TravelCenters of America Leadership Employee Reviews
What do you like best about the leadership team?
Everybody has great communication and we were together
Haven't been there long enough
Understands happy employees have higher morale and willingness to provide great service. Goes to bat daily for staff and jumps into help without hesitation.
communication is key it directs staff toward a goal. when the staff are not informed they do not know which would be best to proceed forward.
Our new site manger is doing awesome and is always open to hear our concerns and offer us help n guidance.
They are supportive and I enjoy being around them
They are excellent to work for. They give good direction, are accommodating and respectful of everyone.
They are easy to talk to
They are very kind and understanding.
How they treat everyone so nicely
Fare in selecting tasks and who to do it
Review from Sales Dept
Good communication, directions, and follow-up
Review from Operations Dept
So far I don't know what they will do to help but at least they are willing to listen with consideration.
Great leadership where imwork at
They always handle the business in a timely manner
Review from Operations Dept
Day manager is a bit flakey
They Always willing to hep
My leads have been very good.
Review from Customer Support Dept
Kind and caring about you
Our current store specialist works with us to maximize space and sales. He isn’t just calling the shots from a corporate office. He’s been to our site and stands up for us and stands behind our decisi
What does the leadership team need to get better at?
Everything all or thecurrent managers&etc need to b replaced
What leadership its all lies and no real support
Treating the employees with dignity and respect
EVERYTHING!! Professionalism, conduct, ethics, morals, legal business practices, safety, consistency, etc etc
Everything, especially communication, and bot having other workers do the managers jobs
Review from Operations Dept
Everything. Equal opportunity, not nepotism. 100% change in all management
Provide consistancy and shift organization with staffing. Certain shifts who need multiple staff run without and others are over staffed.
We definitely need better communication
A leader who will lead.! Someone who cares bout how well the store is progressing because if the store makes money so does the employees.! They have no award system for the ones overworked.! They have no communucation skills.
Caring about employees as much as there cell phone
Communication skills and team work and respect
Since the pandemics things have been really bad. There’s no support for employees and no coverage. Very disappointed in the company all aroun
Communication of any issues in work area
Review from Sales Dept
We need less micromanaging now
Review from Operations Dept
Needs to be more available and communicate with workers more. Less anger and putting people down by picking out their fault and instead lift them up by showing their strengths
Zero communication with the field.. 50 vice presidents trying to scare people while sending operations in opposite directions. Truly sad when almost no vice presidents have successfully ran in the field on the last decade.. massive disconnect with the ground floor
Review from Operations Dept
Respect, Laws, communication and employee wages
Review from Operations Dept
Communicating with employees in front of customers in a derogatory way, retaliation when employees have issues, procedural process of reporting, process of customer tolerance when employees are interacting.
Review from Customer Support Dept
Stop promoting people just because they have been around for a long time and promote the people who know how to grow the brand.
Review from Operations Dept
Everyone needs to focus on doing their jobs to the best of their abilities instead of trying to push it off on someone else or a different shift just to avoid blame
Review from Sales Dept