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Tucows Company Culture
Tucows Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.6/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Happiness
A+Leadership
A+Manager
A+Tucows CEO
Top 5%Top 5% of Similar Size Companies
Elliot Noss
86 /100
See More
Diversity at Tucows
Top 15%Top 15% of Similar Size Companies
A-
Diverse employees at Tucows have rated Manager, Team, and Perks And Benefits as the highest categories they have scored
Women at Tucows
Top 25%Top 25% of Similar Size Companies
B
Women at Tucows have rated Perks And Benefits, Happiness, and Compensation as the highest categories they have scored
Tucows eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies
Recommend to a Friend?
54
Tucows employees are 54% more likely to recommend Tucows as a great place to work
| 68% | Promoters |
|---|---|
| 18% | Passives |
| 14% | Detractors |
Working at Tucows
Working at Tucows is rated highly by 130 employees, across various culture dimensions. Tucows employees are most satisfied about CEO Rating, Compensation, and Happiness categories, putting Tucows’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Toronto. See below in detail how working at Tucows was rated by employees.
Overall Company Culture at Tucows
A+
Overall Company Culture at Tucows is rated A+
Last updated months ago
Top
5%
Tucows ranks in the Top 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Tucows Employee Reviews
Out of 246 Tucows employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Tucows improve their work culture.
| Positive Reviews | 95% |
|---|---|
| Constructive Feedback | 5% |
Positive Reviews From Tucows Employees
- What makes you most happy at work?The people, hands down. Some of the best people I've ever worked with in my life.
- What are some of the best things about your team?Great people that know their jobs well. They don't blame others, they are very professional.
- What do you like best about the leadership team?Executives leadership is great, except they allow their people to be underpaid for their titles.
Constructive Feedback From Tucows Employees
- Why do you feel undervalued and what would make you feel better about your compensation?On page 65 of their 10-K filling they discuss executive compensation and this is stated in there "target compensation at the 50th percentile of market levels, as measured by Payscales" This is not the target for regular employees and that leaves a very bad taste in employees doing above average work
- What would you improve about your company's interview process?Based on feedback from neighbours in the GTA around me , a lack of communication a lack of follow up a lack of answer as to whether they're hired or not going on months at times. So communication again needs to change. The people team and operations managers Have truly made our company look bad here
- What needs to change to make the company culture better?Communcation, validation and recognition of not just managers who just report the people under them and their work. Leadership that is promoted due to more than friendships with VPs and executives or nepotisim. A return to the tucows they show you in your interview not what you get when you start
Tucows Company Information
Tucows Company Overview
Making the Internet better since 1993. We are Hover, Ting Internet, OpenSRS, Enom and more. #JoinTheHerd
Tucows was founded in 1993 and its current CEO is Elliot Noss. Since its inception 33 years ago, Tucows has grown to 578 employees.
Tucows Mission, Vision & Values
Tucows Mission & Values
Making the Internet Better through helping people access the open Internet, narrowing the digital divide, supporting fairness and equality.
| Headquarter | 96 Mowat Ave Toronto M6K 3L7 Canada |
|---|---|
| Website | www.tucows.com |
| Founding Date | 1993 |
| Tel | 14165350123 |
| Company Status | Public |
| Stock | TCX |
| Jobs | tucows.com/careers |
| Social Sites |
Tucows Competitors
Tucows competitors include Google, Shopify, Upwork, and Amazon. Tucows ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Tucows compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Tucows Employees
Tucows has 578 employees. 130 employees at Tucows have reviewed Tucows across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 130 Tucows employees give their leadership a grade of A+, or Top 5% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Tucows are extremely happy with their total compensation at Tucows, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Tucows are extremely happy with their team. 130 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Tucows are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Tucows believe the environment at Tucows is positive. Most Participants believe the pace of work at Tucows is comfortably fast. About 80% of the employees at Tucows work 8 hours or less.
Overall, the employees at Tucows are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Tucows employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Tucows report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of Tucows employees look forward to interacting with their team every day
Coworkers
A Day in the Life
67% of Tucows employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Tucows employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
89% of Tucows employees call their work environment positive
Environment
Joining Tucows - Employee Onboarding
The prevailing opinion from employees about joining Tucows is that the company was prepared on their first day. Tucows employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Tucows KPIs and OKRs
At Tucows 80% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Tucows' KPIs and OKRs is essential for its success. Out of 9 Tucows employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Tucows CEO & Leadership
Tucows CEO - Elliot Noss
86 /100
Elliot’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Toronto. Tucows’s CEO is highly regarded especially by employees in the Operations department, employees with Over 10 Years experience, and Male employees. However, employees with 3 to 6 Years experience, employees in the Engineering department, and employees with the company for Less than 1 Year have a less favorable view of the CEO and believe there is room for improvement. Compared to Tucows’s competitors, Elliot Noss ranks right above Google CEO Sundar Pichai. Under Noss’s leadership, Tucows employee respondents are most happy about their Compensation and the company’s Happiness. Professional Development and Office Culture are two areas, according to respondents, where Tucows could stand to see real improvement.
Tucows Leadership
The Tucows Executive Team is rated an “A” and led by CEO Elliot Noss, Executive Vice President of Domains David Woroch, and Chief Financial Officer Davinder Singh CPA, CA
Elliot Noss CEO / President
Mr. Elliot Noss has been the Chief Executive Officer and President of Tucows Inc. since May 1999. Mr. Noss has been a... read more
David Woroch Executive Vice President of Domains
David oversees the Domains business at Tucows, including wholesale (OpenSRS and Enom), retail (Hover), the premium... read more
Davinder Singh CPA, CA Chief Financial Officer
Dave joined the Tucows Finance team in February 2016 and brings nearly two decades of audit and public company financial... read more
Bret Fausett Chief Legal Officer and Vice-President, Regulatory Affairs
Bret Fausett serves as the Chief Legal Officer and Vice-President, Regulatory Affairs of Tucows.
Robin Chase Member of the Board
Robin Chase serves as the Member of the Board of Tucows.
Justin Reilly Chief Product Officer
Justin joined the Tucows Product team in September 2019 and brings a wealth of startup and Fortune 20 product... read more
Neil Shah Vice President of Product, Ting Internet and TV
Neil Shah serves as the Vice President of Product, Ting Internet and TV of Tucows.
Michael Goldstein Chief Revenue Officer, Ting
Michael Goldstein serves as the Chief Revenue Officer, Ting of Tucows.
Hanno Liem Chief Technology Officer
Hanno Liem joined Tucows in January 2018 as the Chief Technology Officer. Prior to joining Tucows, Hanno worked for... read more
Tucows Salaries
How much does Tucows pay?
How much do people at Tucows get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Tucows is $111,492, or $53 per hour, while the estimated median salary is $109,706, or $52 per hour.
At Tucows, the highest paid job is a General Counsel at $214,921 annually and the lowest is a CS Rep at $44,153 annually. Average Tucows salaries by department include: Customer Support at $60,185, IT at $90,037, Admin at $54,323, and Marketing at $101,544. Half of Tucows salaries are above $109,706.
80 employees at Tucows rank their Compensation in the Top 5% of similar sized companies (based on 244 ratings) while 79 employees at Tucows rank their Perks And Benefits in the Top 5% of similar sized companies (based on 86 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $85k | $85k | 17th Percentile |
33rd Percentile $109k | $109k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $216k | $216k | 67th Percentile |
83rd Percentile $253k | $253k | 83rd Percentile |
100th Percentile $274k | $274k | 100th Percentile |
$111,492*
Average Compensation
$109,706*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Tucows Salaries by Department
Diversity & Inclusion at Tucows
Diverse employees at Tucows score the company 81/100 across various culture categories, placing Tucows in the Top 15% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Tucows across various culture dimensions.
We aim to build an environment where every member of the herd is and feels heard. ,,With our Be Heard initiative, we provide a safe space for people from all walks of life to find support, celebrate culture and diversity, and be on a consistent path of growth and development during their time at Tucows and beyond.,,Some of our Employee Resource Groups:,- ERG LGTQA,- ERG Women's Leadership,- ERG Canadian Newcomer,- ERG Caregivers,- ERG Blackfuture,- ERG Neurodiversity ,,
Ranked Culture the Highest
Ranked Culture the Lowest
Tucows Perks & Benefits
Robust health benefits We pride ourselves in providing a comprehensive, inclusive and flexible benefits program that focuses on health, personal development and overall wellness. Future planning We match up to a certain amount of employee RRSP/401k contributions yearly to help ensure a brighter and financially secure future for all. Family first We offer maternity, paternity, and adoption leave for new parents to make sure you have time for the newest member of your herd. Investment We share the wealth with options on our ever-improving stock position and other opportunities to invest in your work. Remote first At Tucows, what’s important to you is what matters to us. Our flexible, asynchronous work culture empowers you to define your own schedule and achieve your ideal work-life balance. Time off Plan for your vacation early! All employees start with three weeks of vacation and plenty of personal days. Mindfulness Take some ohhmmm... with your nom! We host daily lunch-time Mindf
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
Tucows PTO
Tucows' PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Tucows' most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Tucows' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Tucows Careers
Tucows Jobs
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Frequently Asked Questions regarding Tucows
What is Tucows address?
Tucows location is at 96 Mowat Ave
Who is the CEO of Tucows?
Tucows CEO is Elliot Noss, their score by employees is 86
What is Tucows eNPS?
The eNPS for Tucows is 54
What is Tucows revenue?
Tucows revenue is $329M
What is the salary for Director of HR in Tucows?
Director of HR average salary in the US is 157k
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