TJ Maxx Employee Reviews
Out of 1253 TJ Maxx employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping TJ Maxx improve their work culture. The Customer Support team, with 82% positive reviews, reports the best experience at TJ Maxx compared to all other departments at the company. The Product team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Less sitting in the office, more leading by exsample. Ask your worker bees what they need.
Get people in management who can inspire and keep good workers instead of delaying their growth.
Scheduling is very inconsistent, I'm often expect to stay around 15 minutes after the end of my shift because they simply didn't schedule anyone to cover the registers. CECs do not listen to the employees they oversee, leading to cashiers frequently being confused, misinformed, or getting in trouble
Learn to behave with respect
Scheduling and understaffing on busy days
Why do you feel undervalued and what would make you feel better about your compensation?
I am disqualified from any full time work because there's one day out of the week I can't work due to religious reasons. Access to full time work with benefits. Also, I work backroom, all departments, at the front end, train new hires, and clean the bathrooms, but I'm only being paid for cashier.
To be treated like the hard working person that I am and given my hours that I was hired to do
You do a lot and get little
A pay raise and proper training for all
New hires are making as much as i make after being there 5+ years
What do your coworkers need to improve and how could you work together better?
the only issue i have is that coworkers like to but into all of your business mostly my personal life and I am not ok with that.
More genuine support and more concern of one's own time and effort instead of each others'. More enjoyment of our time together and less worry about whose doing what wrong.
First the management team, they need to be qualified to train and be the person to train coworkers and then they will be better with knowledge.
The problem is that the meetings are normally in the morning and sometimes we don’t work in the mornings so we miss out on a lot of detai
Con workers need to be reprimanded for being petty and acting like children. I'm embarrassed when I'm scheduled to work with some of the teenage employees
What needs to change to make the company culture better?
everyone should be more friendly because you never know what’s going on in someone else’s
Store #1014 needs a new story manager because she likes to openly talk about her employees and joke about there struggles and xomplain about one thing on the list not being done yet im one person in charge of 2 departments who gets called to the register 50 million times all this behind ur back.....
The management and the fact they can change anything they want depending on their mood
Leadership needs to change. It starts with the leaders
The moorpark location genuinly needs better management. Very unprofessional coming from management
What would you improve about your company's interview process?
Hire people that care about hiring, and look beyond resumes. I believe AI could help.
I dont know maybe train people before having them sink
Fir management to give more details
I was in and out the doors for my interview in less than 10 min, Should have taken that as a BAD sign of how the place runs!
Review from Operations Dept
I sat down for 3 minutes not a single person question was asked and i left and was hired. that is not how it should go.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Start with RE-TRAINING your upper management at store levels. The bad conduct starts with some of them and has a ripple effect onto the empoyees.
Management and how they operate needs an overhaul.
The managers are rude and condescending
The management decides whenever they want to actually follow policies and when an employee actually gets in trouble. Always knew how your day would go depending on what side of the bed the management woke up today
Fire all store managers and bring in new. All the key carriers and cashiers are amazing but I've witnessed several times them being bullied by Priscilla and Carla in front of customers. I'm embarrassed for TjMaxx and embarrassed that it's a new store in Paris Texas that probably won't last long.
What would you most like to see improved at your company?
them monitar the managers much more in the store
The customers, BC working in retail is hard
Review from Sales Dept