Joining Upgrade - Employee Onboarding | Comparably
Upgrade Claimed Company
Upgrade is an online lending company that offers affordable credit products and free credit education tools. Upgrade was founded in 2017 and its current CEO is Renaud Laplanche. Since its inception 5 years ago, Upgrade has grown to more than 1400 team members. read more
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EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
2249

Joining Upgrade - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Upgrade is that the company was very prepared on their first day. Upgrade employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AnswerPercent
Yes87%
No13%
Did you have a positive onboarding experience when you were hired at your current company?
AnswerPercent
Very Prepared57%
Prepared29%
Somewhat Prepared14%
Unprepared0%
Very Unprepared0%
How prepared was your company on your first day of onboarding?
AnswerPercent
Yes100%
No0%
Was your direct manager helpful with your onboarding during your first 90 days?
1

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Upgrade are rated an A+. At Upgrade most employees said they received feedback every week or once a year. 92% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Upgrade.

AnswerPercent
Every week38%
Once a month31%
Once a quarter0%
Once a year31%
Never0%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes14%
No86%
Does your boss expect you to work when you're on vacation?
AnswerPercent
Yes92%
No8%
Do you feel comfortable giving your boss negative feedback?
2

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 80% of men and 100% of women at Upgrade said they negotiated their salaries. On average, Upgrade employees earn $141,666. Upgrade ranks in the Top 5% for compensation in San Francisco. Learn More about Salaries at Upgrade.

Average Salaries at Upgrade by Department
$159k*
Engineering
$177k*
Product
$119k*
Design
$118k*
Marketing
$117k*
Operations
$71k*
Admin
$108k*
Business Dev
$103k*
Finance
$99k*
Customer Support
$171k*
HR
$116k*
IT
$138k*
Legal
$162k*
Sales

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

3

Get Acclimated

Now that you’ve joined Upgrade, get acclimated. Is lunch a social time or do people sit at their desks? At Upgrade the most common answer selected by employees is a 30 minutes break. Understand your coworkers and why they’ve chosen to stay at Upgrade, many employees say it’s because of the career advancement opportunities.

AnswerPercent
Company Mission25%
Comp & Benefits25%
Co-Workers0%
Comfort & Familiarity0%
Career Advancement Opportunities50%
What's the main reason you stay at your current company?
AnswerPercent
>1 hour17%
1 hour33%
45 minutes17%
30 minutes33%
I eat at my desk0%
How long do you take for lunch breaks?
AnswerPercent
Multiple times a week11%
Once a week11%
Once a month33%
Once a quarter11%
Never34%
How often do you socialize with team members outside of work?
4

Professional Development

Upgrade ranks in the Top 15% of companies for professional development in San Francisco. 100% of employees feel as though Upgrade is beneficial to their continuous career growth, and 40% said they had a mentor at the office. Learn More about Professional Development at Upgrade.

AnswerPercent
Yes40%
No60%
Do you have a mentor at work?
AnswerPercent
Yes100%
No0%
Does your current company provide you meaningful opportunities for career advancement?
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