US Department of Veterans Affairs Employee Reviews
Out of 465 US Department of Veterans Affairs employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping US Department of Veterans Affairs improve their work culture. The Communications team, with 100% positive reviews, reports the best experience at US Department of Veterans Affairs compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
highly knowledgeable, and available to the staff
there training to improve the quality and care to veterans
I am pleased to share that my experience with the leadership team has been quite positive. They have consistently demonstrated a commitment to fostering an environment of collaboration, transparency, and innovation.
My immediate supervisor is one of the best I have ever had.
ability to act quickly on issues
What does the leadership team need to get better at?
Staff needs human resouce education.
not sure what should be done to improve
Taking care of their employees, listening to their concerns and keeping a diverse work force
listening, staffing, hiring nurses, not having a director, associate director assistant associate director, etc
Stop being fake and start being honest
What is the best part about your compensation package?
the life long pension after retirement
401 is decent with employer contributions.
Review from Admin Dept
medical health benefits and TSP
retirement plan is really good
pension based on years of service
Why do you feel undervalued and what would make you feel better about your compensation?
More compensation for the amount and difficulty of work I am doing would make me more content with my position. My health benefits are horrible; I pay $80 a week for the worst plan while my deductible is still $5,000 per year. I get no stock, and I don't even get paid vacation time.
Review from IT Dept
We are looked at as less than in maintenance. We do alot and put up with alot and we deserve more money.
Review from Customer Support Dept
They don't understand how difficult it is.
Review from Operations Dept
To many corruption and untrained management t
Review from Customer Support Dept
It seems that when you work hard, your punctual and respectful that it goes unnoticed but bad behavior is rewarded.
Review from Admin Dept
What are some of the best things about your team?
Work effectively together to accomplish our varied tasks.
Review from Admin Dept
quick to respond, flexible, great personalities
some of the people are great to work with making the not so great easier to forget.
Innovative, creative and passionate about serving veterans.
Similar age. can bond via simple conversation, willing to help when needed, have knowledge in exprtise in areas other that that of their peer
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
Many staff have poor work ethic and time management skills are lacking.
Better leadership, and better communications.
We need more coworkers , short staffed
Why are there so many meetings in a legal office?
Review from Legal Dept
Everyone should be a team player.
Review from Admin Dept
What is most positive about the culture and environment at your company?
I currently work from home!
Review from Admin Dept
Like any place you take the good with the bad and try to be the best
the people, workflows, structure of the organization
WFH is supported where feasible and mutual trust.
I have a job and I've been banned to work alone.
What needs to change to make the company culture better?
better communication from leadership to employees. No false promises. Better equipment. Same employees calling out regularly.
Direct managers need to be more open to answering questions versus criticizing the action already taken; focus on future, not past. Allow subordinates to discuss and have small talk w/o interjecting every other sentence, Take a step back and trust their employees to use the training provided to them
Review from IT Dept
Where I work the supervisor needs to become a better leader for her people and be so confrontational.
Review from Admin Dept
More praise and less criticism
Review from Admin Dept
Less delegation more team work
Review from Customer Support Dept
What did you like most about the interview process?
learning about different ways of looking at situations given to me as alternative ways of communicating.
Being able to ask questions in both directions.
Review from Admin Dept
Overall it provides a friendly environment
standardized questions for all VAs
The opportunity to provide feedback
What would you improve about your company's interview process?
Actually conduct some interviews timely manner
Interview needs to be relevant and fair
Review from Operations Dept
stop panel interviewing and ask relevant questions to the position
Review from Customer Support Dept
Maybe a bit friendly when greeting.
Review from Admin Dept
What makes you most happy at work?
completing a good days work
doing good clinical work for my patients
Doing what I love to do - help others.
Review from Admin Dept
interacting with patients and coworkers
Taking care of the Veteran.
What's going wrong and how can it be improved?
Sr leadership could try being truthful. Acknowledge contributions by support staff. Never hear praise, just get more work.
Review from Legal Dept
There needs to be extensive racial sensitivity training
Communication. Being more open with coworkers.
Review from Admin Dept
Unethical behavior is covered over. Management doctors numbers because that is how they keep their jobs.
Review from Operations Dept
Corrupt management who are unqualified
Review from Customer Support Dept
What do you like best about your company?
Services provided to Veterans of all Services
Review from Admin Dept
The veterans and the diversity
Review from Communications Dept
Team Ethics
People I work with
What would you most like to see improved at your company?
Accountability of personnel and leadership
Review from Admin Dept