TravelCenters of America Employee Reviews
Out of 341 TravelCenters of America employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping TravelCenters of America improve their work culture. The Customer Support team, with 61% positive reviews, reports the best experience at TravelCenters of America compared to all other departments at the company. The Operations team offered the most constructive feedback, with 63% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Everything all or thecurrent managers&etc need to b replaced
What leadership its all lies and no real support
Treating the employees with dignity and respect
EVERYTHING!! Professionalism, conduct, ethics, morals, legal business practices, safety, consistency, etc etc
Everything, especially communication, and bot having other workers do the managers jobs
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Actually have standards and require everyone to follow it
I need my vacation pay
compensation for overtime and real raises
Review from Operations Dept
way too much work for little pay expect too much
I would like the proper taxes withheld
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Everything they need to let the cameras do the job all of them ar snithes and loars
Doing their jobs and not attackong each other
play the get along game and be a team stop child games cry babies
Doing their job instead of complaining about what others don't do.
They need more Communication with each other.
Review from Customer Support Dept
What needs to change to make the company culture better?
Stop the hyposcrises and harrassments
Better onsite managment for the shop.
better training and attention paid to employees
Review from Operations Dept
Hire and new crew for all shifts
Better communication between management and corporate. More hands on involvement from home office. Employees would benefit greatly from seeing the important folks drop in and conduct some training or stop by a store to recognize an employee or department for some type of success. Boost morale too
What would you improve about your company's interview process?
actually tell us workers what they will be giving up
Management lies and makes you wait months to start after they say you have the job
Review from Sales Dept
if they would actually interview thatd be nice
Ask more relevant questions about the job and not just chit chat
Less micromanaging. Stop recruiting when we are fully staffed!!!
Review from Operations Dept
What's going wrong and how can it be improved?
Morale is low and outsiders feel it.
They are cheap and dont want to actually take care of the Business and the employees
Review from Operations Dept
Not selling lottery not having stock for the store and the way they treat people
Review from Sales Dept
Workers need to be more positive, not treat customers bad
Review from Customer Support Dept
Making sure product is stocked. Good customer service skills are badly needed.! Treating the customers so well that they cant wait to come back. More employees to help out with the customers needs and wants
What would you most like to see improved at your company?
Change in how employees are paid, better morale, teamwork, better communication, incentives for a job well done.