Toys ""R"" Us Leadership Employee Reviews
What do you like best about the leadership team?
Hopefully financial support and investments
They were fair to everyone and helpful
How understanding they are with shift change and emergencies
How understanding they are with shift changes
I like everything about this company. It makes children's dreams come true
Review from Sales Dept
the teamwork and personal relationships
Review from Sales Dept
Helpful and always there for you
Review from Sales Dept
Great listener and help us
Review from Sales Dept
They all are willing to help
We all work very well together, and treat our team as familk, rather than coworkers.
Review from Sales Dept
Communication! Chance for employees to get promotions with the company and better raises team meeting
Review from Sales Dept
Helpful
Review from Sales Dept
What does the leadership team need to get better at?
Leadership ran the company into the ground only to end up stealing from employees and giving it to themselves for doing such a bad job.
Building team members with skills to succeed at their job. Giving hours to secure employees that are contributing to the stores overall success. Instead of favoured employees. Actually work the floor and make the customers their priority. With reduced hours all managers need to be hands on.
Having respect for each individual.
Wish they would look closely at the hours and possibly discuss higher pay for hard workers
Listen to the employees and pay attention
Review from Customer Support Dept
Leadership needed to have a firm vision and stick to it. Every year it seemed the company was moving in a new direction. One year they would hire a bunch of f/t workers the next they would lay them off.
Review from Customer Support Dept
They company went under because of executives
Review from Sales Dept
Listen to the workers more
Listen to their team more. The store does not run without everyone.
Review from Sales Dept
Promotions should be given out
Review from Customer Support Dept
The leadership needs to be better about communication between the front and back of the store.
Review from Sales Dept
It needs to get better at communication
Review from Sales Dept
Managers need more training and more diversity training
Review from Customer Support Dept
Talking to other employees so that they are o. The same page
The upper management of Toys R Us is the WORST! They are the reason Toys R Us is closing. The leadership needs to focus on things that matter instead of trying to compare us to Target and Walmart and Amazon. They are not the competition. Store leadership on the other hand is the best you can find
Review from Operations Dept
Well, it's too late now, but they needed to get better at adapting to the times while facing off against Amazon. They also needed to offer competitive pricing.
Review from Operations Dept
Favoritism is a big problem
Review from Operations Dept
They don't always take into account the opinions/experiences of the employees
Review from Customer Support Dept
People get away with everything because they are terrified of writing people up.
Review from Sales Dept
Communication with employees and acknowledging the time and effort we put in. Doesn't have to happen always but sometimes is nice. They need to know we are all people and should be treated fairly not make ppl feel belittled.
Review from Sales Dept