 67% |
TCS (Tata Consultancy Services) Customer Satisfaction Score by Usage
TCS (Tata Consultancy Services)'s Customer Satisfaction score was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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TCS (Tata Consultancy Services) Customer Satisfaction Score by Industry
TCS (Tata Consultancy Services)'s Customer Satisfaction score was rated the highest by Banking and Financial Services industry customers, and the lowest by Arts and Entertainment industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}TCS (Tata Consultancy Services) Customer Satisfaction vs. Competitors
Compared to its competitors, TCS (Tata Consultancy Services)'s Customer Satisfaction score is rated right above Accenture, and is preceded by Infosys.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Amazon | 83% |
| Wipro Limited | 83% |
| Serco | 80% |
| Infosys | 77% |
| TCS (Tata Consultancy Services) | 75% |
| Accenture | 75% |
| Capgemini | 69% |
| Cognizant Technology Solutions | 64% |
| Publicis Sapient | 50% |
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TCS (Tata Consultancy Services) Customer Service
3.9/5
TCS (Tata Consultancy Services) has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About TCS (Tata Consultancy Services)'s Customer Service
Website
http://www.tcs.com
Quick Insights into TCS (Tata Consultancy Services) Customer Service
TCS (Tata Consultancy Services)'s Customer Service score was rated highest by customers ages 41-45, and rated lowest by customers who have used TCS (Tata Consultancy Services)'s products/services for 1 to 2 Years.
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Ranked TCS (Tata Consultancy Services) Customer Service the Highest
Ranked TCS (Tata Consultancy Services) Customer Service the Lowest
TCS (Tata Consultancy Services) Customer Service Score by Gender
Female customers rated TCS (Tata Consultancy Services)'s Customer Service score 0.1 stars higher than Male customers.
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Male
3.7/5
Female
3.8/5
TCS (Tata Consultancy Services) Customer Service Score by Ethnicity
TCS (Tata Consultancy Services)'s Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of TCS (Tata Consultancy Services).
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.3 | Caucasian | 3.3 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 3.8 | Asian or Pacific Islander | 3.8 |
Other 3.2 | Other | 3.2 |
TCS (Tata Consultancy Services) Customer Service Score by Age
TCS (Tata Consultancy Services)'s Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 3.9 | 26-30 | 3.9 |
31-35 3.2 | 31-35 | 3.2 |
36-40 3 | 36-40 | 3 |
41-45 4.5 | 41-45 | 4.5 |
51-55 3.3 | 51-55 | 3.3 |
TCS (Tata Consultancy Services) Customer Service Score by Usage
TCS (Tata Consultancy Services)'s Customer Service score was rated the highest by customers who have used TCS (Tata Consultancy Services)'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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TCS (Tata Consultancy Services) Customer Service Score by Industry
TCS (Tata Consultancy Services)'s Customer Service score was rated the highest by Consulting industry customers, and the lowest by Architecture and Planning industry customers.
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TCS (Tata Consultancy Services) Customer Service vs. Competitors
Compared to its competitors, TCS (Tata Consultancy Services)'s Customer Service score is rated right above Accenture, and is preceded by Wipro Limited.
| COMPANY | Customer Service Score | |
|---|---|---|
| Amazon | 4.2/5 |
| Wipro Limited | 4/5 |
| TCS (Tata Consultancy Services) | 3.9/5 |
| Accenture | 3.8/5 |
| Infosys | 3.8/5 |
| Capgemini | 3.8/5 |
| Serco | 3.5/5 |
| Publicis Sapient | 3.5/5 |
| Cognizant Technology Solutions | 3.5/5 |
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TCS (Tata Consultancy Services) as an Employer
3.1/5
TCS (Tata Consultancy Services) has a 3.1/5 stars for its overall company culture rated by their employees
top
50%
CEO of TCS (Tata Consultancy Services)
In the Top 50% of Similar Sized Companies on Comparably.
Consumer vs. Employees
TCS (Tata Consultancy Services) scored a 23 for Net Promoter Score and a -8 for Employee Net Promoter Score. NPS gauges how likely a customer of TCS (Tata Consultancy Services) would recommend the brand to a friend. ENPS measures how likely TCS (Tata Consultancy Services) employees would recommend working at TCS (Tata Consultancy Services) to a friend.
Net Promoter Score
23
NPS Score
| 53% | Promoters |
|---|---|
| 17% | Passive |
| 30% | Detractors |
Employee Net Promoter Score
-8
eNPS Score
| 35% | Promoters |
|---|---|
| 22% | Passive |
| 43% | Detractors |
