Toys "R" Us Inc. is a leading toy and baby products retailer, offering a wide range of products globally. read more

EMPLOYEE PARTICIPANTS: 218

TOTAL RATINGS: 2696

CEO: Dave Brandon

eNPS at Toys ""R"" Us

Toys ""R"" Us' Employee Net Promoter Score (eNPS) is -13, as rated by 172 employees. Employee Net Promoter Score tracks Toys ""R"" Us employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Toys ""R"" Us to a friend? Today, 37% of Toys ""R"" Us employees would encourage their friends to become coworkers, whereas 13% are neutral and 50% would not recommend working at Toys ""R"" Us to their friends.

Last updated 2 months ago.

Where This Score Ranks Toys ""R"" Us' eNPS

BOTTOM
40%
In the Bottom 40% of 1261 Similar Sized Companies on Comparably
BOTTOM
40%
In the Bottom 40% of 604 Nearby Companies in New York
3rd
3rd place versus 5 competitors rated on Comparably

-15

Jan

-15

Apr

-14

May

-13

Oct

-13

Nov

-13

Jan

Promoters
Passives
Detractors

Who Ranks Toys ""R"" Us' eNPS the Highest?

Department - Product 57/100

Department - Marketing 50/100

Ethnicity - African American/Black 43/100

Who Ranks Toys ""R"" Us' eNPS the Lowest?

Department - Operations -100/100

Ethnicity - Asian or Pacific Islander -75/100

Ethnicity - Other -58/100

Toys ""R"" Us eNPS At a Glance

Toys ""R"" Us employees are less likely to recommend Toys ""R"" Us as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Product department and the Marketing department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Toys ""R"" Us to a friend?” Based on 172 ratings, Toys ""R"" Us ranks 3rd place versus its 5 competitors and is right below Amazon.

Compared to other companies in New York, Toys ""R"" Us falls into the Bottom 40% of 604 companies. The last rating was provided 2 months ago.