Upgrade Customer Service Manager Salary | Comparably
Upgrade Claimed Company
Upgrade is an online lending company that offers affordable credit products and free credit education tools. Upgrade was founded in 2017 and its current CEO is Renaud Laplanche. Since its inception 5 years ago, Upgrade has grown to more than 1400 team members. read more
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EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
2249

Upgrade Customer Service Manager Salary

The average Upgrade Customer Service Manager earns an estimated $125,595 annually, which includes an estimated base salary of $97,032 with a $28,563 bonus. Upgrade's Customer Service Manager compensation is $55,300 more than the US average for a Customer Service Manager. Customer Service Manager salaries at Upgrade can range from $63,500 - $200,000.

The Customer Support Department at Upgrade earns $18,974 more on average than the Admin Department.

Last updated 10 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$125,595
Average Compensation
$97,032
avg. base
$28,563
avg. bonus

Customer Service Manager Salaries at Upgrade

Customer Service Managers earn $11,870 more than Customer Service Managers.

Customer Service Manager
$114k*
Technical Support
$96k*
CS Rep
$52k*
* estimated salary

Compensation at Upgrade by Department

The Customer Support Department averages $18,974 more than the Admin Department, and $5,280 less than the Business Development Department

Business Development
$92,692 Avg. total comp.
+$5k
Customer Support
$87,412 Avg. total comp.
Admin
$68,438 Avg. total comp.
-$19k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Upgrade reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to Upgrade reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at Upgrade Rate Their Compensation

The majority of Customer Service Managers at Upgrade believe they're compensated fairly. 83% of Customer Service Managers at Upgrade say they receive annual bonuses, and the vast majority (96%) are satisfied with their benefits. See more compensation ratings at Upgrade

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