Toys "R" Us Inc. is a leading toy and baby products retailer, offering a wide range of products globally. read more
Toys ""R"" Us Company Culture
Toys ""R"" Us Culture
This score is derived from employee ratings & reviews3.2/5
Toys ""R"" Us' Overall Culture is rated C
Top Rated Culture Dimensions
Environment
B+Manager
B-Meetings
B-Team
B-Diversity
C+Toys ""R"" Us CEO
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Dave Brandon
60 /100
See More
Diversity at Toys ""R"" Us
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Diverse employees at Toys ""R"" Us have rated Environment, Team, and Manager as the highest categories they have scored
Women at Toys ""R"" Us
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Women at Toys ""R"" Us have rated Team, Environment, and Manager as the highest categories they have scored
Toys ""R"" Us eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-13
Toys ""R"" Us employees are -13% more likely to recommend Toys ""R"" Us as a great place to work
| 37% | Promoters |
|---|---|
| 13% | Passives |
| 50% | Detractors |
Working at Toys ""R"" Us
Working at Toys ""R"" Us is rated below average by 218 employees, across various culture dimensions. Toys ""R"" Us employees rate Environment highest among all categories, and think that CEO Rating and Perks And Benefits have the most room for improvement, putting Toys ""R"" Us’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in New York. See below in detail how working at Toys ""R"" Us was rated by employees.
Overall Company Culture at Toys ""R"" Us
C
Overall Company Culture at Toys ""R"" Us is rated C
Last updated months ago
Bottom
40%
Toys ""R"" Us ranks in the Bottom 40% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Toys ""R"" Us Employee Reviews
Out of 182 Toys ""R"" Us employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Toys ""R"" Us improve their work culture.
| Positive Reviews | 57% |
|---|---|
| Constructive Feedback | 43% |
Positive Reviews From Toys ""R"" Us Employees
- What did you like most about the interview process?Turn around time and benefits
- What makes you most happy at work?Hope for future generations and prosperity
- What is most positive about the culture and environment at your company?Online community of people with financial independence
Constructive Feedback From Toys ""R"" Us Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Closing of stores without a recovery plan
- Why do you feel undervalued and what would make you feel better about your compensation?More hours stock and honesty from upper management as to exactly what stores are closing
- What does the leadership team need to get better at?Leadership ran the company into the ground only to end up stealing from employees and giving it to themselves for doing such a bad job.
Toys ""R"" Us Company Information
Toys ""R"" Us Company Overview
Toys "R" Us Inc. is a leading toy and baby products retailer, offering a wide range of products globally.
Toys ""R"" Us Mission, Vision & Values
Toys ""R"" Us Mission & Values
Through strategic partnerships and programs focused on keeping children safe and helping them in times of need, the company is dedicated to serving communities around the world as a caring and reputable neighbor. The Toys"R"Us family has given over $120 million in product donations from its Global Resource Center, distribution centers and stores in the United States to local charitable organizations.
Toys ""R"" Us Vision Statement
Our Vision is to put joy in kids hearts and a smile on parents faces.
| Headquarter | Wayne, NJ United States of America |
|---|---|
| Website | www.toysrusinc.com/ |
| Founding Date | 1948 |
| Tel | (973)617-3500 |
| Company Status | Private |
Toys ""R"" Us Competitors
Toys ""R"" Us competitors include Amazon, Target, Seedling USA, Inc., and Walmart. Toys ""R"" Us ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Toys ""R"" Us compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Toys ""R"" Us Employees
218 employees at Toys ""R"" Us have reviewed Toys ""R"" Us across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 218 Toys ""R"" Us employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Toys ""R"" Us are not very pleased with their total compensation at Toys ""R"" Us, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Toys ""R"" Us are generally satisfied with their team. 218 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Toys ""R"" Us are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Toys ""R"" Us believe the environment at Toys ""R"" Us is positive. Most Participants believe the pace of work at Toys ""R"" Us is comfortably fast. About 72% of the employees at Toys ""R"" Us work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Toys ""R"" Us are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Toys ""R"" Us employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Toys ""R"" Us report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Toys ""R"" Us have 2 meetings
Meetings
A Day in the Life
79% of Toys ""R"" Us employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Toys ""R"" Us employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
63% of Toys ""R"" Us employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Toys ""R"" Us employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
79% of Toys ""R"" Us employees call their work environment positive
Environment
Joining Toys ""R"" Us - Employee Onboarding
The prevailing opinion from employees about joining Toys ""R"" Us is that the company was very prepared on their first day. Toys ""R"" Us employees concluded that their overall onboarding experience was negative. 60% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Toys ""R"" Us KPIs and OKRs
At Toys ""R"" Us 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Toys ""R"" Us' KPIs and OKRs is essential for its success. Out of 25 Toys ""R"" Us employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Toys ""R"" Us CEO & Leadership
Toys ""R"" Us CEO - Dave Brandon
60 /100
Dave’s approval rate is lower compared to CEOs at similar sized companies, putting Dave in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in New York. Dave Brandon’s employees rank Toys ""R"" Us in the Top 20% for Environment, in the Top 40% for Manager, and in the Top 40% for Meetings. Brandon is generally unpopular with Toys ""R"" Us employees, but ranks especially low with employees in the Operations department, and by employees identified with Other ethnicities and employees with 6 to 10 Years experience. However, African American/Black employees have a slightly more favorable view of the CEO. When compared to Toys ""R"" Us’s competitors, Dave Brandon ranks below both Seedling USA, Inc. CEO Phoebe Hayman and Target CEO Brian Cornell.
Toys ""R"" Us Leadership
The Toys ""R"" Us Executive Team is rated a “C” and led by CEO Dave Brandon, CFO Jordan Krueger, and Executive Vice President & Chief Technology Officer Lance Wills
Dave Brandon CEO / President
Dave Brandon serves as the CEO / President of Toys ""R"" Us.
Jordan Krueger CFO
Jordan Krueger serves as the CFO of Toys ""R"" Us.
Lance Wills Executive Vice President & Chief Technology Officer
Lance Wills serves as the Executive Vice President & Chief Technology Officer of Toys""R""Us. Lance started at... read more
Chuck Knight Senior Vice President - Corporate Controller
Chuck Knight serves as the Senior Vice President - Corporate Controller of Toys""R""Us. Chuck started at Toys""R""Us in... read more
Christopher Kay EXECUTIVE VICE PRESIDENT - OPERATIONS
Christopher Kay serves as the EXECUTIVE VICE PRESIDENT - OPERATIONS of Toys ""R"" Us.
Brian Howard Vice President Store Operations
Brian Howard serves as the Vice President Store Operations of Toys""R""Us. Brian started at Toys""R""Us in Feb of 2010.... read more
Bill Noble SVP Strategy, Operations & Planning
Bill Noble serves as the SVP Strategy, Operations & Planning of Toys ""R"" Us.
Bruce Fishstein Vice President, Operations Accounting
Bruce Fishstein serves as the Vice President, Operations Accounting of Toys ""R"" Us.
Sunny Singh VP, Head of Digital Engineering
Sunny Singh serves as the VP, Head of Digital Engineering of Toys""R""Us. Sunny started at Toys""R""Us in Jan of 2017.... read more
Diversity & Inclusion at Toys ""R"" Us
Diverse employees at Toys ""R"" Us score the company 67/100 across various culture categories, placing Toys ""R"" Us in the Top 50% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Toys ""R"" Us across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Toys ""R"" Us Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Toys ""R"" Us PTO
Toys ""R"" Us' PTO and Vacation policy typically gives 0-10 days off a year with 69% of employees expected to be work free while out of office. Paid Time Off is Toys ""R"" Us' 4th most important benefit besides Healthcare when ranked by employees, with 13% of employees saying it is the most important benefit. Toys ""R"" Us' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Toys ""R"" Us Internship Program
Acquiring a position in Toys ""R"" Us' Internship Program is generally does not offer internships. Why intern at Toys ""R"" Us? Employees are happy at Toys ""R"" Us and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Toys ""R"" Us employees say they’re never bored at work. Additionally, 58% have developed close friendships with their co-workers.
How difficult is it to get an internship at Toys ""R"" Us?
Sales
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships100%
Answered by 3 Sales Interns
Frequently Asked Questions regarding Toys ""R"" Us
Who is the CEO of Toys ""R"" Us?
Toys ""R"" Us CEO is Dave Brandon, their score by employees is 60
What is Toys ""R"" Us eNPS?
The eNPS for Toys ""R"" Us is -13
Who are Toys ""R"" Us competitors?
Toys ""R"" Us main competitors are Amazon, Target, Seedling USA, Inc., Walmart
What are the benefits at Toys ""R"" Us?
Toys ""R"" Us perks and benefits are Health Insurance & PTO / Vacation Policy
Who is Toys ""R"" Us leadership?
Jordan Krueger, Lance Wills & Chuck Knight are part of Toys ""R"" Us leadership, Dave Brandon is the CEO
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