Toys ""R"" Us Competitors | Comparably
Toys "R" Us Inc. is a leading toy and baby products retailer, offering a wide range of products globally.  read more
EMPLOYEE
PARTICIPANTS
218
TOTAL
RATINGS
2696

Toys ""R"" Us Competitors

Toys ""R"" Us competitors include Amazon, Target, Seedling USA, Inc., Walmart and GoldieBlox. Toys ""R"" Us ranks 3rd in Employee Net Promoter Score on Comparably vs its competitors. See below how Toys ""R"" Us compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
3rd
Gender Rank
4th
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See Toys ""R"" Us Culture vs Competitors:

Toys ""R"" Us Competitors
RankCompanyScore
1Amazon73
2Target67
3Seedling USA, Inc.67
4Toys ""R"" Us65
5Walmart62
Product Quality Score Comparison

Toys ""R"" Us Ranks 3rd in Product Quality Score

180 Customers rate Toys ""R"" Us' Product Quality Score a 3.7/5, which ranks it 3rd against its competitors, below Target.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Target
    4.1 / 5
  3. 3rd
    Toys ""R"" Us
    3.7 / 5
  4. 4th
    Walmart
    3.5 / 5
Product Quality Score Comparison
RankCompany Score
1Amazon85
2Target82
3Toys ""R"" Us75
4Walmart70
NPS Comparison

Toys ""R"" Us Ranks 3rd in Net Promoter Score

227 Customers rate Toys ""R"" Us' Net Promoter Score a 14, which ranks it 3rd against its competitors, below Target. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Toys ""R"" Us to a friend?”.

  1. 1st
    Amazon
    49
  2. 2nd
    Target
    36
  3. 3rd
    Toys ""R"" Us
    14
  4. 4th
    Walmart
    7
NPS Comparison
RankCompany Score
1Amazon49
2Target36
3Toys ""R"" Us14
4Walmart7
Pricing Score Comparison

Toys ""R"" Us Ranks 3rd in Pricing Score

145 Customers rate Toys ""R"" Us' Pricing Score a 3.5/5, which ranks it 3rd against its competitors, below Target.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    Target
    3.9 / 5
  3. 3rd
    Toys ""R"" Us
    3.5 / 5
  4. 4th
    Walmart
    3.5 / 5
Pricing Score Comparison
RankCompany Score
1Amazon82
2Target78
3Toys ""R"" Us71
4Walmart70
Customer Service Comparison

Toys ""R"" Us Ranks 3rd in Customer Service

140 Customers rate Toys ""R"" Us' Customer Service a 3.6/5, which ranks it 3rd against its competitors, below Target.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Target
    4 / 5
  3. 3rd
    Toys ""R"" Us
    3.6 / 5
  4. 4th
    Walmart
    3.3 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Target80
3Toys ""R"" Us73
4Walmart67
Overall Culture Score Comparison

Toys ""R"" Us Ranks 4th in Overall Culture Score

218 Employees rate Toys ""R"" Us' Overall Culture a 65/100, which ranks it 4th against its competitors, below Seedling USA, Inc.. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    Target
    67 / 100
  3. 3rd
    Seedling USA, Inc.
    67 / 100
  4. 4th
    Toys ""R"" Us
    65 / 100
  5. 5th
    Walmart
    62 / 100
Overall Culture Score Comparison
RankCompany Score
1Amazon73
2Target67
3Seedling USA, Inc.67
4Toys ""R"" Us65
5Walmart62
eNPS Comparison

Toys ""R"" Us Ranks 3rd in Employee Net Promoter Score

172 Employees rate Toys ""R"" Us' Employee Net Promoter Score a -13, which ranks it 3rd against its competitors, below Target. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Toys ""R"" Us to a friend?”.

  1. 1st
    Amazon
    12
  2. 2nd
    Target
    -9
  3. 3rd
    Toys ""R"" Us
    -13
  4. 4th
    Walmart
    -23
eNPS Comparison
RankCompany eNPS
1Amazon12
2Target-9
3Toys ""R"" Us-13
4Walmart-23
Gender Score Comparison

Toys ""R"" Us Ranks 4th in Gender Score

74 Employees rate Toys ""R"" Us' Gender Score a 61/100, which ranks it 4th against its competitors, below Walmart. The Gender Score tracks how positively women rate their experience at Toys ""R"" Us.

  1. 1st
    Amazon
    74 / 100
  2. 2nd
    Target
    70 / 100
  3. 3rd
    Walmart
    65 / 100
  4. 4th
    Toys ""R"" Us
    61 / 100
Gender Score Comparison
RankCompany Score
1Amazon74
2Target70
3Walmart65
4Toys ""R"" Us61
Diversity Score Comparison

Toys ""R"" Us Ranks 3rd in Diversity Score

56 Employees rate Toys ""R"" Us' Diversity Score a 67/100, which ranks it 3rd against its competitors, below Target. The Diversity Score tracks how positively diverse employees rate their experience at Toys ""R"" Us.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    Target
    68 / 100
  3. 3rd
    Toys ""R"" Us
    67 / 100
  4. 4th
    Walmart
    66 / 100
Diversity Score Comparison
RankCompany Score
1Amazon73
2Target68
3Toys ""R"" Us67
4Walmart66

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