Upgrade Senior Customer Service Manager Salary | Comparably
Upgrade Claimed Company
Upgrade is an online lending company that offers affordable credit products and free credit education tools. Upgrade was founded in 2017 and its current CEO is Renaud Laplanche. Since its inception 5 years ago, Upgrade has grown to more than 1400 team members. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
2249

Upgrade Senior Customer Service Manager Salary

The average Upgrade Senior Customer Service Manager earns an estimated $125,595 annually, which includes an estimated base salary of $97,032 with a $28,563 bonus. Upgrade's Senior Customer Service Manager compensation is $55,300 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Upgrade can range from $63,500 - $200,000.

The Customer Support Department at Upgrade earns $18,974 more on average than the Admin Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$125,595
Average Compensation
$97,032
avg. base
$28,563
avg. bonus

Senior Customer Service Manager Salaries at Upgrade

Senior Customer Service Managers earn $11,870 more than Customer Service Managers.

Customer Service Manager
$114k*
Technical Support
$96k*
CS Rep
$52k*
* estimated salary

Compensation at Upgrade by Department

The Customer Support Department averages $18,974 more than the Admin Department, and $5,280 less than the Business Development Department

Business Development
$92,692 Avg. total comp.
+$5k
Customer Support
$87,412 Avg. total comp.
Admin
$68,438 Avg. total comp.
-$19k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Upgrade reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Upgrade reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Upgrade Rate Their Compensation

The majority of Senior Customer Service Managers at Upgrade believe they're compensated fairly. 83% of Senior Customer Service Managers at Upgrade say they receive annual bonuses, and the vast majority (96%) are satisfied with their benefits. See more compensation ratings at Upgrade

×
Rate your company