B
76/100
The Home Depot Claimed Company
The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable and experienced professionals.p read more
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The Home Depot Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
When I get to go home.
When its close to the time to clock out
My immediate manager is the best, friendly people, hours of operations and different timings are outstanding as well.
Talking to my coworkers, being able to leave my desk when needed
I don't get to interact with grumpy customers as much
working with the team, surounding good
Doing a good job for the company, taking care of the inventory and stock and putting in inventory out for the customers to purchase
When I win over a large job and it works out.
Coming in to work with my co workers, and working together without having to be told what to do.
For everyone to be working for your breaks to be on time for there to be water available for there to be a working air conditioner when you’re outside garden and shade and bilingual pay they want you to interpret but they don’t pay
Seeing customers smile when i suggest their dream home color
Talking with an helping customers
My team!!! Walking into work, I have a most incredible view of the mountains so walking in is always like, "today's going to be a great day!" The "buzz" walking into the store and seeing happy faces, hearing laughter and positivity. I love busy days and cross clocking different depts. Knowledge!
Review from HR Dept
Helping my customers in needed areas.
The coworkers that I am on the same page with
Never a dull moment, I am always moving.
Helping customers get what they need
My fellow associates are always willing to help
Bringing a customer's idea to a reality one piece at a time
It the best place i have ever worked at.
What's going wrong and how can it be improved?
More help and training leadership being more engaged with associates
Again,there is a lot more than 300 characters can cover
I feel like i am being targeted because i explained how David is always complaining to me about our coach michael who does not carry his weight. David says he is doing everyone elses work. It is like i dont fo snything
Management needs to improve communication and stop acting like bullies.
Customers feel unseen because getting assistance is difficult and too often impossible.
Finding a worker to answer questions is next to impossible
The employees inside have no discipline because they all just bow down to their managers so the managers never do anything bad to them
Not enough people show up to meet demands of so called leads. The best are actively looking for a better job.
Workers with knowledge and positive work ethic
Our store is rated high as far as sales, but I watch them lose thousands and customers daily. Employee retention horrible. Customer service ratings really bad. But that is because of the poorly managed departments. Also orders are never where they are supposed to be. Wrong things getting delivered
Customer service is almost nonexistent at Home Depot they have one person covering hardware one person covering electrical, one person covering plumbing and they have to cover 6 to 8 aisles each. I see customers waiting 10 minutes for an associate to come help them because they have three other peo
A Home Depot needs a lot more training communication to further their company. Management is very bad on communicating with their associates and talking down on them making them feel bad. All they care about is their bonuses and how much money the stores making. They don't care about their employees
Review from Sales Dept
The executive team is not on board to comply with the mandates of the company.
customer service is bad and management
Review from Sales Dept
Pay tour employees fairly and actually listen to them.
Better leadership and better assumption of responsibility when things are wrong and held up for questioning
Need knowledgeable people with actual experience in the dept they work in. Its hard to teach a 18 year old kid electricity or plumbing when he has no hands on experience. This makes customers very upset.
Not enough people because management isn't seeing the example not taking care of their employees. Employees aren't doing their job fully so it affects everything else. Systems aren't updates as wel as computers
Review from Customer Support Dept
More focus on having quality relationships dwith customers
Service and more hors to care for customers
What do you like best about your company?
DEALING WITH MY CUSTOMERS IN A FRIENDLY AND KNOWLADGABLE WAY
My coworkers because they make The Home Depot feel like a second home.
The fact that each day I go in I know I am working the best I can and feel as though I accomplished my tasks.
My co workers, and the benefit package
Availability of products I use at home
Review from Product Dept
Tbe managers and bosses are all very understanding with whats going on with you outside of work, so taking time off is not made difficult at all
My fellow associates and the understanding if having to change my work schedule
Secure place to work most times
I love my co-workers and the fact that I am only a mile and a half from work... Very convenient.
Review from Operations Dept
My managers are fun positive friendly people.
Review from Operations Dept
Being empowered to help the customer.
Review from Customer Support Dept
the people the work as team and leaders
Review from Operations Dept
Their suppose of our military.
Review from Customer Support Dept
That it continues to be successful in a tough economic environment
Review from Engineering Dept
The small group I work with.
Not much it pays the bills
Review from Communications Dept
Love the autonomy for this size of company.
Review from Design Dept
PTO, Profit Sharing,
Review from Sales Dept
The company honors military veterans and employees also.
Review from Sales Dept
Coworkers
What would you most like to see improved at your company?
MORE INCINTIVE TO GET THE HOME DEPOT CARD APPLICATIONS AND THE SURVEYS DONE WITH MY CUSTOMERS LEAVING WITH A GOOD EXPERIENCE
A greater focus on departmental training.
I would like to see the raise increase go up as I know we all deserve more pay.
Our store manager care more about his people and less about how good they can make him look.
Some of the management needs to be evaluated.
Review from Product Dept
Maybe a better pay per qualification
Pay, communications, pay, commutation, and real recognition
Consistency of management messaging
Review from Engineering Dept
When the managers really start listening to their employees
opportunities for minorities
Review from Product Dept
More leadership roles. Manager's & Lead's have too many direct reports
Review from Design Dept
More employee coverage
Review from Sales Dept
Make it easier to move up in the company
Team building
Benefits, less process and hierarchy
Base compensation.
Review from Marketing Dept
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