Truist Outlook Employee Reviews

Helping my customers and success

serving clients at custom events

Having the satisfaction of helping my clients

Getting work done, and when there's no more work to do, being allowed to be productive in other ways.

Co Workers, accomplishments, common goals

Plenty of parking spaces available

just read the news. Customers having trouble accessing their accounts, poor customer service, etc etc etc. Screw up after screw up negatively effecting our customers.

The company is getting terrible reviews from customers. Most likely caused by mass layoffs to help inflate the company stock price, leaving too few people to handle the customers needs. The front line employees are stretched to the limits at the branch locations still open.

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Hire more staff. That would mean the company is listening to staff and clients.

Redo the training and get people who know what they doing

Improve staffing levels so we can make sure client issues get resolved in a timely manner. Better communication about changes in policies and procdures. Better training. Right now, we are understaffed and undertrained and not properly informed of policies.

We can not keep up with client calls, needs and complaints.

Putting more work on us but taking away employees